MerlintheMad
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Could it be a loose area in the rear undercarriage panel?

Hi all,
Mine has a thud coming from the rear, it happens when the rear tires go over a bump and it doesn’t matter at what speed.
If you tap the rear side trim or the boot mat, that hollow reverb sound is what it sounds like.
I’ve pulled all of the rear trim out and put a sound insulation on the floor surrounding the battery as well as behind the side trim.
I’ve replaced the washers as the dealer used two thin washers, and I have tried just about every mm adjustment on the stoppers.
Driving around with no trim and the spare tire removed has made no difference.
It’s not a rattle sound or like a can with marbles in it, which everyone is talking about for the stopper adjustment.
The dealer says they can’t hear it or replicate it, it’s very frustrating!
Is anyone else having the “thud” sound?
If I can’t fix it, I’ll have to get rid of it.
Add washer to black rubber rail pads on each side of hatch. Know more noise. Kia fixed mine three times. Did not quite it until I added washers.
The washer fixed mine and it was a boom sound not the rattle . Went threw the rattle got that fixed but hatch was still shifting over bumps. It’s that air tight thump noise . I’m telling you try and add another washer. Fought with kia for weeks. They started blaming noise on lowering springs because they didn’t know what to do to car. Washers on not one single noise for months.
The washer fixed mine and it was a boom sound not the rattle . Went threw the rattle got that fixed but hatch was still shifting over bumps. It’s that air tight thump noise . I’m telling you try and add another washer. Fought with kia for weeks. They started blaming noise on lowering springs because they didn’t know what to do to car. Washers on not one single noise for months.