Apart from the issue with delay on pickup, the experience of selling my car has been SUPER easy. Actually I highly recommend them at least for selling a vehicles. Just be honest with filling out paperwork about mileage and any damage. For the loan, they will request a 14 day payoff from your lender, subtract the difference from the loan and then they will bill you for the difference. You must pay off the negative equity before they will continue the process and they will overnight the payment to your lender. Very easy process. It's already up on the website to be sold. They have very
VERY low margins. It's actually insane. I miss it already but I got quite a bit of fun from it!
www.vroom.com