Who else has had warped rotors?

[SteveCo]

I replaced the rotors, thankfully Kia picked this up since i was beyond their warranty time/kms limit.

Warranty on the rotors in Canada is 3 years/60,000 km. You can't be timed out - you have over 60,000 KM already?

 

[MerlintheMad]

Warranty on the rotors in Canada is 3 years/60,000 km. You can't be timed out - you have over 60,000 KM already?

Really! Does Kia rate US drivers as three times more aggressive (abusive) than Canucks? Our warranty only goes out to one year and 12K miles.

 

[Jaguar700]

Yes

YES

 

[MerlintheMad]

YES

Over a year and a half of silence, and you grace us with a sarcastic YES?! "Welcome", anyway. (Forums are so weird.)

 

[NS_Stinger]

Dealer has new front rotors on order for me too because they're "out of round" as the technician put it. They said they're back ordered which I hope means a revised rotor is coming. If not I will be swapping aftermarket pads immediately when I get the car back from the dealer with the new rotors.

 

[SteveCo]

Really! Does Kia rate US drivers as three times more aggressive (abusive) than Canucks? Our warranty only goes out to one year and 12K miles.

The Canadian warranty book specifically states the three year rotor coverage, though the brake pads are listed under the exclusion section as only being covered for one year, along with other 'wear' parts.

Does the U.S. Warranty specifically mention the rotors as having only a one year limited coverage?

 

[ShannonC]

Dealer has new front rotors on order for me too because they're "out of round" as the technician put it. They said they're back ordered which I hope means a revised rotor is coming. If not I will be swapping aftermarket pads immediately when I get the car back from the dealer with the new rotors.

"back ordered" just means they weren't in stock when the order was placed. You will no doubt end up with the same as what you had.

 

[NS_Stinger]

"back ordered" just means they weren't in stock when the order was placed. You will no doubt end up with the same as what you had.

I know what backordered typically means, I'm just being optimisic that they're revising the part and just saying it's backordered. Fingers crossed...

 

[MerlintheMad]

The Canadian warranty book specifically states the three year rotor coverage, though the brake pads are listed under the exclusion section as only being covered for one year, along with other 'wear' parts.

Does the U.S. Warranty specifically mention the rotors as having only a one year limited coverage?

I just went over the warranty section again. And anything mentioning brakes only speaks to pads, shoes and clutch linings. "Rotors" are nowhere mentioned.

A point of interest: the 12 months, 12K miles warranty period may not be honored if Kia determines that factors have resulted in premature brake parts wear: such as stop and go traffic, driver habits, excessive exposure to "fallout", road salts or other weathering conditions that are deemed to hasten the wear on brakes. So, in all these cases on the forum where pads and even rotors are replaced, within or even beyond the 12K miles warranty period/limit: when Kia says this is a "good will gesture" they are not just spouting off to make themselves look good: they really are providing a "good will gesture". The warranty as written could deny pretty easily most claims for one cause or another. It would be nice if customers receiving any satisfaction from Kia expressed some appreciation.

 

[SteveCo]

I just went over the warranty section again. And anything mentioning brakes only speaks to pads, shoes and clutch linings. "Rotors" are nowhere mentioned.

A point of interest: the 12 months, 12K miles warranty period may not be honored if Kia determines that factors have resulted in premature brake parts wear: such as stop and go traffic, driver habits, excessive exposure to "fallout", road salts or other weathering conditions that are deemed to hasten the wear on brakes. So, in all these cases on the forum where pads and even rotors are replaced, within or even beyond the 12K miles warranty period/limit: when Kia says this is a "good will gesture" they are not just spouting off to make themselves look good: they really are providing a "good will gesture". The warranty as written could deny pretty easily most claims for one cause or another. It would be nice if customers receiving any satisfaction from Kia expressed some appreciation.

As there is specific mention in the U.S. warranty of the one year limited coverage of the brake pads and other 'wear parts', but nothing of the sort related to the brake rotors, another way to interpret that might be that the rotors are not in the exclusions, and are covered under the comprehensive car warranty.

 

[Jaguar700]

Over a year and a half of silence, and you grace us with a sarcastic YES?! "Welcome", anyway. (Forums are so weird.)

Ha, my apologies. That was literally my first forum post, ever, anywhere. I did not mean for it to come off as sarcastic but rather an enthusiastic YES! Also, I meant to respond to the person that asked for a simple "yes" response when he posted asking if others were interested in participating in a class action suit. My rotors are producing an awful vibration when I brake and it's driving me crazy. I wrote into Kia and after the promised return message within 48 hours I heard nothing. That continued for another week. I called the customer service line and the lady who answered, Octavia, supposedly called my local dealership but "no one answered" and then she promised a return phone call to me within 2 days. That was 3 days ago. She told me Kia didn't have any kind of red flag on the rotors for the Stinger. So, either there simply aren't enough people letting Kia know about the problem or it is in fact just normal for rotors to be severely warped after 18k miles. I don't know much about cars so I came on here to see if others were experiencing the same issue.

 

[Jaguar700]

I have 21,000 miles on my Stinger GTII. I called Kia Stinger VIP last month and opened a case, mentioned this has been an ongoing problem since a little before 10K miles. They tried reaching my dealership unsuccessfully 5 times, and have filed 2 complaints against them with the district supervisor for Kia.

