3.3T Turbo Oil Feed Line Recall 2024

[redbear04]

Well I got the Stinger back today. Brand new engine and they replaced both turbos as well. They covered all material costs, which they claimed was ~$24,000. I only paid $3,500 in labor. Knock on wood she drives good now

 

[Transmetal]

Well I got the Stinger back today. Brand new engine and they replaced both turbos as well. They covered all material costs, which they claimed was ~$24,000. I only paid $3,500 in labor. Knock on wood she drives good now

24K?????? Ain't no way, that's crazy.

 

[Redvoodoo55]

I put this post in "The Stinger Dealership Experience" section of the forum, but I really feel my oil leak issues are tied to the oil feed pipe recall:

Shortly after getting the turbo oil line recall work done on my 19' GT1 w/ 63k miles I started to smell burning oil after a drive. I schedule a service appointment at my local Kia Dealership to have it checked out and some regular maintenance. After a couple hours my SA, who is a great guy & fellow enthusiast, tells me that the Tech claims that the slight bends in my oil catch can lines are causing increased air pressure in the engine which is cause oil to leak past the o-ring on the drivers side exhaust camshaft position sensor and since it is not warrantable the cost to replace it would be $785.63!!. Me knowing that the bends in my CC hoses are not obstructing airflow, I told the to only do the regular maintenance and I would check this out myself.

Saturday 1/22 I sent 4 hours with the car on jack stands with the upper and underneath engine covers off inspecting the size and scope of the oil lean, checking the CC hoses, and analyzing where oil was observed in relationship to where the exhaust camshaft oil sensor is located. Based on what I found I am fairly confident that sensor is not the source of the lean and I am 100% sure that the slight bends in the CC hoses is not the cause of the oil leak. The sheer amount and location of the oil leaked suggests it likely not the sensor that is leaking past the o-ring. There was oil on top of the driver side head, around the area of the sensor, drivers side downpipe heat shielding, mid-pipe, drivers side suspension parts, Both driver's and passenger side subframe, entire oil pan cover, front of oil pan, transmission cover, the underneath engine cover was soaked to point it soaked all the way through onto both sides, and just many other places, well there was a lot of oil in a lot of places. In order for oil to get on top of the head by the drivers side coil packs and on the front side of that big foam protector the oil would have had to shoot upward against gravity without hitting the engine cover or the underside hood insulation because there was no oil in either of those places. I suspect the leak source is either a leaking/blown head gasket, leaking turbo, oil line leak, or maybe a combination of one/some of these and an oil pan seal leak.

I took some videos but the are between 2-3 minutes so I can't post them here. I was pretty frustrated and pissed that I have to go through the trouble of doing their job in my garage on jack stands. If I am correct in my assessments that it is not the sensor leaking and the hose bends are not the cause, that means that the Tech and/or Service Mgmt are either incompetent, lazy, or playing games to avoid a warranty claim. No matter the reason behind their position, what was done is very poor customer service!! I would love to hear everyone's opinions and advice on how to handle the situation! I welcome the feedback even if you think I am wrong.

Update 1/29: I dropped the Stinger back off at the dealer and showed the Service Director with my SA present all that I found during my own inspection and I reiterated my position that the leak has to do with the recall work that was done several months earlier. I reviewed the recall instruction document and noticed that the removal of the exhaust camshaft position sensor is 4 steps before removing the oil feed pipe nuts and that connection is in the same area as the sensor. So either things were not torqued down correctly or old gaskets/nuts were reused instead of new replacements.

Videos:
Under car: Watch Sting_under | Streamable
Sensor: Watch Sensor | Streamable
Hoses: Watch Hoses | Streamable

 

[Snicklefritz]

^^^I've been following your story. Thanks for the continued updates.

I put this post in "The Stinger Dealership Experience" section of the forum, but I really feel my oil leak issues are tied to the oil feed pipe recall:

Shortly after getting the turbo oil line recall work done on my 19' GT1 w/ 63k miles I started to smell burning oil after a drive. I schedule a service appointment at my local Kia Dealership to have it checked out and some regular maintenance. After a couple hours my SA, who is a great guy & fellow enthusiast, tells me that the Tech claims that the slight bends in my oil catch can lines are causing increased air pressure in the engine which is cause oil to leak past the o-ring on the drivers side exhaust camshaft position sensor and since it is not warrantable the cost to replace it would be $785.63!!. Me knowing that the bends in my CC hoses are not obstructing airflow, I told the to only do the regular maintenance and I would check this out myself.

