Bad Avoid Importshark

[benoit]

sorry to say, I had a horrid experience as well.

bought a badge and was sent a wrong one from the one I ordered.

contacted Mike to discuss for a solution and long story short, I couldnt get any assurance of a proper refund or return for the wrongly sent item despite a couple of weeks of going back and forth.

eventually gave up waiting for a resolution, and filed a claim and then got all sorts of ridiculous and unprofessional responses to my claim, offering an unrealistic partial refund, rude language etc.

thankfully I got my claim resolved properly by the platform provider and in a a few days (after waiting for weeks to reach an agreement with Mike) which tells you all about the importance and focus these guys place on their customers and service recovery.

Anyway just sharing here for the benefit of other potential buyers, especially when the overall pricing of the products are not exactly cheap, you would at least expect decent customer service.

 

[AV8R]

sorry to say, I had a horrid experience as well.

bought a badge and was sent a wrong one from the one I ordered.

contacted Mike to discuss for a solution and long story short, I couldnt get any assurance of a proper refund or return for the wrongly sent item despite a couple of weeks of going back and forth.

eventually gave up waiting for a resolution, and filed a claim and then got all sorts of ridiculous and unprofessional responses to my claim, offering an unrealistic partial refund, rude language etc.

thankfully I got my claim resolved properly by the platform provider and in a a few days (after waiting for weeks to reach an agreement with Mike) which tells you all about the importance and focus these guys place on their customers and service recovery.

Anyway just sharing here for the benefit of other potential buyers, especially when the overall pricing of the products are not exactly cheap, you would at least expect decent customer service.

Im surprised at this considering Mike has had communication from the members about his handling of customers. I thought he had changed. There is always two sides to a story so maybe Mike can add his two cents as well.

 

[Kamauxx]

I thought he had changed.

According to Google he's been behaving in this exact manner for many years. No reason to believe he'd suddenly change for us. Tigers don't change their stripes.

People, we have the world at our fingertips. Please do your research before sending someone your money.

BBB Business Profile | Import Shark

Import Shark Consumer Verified Ratings & Reviews


Customer Reviews: Import Shark


Don't Buy From Import Shark

 

[ImportSharkMike]

sorry to say, I had a horrid experience as well.

bought a badge and was sent a wrong one from the one I ordered.

contacted Mike to discuss for a solution and long story short, I couldnt get any assurance of a proper refund or return for the wrongly sent item despite a couple of weeks of going back and forth.

eventually gave up waiting for a resolution, and filed a claim and then got all sorts of ridiculous and unprofessional responses to my claim, offering an unrealistic partial refund, rude language etc.

thankfully I got my claim resolved properly by the platform provider and in a a few days (after waiting for weeks to reach an agreement with Mike) which tells you all about the importance and focus these guys place on their customers and service recovery.

Anyway just sharing here for the benefit of other potential buyers, especially when the overall pricing of the products are not exactly cheap, you would at least expect decent customer service.

I would like to see some sort of proof here since this sounds completely bogus. What's your Order #?

 

[benoit]

I would like to see some sort of proof here since this sounds completely bogus. What's your Order #?

oh yes... pretty sure you want to dispute everything as you are always 'right'.

see the attached pic of the order from your eBay store.

I shall rest my case and those who are are keen I can share the PayPal case details too.

I am not here to dispute with you Mike.

just to share my subpar experience that you created

 

[Ace2Rolex]

For what it’s worth, I ordered a few things from ImportShark, Sal, K8 and Tuscani... they have all been great. Parts arrived when expected, as expected.

 

[benoit]

For what it’s worth, I ordered a few things from ImportShark, Sal, K8 and Tuscani... they have all been great. Parts arrived when expected, as expected.

yes I have had good experiences with Sal.

I expected a simple deal for a badge, I mean how wrong can that go?

Unfortunately, it all went downhill when the wrong badge was shipped and Mike with his after sales service.

 

[ImportSharkMike]

oh yes... pretty sure you want to dispute everything as you are always 'right'.

see the attached pic of the order from your eBay store.

I shall rest my case and those who are are keen I can share the PayPal case details too.

I am not here to dispute with you Mike.

just to share my subpar experience that you created View attachment 10154 View attachment 10155

Umm, that's a local reseller, not me. (Wrong company). There are multiple vendors who sell those emblems. If you had an issue you could email me and I can see what I can do.

 

[NYdito]

Stay away also had bad experience last month.

 

[DaJackson]

@benoit can you confirm if your purchase was actually with ImportShark?

 

[benoit]

yes... while he claims it is a local reseller, the registered email for that eBay seller is to Mike's email as well.

see attached screenshot taken as of today (23 July 2018 Singapore time).

 

[benoit]

Umm, that's a local reseller, not me. (Wrong company). There are multiple vendors who sell those emblems. If you had an issue you could email me and I can see what I can do.

Hi, you can see the proof above.

If you insist that is not you, so be it.

unless you are going to claim your local reseller is misusing an email address that PayPal and all the eBay messages and notifications are sent to.

I rest my case.

Mod, if you feel that this is insufficient, let me know.

alternatively I can just repost this in a new thread specific to that eBay store merchant although it looks pretty clear who is the business behind it.

 

[Kamauxx]

Hopefully this isn't Import Shark. I think having aliases and lying about them to defend your bad business practices should be a banable offense. That is absolutely unethical.

 

[DaJackson]

Mod, if you feel that this is insufficient, let me know

At this point there is sufficient info that you felt you were dealing with ImportShark. If it’s a fraudulent account that’s one thing; if it’s not, that’s another.

 

[calvinktlim]

Looks like some reseller is pretending to be importshake and misusing an email address of his to deceive consumers. To prevent further damage to other consumers, could benoit help contact ebay with these screens to see if it can freeze the account and funds associated with this email address to prevent this imposter from passing off as importshake?

Hi, you can see the proof above.

If you insist that is not you, so be it.

unless you are going to claim your local reseller is misusing an email address that PayPal and all the eBay messages and notifications are sent to.

I rest my case.

Mod, if you feel that this is insufficient, let me know.

alternatively I can just repost this in a new thread specific to that eBay store merchant although it looks pretty clear who is the business behind it.

 

[benoit]

Looks like some reseller is pretending to be importshake and misusing an email address of his to deceive consumers. To prevent further damage to other consumers, could benoit help contact ebay with these screens to see if it can freeze the account and funds associated with this email address to prevent this imposter from passing off as importshake?

I believe PayPal and eBay do verify the registered email address for sellers, so I doubt it is easy for a reseller to pass off as ImportShark or using Mike's email.

anyway, I will leave it to Mike if he insists and can prove otherwise to do what you mentioned, as I had already raised my issues with eBay and paypal previously.

 

[Kamauxx]

Looks like some reseller is pretending to be importshake and misusing an email address of his to deceive consumers. To prevent further damage to other consumers, could benoit help contact ebay with these screens to see if it can freeze the account and funds associated with this email address to prevent this imposter from passing off as importshake?

That isn't how PayPal works. Even if someone decided to use another persons email address PayPal would still send their payment information to the email located on eBay's page. And that email, page, and PayPal should all be link to that person's bank account or card.

In other words even if someone is using his email address to pretend to be him he would still be receiving correspondence and monies from those customers.

PayPal and eBay are setup that way specifically to avoid the type of fraud that Mike is alleging took place.

 

[SteveCo]

Doesn't look good - especially after the claim that it's 'not me'. Very interested to hear what @ImportSharkMike has to say in response to this.

 

[A Member Who Left]

@ImportSharkMike.......are you Michael Carducci? Yes or no?

 

[Kamauxx]

There's more...tons more!