StingerChick
Active Member
- Joined
- Jan 17, 2018
- Messages
- 117
- Reaction score
- 33
- Points
- 28
Here is the information for one of the guys I have talked to. I also have been passed around from one person to the next. At one point this guy told me the dealer changed the settings. Only to find out it came from the factory this way.Alright. I understand emotions are high in this thread but let’s try to stay on track. Myself and others here did not know about the reduced speed with the all season wheel+tire package. They small sample size from the poll shows the majority of didn’t. What we should do is have all of us who want to reach out to Kia and voice our concern. Does anyone have contact information to the appropriate person or department at Kia? Get us all on the same page. A fix for this will not come from the dealership, Kia’s corporate office would have to be the ones to either appprove or deny a resolution. I’m not optimistic this will actually get resolved in a satisfactory manner but having a single point of contact will help us present our case more effectively. I feel we should push for the more realistic option of a onboard computer flash to the advertised 167mph limit and shift mapping since that would be a much lower cost to Kia. If wheel and tire size are an issue then I think we should be provided the 19” staggered rims in addition but I highly doubt we’d get that due to the cost point of said wheels.
Personally, I know I probably would have waited to purchase mine with the standard wheels and tires had I known. Will I use the extra speed? Probably not, but I’m damn sure I don’t like the idea of paying the same amount of money as another person and getting less from the product. And if anyone from Kia is reading this, I love my Stinger GT2 so far but it’s things like this that I’ll remember when it’s time to decide to be a repeat buyer down the road. I hope making things right and being a company who stands by their products and customer is as important to you as it is to you consumers.
Also, anyone who wants to go the extra mile could reach out to some auto press about this. It’s a high profile car getting lots of attention. If there was some actual articles written on this Kia may be more inclined to find a solution given this is supposed to the car to redefine the brand and would most likely want to avoid negative press. Misleading buyers, intentional or not, on the capabilities of an expensive performance vehicle is not a good look for any car manufacturer.
TLDR: who can we all reach out to at Kia USA to voice our concerns over not getting the car’s advertised capabilities aside from some small print many of us and the dealers we bought from were unaware of?
KIA CUSTOMER SERVICE
Billy Wells
Billywells@kiacustomerservice.com