Saturday 1/22 I sent 4 hours with the car on jack stands with the upper and underneath engine covers off inspecting the size and scope of the oil lean, checking the CC hoses, and analyzing where oil was observed in relationship to where the exhaust camshaft oil sensor is located. Based on what I found I am fairly confident that sensor is not the source of the lean and I am 100% sure that the slight bends in the CC hoses is not the cause of the oil leak. The sheer amount and location of the oil leaked suggests it likely not the sensor that is leaking past the o-ring. There was oil on top of the driver side head, around the area of the sensor, drivers side downpipe heat shielding, mid-pipe, drivers side suspension parts, Both driver's and passenger side subframe, entire oil pan cover, front of oil pan, transmission cover, the underneath engine cover was soaked to point it soaked all the way through onto both sides, and just many other places, well there was a lot of oil in a lot of places. In order for oil to get on top of the head by the drivers side coil packs and on the front side of that big foam protector the oil would have had to shoot upward against gravity without hitting the engine cover or the underside hood insulation because there was no oil in either of those places. I suspect the leak source is either a leaking/blown head gasket, leaking turbo, oil line leak, or maybe a combination of one/some of these and an oil pan seal leak.

I took some videos but the are between 2-3 minutes so I can't post them here. I was pretty frustrated and pissed that I have to go through the trouble of doing their job in my garage on jack stands. If I am correct in my assessments that it is not the sensor leaking and the hose bends are not the cause, that means that the Tech and/or Service Mgmt are either incompetent, lazy, or playing games to avoid a warranty claim. No matter the reason behind their position, what was done is very poor customer service!! I would love to hear everyone's opinions and advice on how to handle the situation! I welcome the feedback even if you think I am wrong.

Update 1/29: I dropped the Stinger back off at the dealer and showed the Service Director with my SA present all that I found during my own inspection and I reiterated my position that the leak has to do with the recall work that was done several months earlier. I reviewed the recall instruction document and noticed that the removal of the exhaust camshaft position sensor is 4 steps before removing the oil feed pipe nuts and that connection is in the same area as the sensor. So either things were not torqued down correctly or old gaskets/nuts were reused instead of new replacements.

 

[D.J.]

took some videos but the are between 2-3 minutes so I can't post them here.

Upload Video Online - Free Video Hosting - Streamable (Free and easy)

 

[Redvoodoo55]

Upload Video Online - Free Video Hosting - Streamable (Free and easy)

Thanks, I was able to upload 3 videos and put them on the post and should be available for 2 dys.

 

[D.J.]

tells me that the Tech claims that the slight bends in my oil catch can lines are causing increased air pressure in the engine which is cause oil to leak past the o-ring on the drivers side exhaust camshaft position sensor and since it is not warrantable the cost to replace it would be $785.63!!.

Under car: Watch Sting_under | Streamable
Sensor: Watch Sensor | Streamable
Hoses: Watch Hoses | Streamable

...
Those "slight bends" are causing so much pressure....

That amount of PURE bullshit they are spewing.

Man, I feel for you...

 

[Redvoodoo55]

...
Those "slight bends" are causing so much pressure....

That amount of PURE bullshit they are spewing.

Man, I feel for you...

The timing of the oil leak really points to the oil feed pipe recall. Especially after I saw the recall instructions document to see that the oil feed pipe origin connection is right near the exhaust camshaft position sensor, In fact the instructions say to remove the sensor 4 steps before the pipe is removed since the sensor is in the way of removing the pipe. I am guessing they did not torque properly or reused gaskets/nuts etc.

 

[Redvoodoo55]

OK Dealers Service Dept sent me this picture of the Exhaust Camshaft Sensor and the o-ring on it is damaged but not in the way I would think increased air pressure would or could damage it. To me this looks like it was pinched/damaged during re-installation during the oil feed pipe recall. Do you agree/disagree?