They told me today that MANY people call in for this same issue, I told them they should do a recall and upgrade the rotors to strong slotted drilled rotors that can withstand high heat and she (KIA REP) said “I agree!” For now she said they are going to pay for new brakes and rotors for my Stinger. All I have to do is take it into any local Kia dealership, and they will pay for a rental vehicle while mine is being worked on as well. But only as a 1 time courtesy goodwilll gesture (sounds like a rehearsed line).

Here’s what I propose. I have a friend who works at a corporate law firm, in the car industry. Often in litigation with major car companies. I’m going to talk to him about a class action lawsuit against Kia to force them to fix this. If we do this, are the affected participants on this thread (and anyone else who owns a kia Stinger) willing to get on board as plaintiffs in this suit? Reply with a simple yes or no, I’d like to get a rough minimum count before starting this process.

Desired resolution: full replacement with upgraded parts to fix this problem - basically a recall.

YES

 

[MerlintheMad]

Ha, my apologies. That was literally my first forum post, ever, anywhere. I did not mean for it to come off as sarcastic but rather an enthusiastic YES!

How was I to know? I was also being not too serious when I said "sarcastic", but that wasn't the best way to say howdy either.

Sorry about the brakes! The manual does warn us that, "screech, 'rrrrr' sound, cracking sound, and noise of scratching" are normal operating noises for "high performance Brembo brakes". I wonder how much of this dissatisfaction is "normal operation" by Kia's standards? Hearing unsettling noises can cause feelings to go along with them. I'm not asserting that most of the complaints on this forum are imaginary rough braking: but I bet that a sizeable portion are drivers who have zero tolerance for any braking noises or vibrations: and Kia made a point of alerting the owner to how Brembo brakes behave; and they can be NOISY. It's interesting that Kia also gives a heads up about the "circular patterns" that can form from disc operation; and that this "surface friction is normal and doesn't affect braking performance." And on these brake discussion threads, the consensus is that vibrating brakes don't cause unsafe operation in emergency stopping: they are just horrible feeling (and sounding) as they do their designed job.

 

[Helo58]

As there is specific mention in the U.S. warranty of the one year limited coverage of the brake pads and other 'wear parts', but nothing of the sort related to the brake rotors, another way to interpret that might be that the rotors are not in the exclusions, and are covered under the comprehensive car warranty.

My dealership shop manager said as much. If the part is faulty, rather than worn, it would be replaced. At that time she stated that sentence, she was referring to pads and rotors. The distinction is wear vs. faulty part. Faulty parts are replaced because they are faulty, not because they are worn. Other nationalities have very aggressive consumer protection laws. In those cases, the terms of warranty may be longer or the threshold for repair much lower. I remember seeing one country where the standard is something to the effect of, "is the wear commensurate with what a reasonable person would expect the life of this part to be?" If not, then it is replaced for being faulty. Neat, but would drive up costs here in the states...

 

[G-373934]

I have 1800+ miles and brought my car in today because the rotors were so horribly warped.. dealer said they resurfaced all 4, and if it occurs again everything would be replaced.

Suggest you figure out how to bed the pads to the disks. Check out Brembo and bedding brakes procedures. IMO this is not warped disks at all. It's how the pad material interacts w/ the disks. I don't think Kia would allow bad brake discs on their Stingers.

 

[Helo58]

The problem with 556 count threads is that the information (incorrect info included) gets repeated by those who didn't read the entire thread. I am not sure why one would think that Kia wouldn't allow bad brake discs on the Stinger when they clearly allowed bad pads to be on the Stinger. I am on my 3rd set of rotors and pads @15k miles. I have observed all bedding procedures and repeated them when vibration returns. All with little success. The Stinger is going in next week for another look at the brakes and cracked paint on the trim strips. I never thought I would be considering a lemon law remedy, but if this doesn't fix it, we are headed in that direction.

 

[JVsGT]

The problem with 556 count threads is that the information (incorrect info included) gets repeated by those who didn't read the entire thread. I am not sure why one would think that Kia wouldn't allow bad brake discs on the Stinger when they clearly allowed bad pads to be on the Stinger. I am on my 3rd set of rotors and pads @15k miles. I have observed all bedding procedures and repeated them when vibration returns. All with little success. The Stinger is going in next week for another look at the brakes and cracked paint on the trim strips. I never thought I would be considering a lemon law remedy, but if this doesn't fix it, we are headed in that direction.

Have you or they ever changed the type of pads (aftermarket) or simply kept replacing with the same OEM pads?

 

[itguy61]

I have changed to aftermarket pads, 7 k later they are good, no vibration.

 

[JVsGT]

I have changed to aftermarket pads, 7 k later they are good, no vibration.

I'm about to take mine in due the vibration in the steering column. I already purchased aftermarket pads in case all they want to do is turn/replace the rotors. I'll just have them do that and install the Stoptech pads I bought at the same time.

 

[itguy61]

Are you above 12k miles? If so they will charge you for this. I would suggest an aftermarket pad on either new or freshly turned rotors. I purchased the Gyrodisc pads. Moritz is going to tell you the rotors are warped, they are not they have pad deposits on the surface. I had to take your previous car in within a week because of the brake vibration at highway speeds. I went back to Moritz and they had to do mine at over 12k miles on the certified used car warranty. The certification should have caught this but did not. I did not ask them about aftermarket pads, I did those myself, it was easy.