 

[D.J.]

OK Dealers Service Dept sent me this picture of the Exhaust Camshaft Sensor and the o-ring on it is damaged but not in the way I would think increased air pressure would or could damage it. To me this looks like it was pinched/damaged during re-installation during the oil feed pipe recall. Do you agree/disagree?

It was NOT caused by increased pressure.

Pinched/damaged during reinstallation, is correct.

 

[Redvoodoo55]

It was NOT caused by increased pressure.

Pinched/damaged during reinstallation, is correct.

I stated that in the text message they sent and they have not responded.

 

[Redvoodoo55]

Dealer responded that they do realize this damage was caused by improper re-installation during the oil feed pipe recall. What a Dog and Pony Show this has been! I was telling them that the recall work was likely the cause from the beginning due to the timing of the start of the oil leak!

 

[D.J.]

Dealer responded that they do realize this damage was caused by improper re-installation during the oil feed pipe recall. What a Dog and Pony Show this has been! I was telling them that the recall work was likely the cause from the beginning due to the timing of the start of the oil leak!

Glad they finally accepted responsibility.

It's bullshit that they made up those obviously fake excuses, like pressure build up due to a slightly curved hose!

 

[Redvoodoo55]

Glad they finally accepted responsibility.

It's bullshit that they made up those obviously fake excuses, like pressure build up due to a slightly curved hose!

Sad part is the average Joe would have shelled out the $780+ to have them replace that sensor! Pretty shady if you ask me.

 

[Snicklefritz]

Amazing smoke and mirrors game! Glad that you'll get satisfaction. And Ima sure that you'll be watching everything on your car carefully and documenting anything in the weeks ahead, until your sure they didn't screw it up twice.

No way will I have this recall done unless I see oil drips. This isn't a sudden failure risk. It's a developing issue from the feed pipe starting to fail. So, nothing gets touched unless it breaks.

 

[D.J.]

Dealer responded that they do realize this damage was caused by improper re-installation during the oil feed pipe recall. What a Dog and Pony Show this has been! I was telling them that the recall work was likely the cause from the beginning due to the timing of the start of the oil leak!

It is interesting that, the recall procedure does specify that they have to remove that cam sensor, but the recall procedure does not provide for a replacement gasket/o-ring. It does appear that they are meant to reuse the gasket/o-ring. But in your case, they damaged it during the install it would appear.

 

[Redvoodoo55]

It is interesting that, the recall procedure does specify that they have to remove that cam sensor, but the recall procedure does not provide for a replacement gasket/o-ring. It does appear that they are meant to reuse the gasket/o-ring. But in your case, they damaged it during the install it would appear.

So when I was first dished up the pile of poo for a cause, I decided to buy a replacement o-ring just in case I found by some miracle they were correct, but they do not sell just the o-ring, you have buy the entire sensor, $120ish. I did return the part when I dropped off the car and demanded they re-analyze the oil leak.

 

[Buzzman12]

No way will I have this recall done unless I see oil drips. This isn't a sudden failure risk. It's a developing issue from the feed pipe starting to fail. So, nothing gets touched unless it breaks.

I am so with you on this.
In my case as well, it's not my DD and I don't put a lot of miles on it.
They are not touching my car unless something unexpected goes wrong.

 

[Redvoodoo55]

I got my Stinger back from the dealership after they replaced the exhaust camshaft position sensor and "cleaned" up the oil. No other oil leaks were detected using the oil dye. I brought it home and found that the car is still smoking off oil from the downpipe/heat shielding, which I suppose I should expect some of that. I just hope that does not continue much longer.

I did voice my displeasure with how this thing was handled in the beginning and pointed out that the Average Joe would have just gotten ripped off by paying them to do the work. I expressed that I had been bringing my Stinger there for regular maintenance since it was new and this experience really put a sour taste in my mouth and makes me question whether I should return or not.

 

[DeltaV]

Remind them that you’ve shared your experience so far with 27,000 of your closest, Stinger-owning friends who are just waiting to see how things turn out.

And we have family and friends who buy cars.