Kia Stinger Rear Hatch Rattle

[Taimaishoo]

This problem also appears to be temperature related.

Over the weekend, it was around 45F-ish and I would hear the rattle on occasion. So Monday, I had off and took it back up to the dealership. They couldn't replicate the noise. I was like, WTF? So I took it to a road that I know that it happens on and I couldn't replicate either. Went back to the dealership and agreed, no noise. Guess, what, temps were in the mid 60's. That night, cold front blew through and it was 35 degrees by 11pm and we had snow from 12am to 8am, Tuesday. It hasn't been above freezing since Monday night. I took it yesterday but they were closed due to the snow and ice. I was lucky since my path to the dealership had no bridges, not to mention no one was doing over 20MPH. Anyway, I took it this morning and told them, it's doing it again and this time, I asked if the technician could ride along with me and I could point out the noise. They did, and I did. I kinda felt sorry for the tech. They had my car for around 3 hours. adjusting, driving, adjusting, driving, etc. They everything out of the trunk, plastic, tire, (of course, not the battery) liners, everything. They ended up adding more washers to the 'fix' and tightened every nut and bolt they could find. That 'ka-thunk' is gone but they were looking for a different noise now. It appears them fixing the 'ka-thunk' brought to light the new noise. It appears the plastic boots of the hydraulic struts of the hatch lid are rattling. Compare to earlier, these make the sounds of a feather landing on the floor. They've done what they could to get the plastic boots squared away and I told them that while this new noise is there, it's not an annoying noise and we'll see if KIA puts out a bulletin on them. For now, my mind can chalk it up to just regular tire/road noise. I mean, they had to point out this noise to me as we took it for a test drive before bringing it back home.

I'm good for now.

 

[Kazz]

It does seem to be a bit temperature-related in that it can seem worse at times. Of course, I'm only dealing with 20 below to 35 degree temps Fahrenheit so far...

 

[GuyManDude]

I agree with the noise being worse in low temps. I was just coming back from a drive temps in the 20’s and I thought my hatch wasn’t closed at some points. I am still waiting to hear back from the dealer on
thier next game plan.

 

[Todd McNulty]

I just want that ' ka thunk ' noise fixed. I might add a little more gasket and a washer myself. Seems to be the main cause. Totally agree some days almost non existent, others much more pronounced. Yet I'm in 60-70's everyday. Great weather!

 

[corradoMR2]

I got the TSB done and rattle is 90% gone. Not sure where the 10% is coming from but it's possible the struts are the source. They are a little loose and make noise when touching them.

 

[GuyManDude]

I was told by the service manager they will need my car for a couple of days for the repair. So I was scheduled to go in yesterday and was told they have no loaners and they will not a rent a car for me. So I am now waiting another week to bring it in. This is getting irritating now. My next step may be calling their corporate office.

 

[Todd McNulty]

I was told by the service manager they will need my car for a couple of days for the repair. So I was scheduled to go in yesterday and was told they have no loaners and they will not a rent a car for me. So I am now waiting another week to bring it in. This is getting irritating now. My next step may be calling their corporate office.

Yeah this hatch rattle is really getting annoying. Last few days mine is getting pretty bad. It's almost as if the recall fix is slowly wearing out and this rattle is pretty sensitive to more bumps again.

 

[oxide365]

mine is getting annoying as well. waiting for appointment call from service center

 

[Luminary]

Mine as well. I am waiting for the Recall parts to come in. They are apparently on backorder. ETA: April.

 

[oxide365]

maybe i can put a subwoofer in there and drown the rattle with larger more annoying rattles.

 

[GuyManDude]

I was contacted by Kia Concierge department to see if I was satisfied with the repair. I informed them of the three attempted tries to repair and the poor service on my reschedule. I only hope this puts a fire on the dealer to get it resolved. The Stinger is a part of the Premium Concierge service so I would advise to not hesitate to contact them. If your in the US the number is 855-454-2847.

 

[Nageki]

Hey all, been lurking here for a bit and trying some of the suggestions on this thread. My rattle is awful, to the point I’m embarrassed for anyone to ride in the car, sounds like the rear window is going to fall off. My Kia dealer is telling me the parts are back ordered now until April which just isn’t going to cut it.

I’ve been troubleshooting the last few days, tried all kinds of things and finally...I think I’ve done it. It’s not the prettiest solution but so far I’m rattle free. I bought some weather stripping from Lowe’s and finally found the sweet spot. I’ll attach some pictures, it’s only two pieces needed, one for each bumper. The little knobs that screw in and out are screwed in to the point of being snug, no wiggle, all my attempts to back them out didn’t work so I don’t think that’s the answer. Hope this helps, I was almost to the point of giving up but I love the car too much other than this rattle. As you can see in the pictures, this is exactly where the two bumpers meet the lower parts (can see it squished). Based on the service bulletin it is basically moving the top bumpers outward so the foam bridges that gap without taking anything apart. I’ll try to come up with a better looking solution but for now I can finally drive my car without it driving my crazy!

 

[SEA Stinger]

Thanks, Nageki. I agree that this isn't the prettiest remedy. At least no duct tape was involved.

My Stinger has the hatch rattle too. Your solution seems like an effective temporary stopgap until KIA can fix it for good.

I have some black weatherstripping; hopefully that will blend in somewhat with the black hardware.

 

[Never thought]

My dealer said they were back ordered and it took them 2ish weeks to get it. Got the fix and there is less rattle but it’s still there.

 

[Nageki]

My dealer said they were back ordered and it took them 2ish weeks to get it. Got the fix and there is less rattle but it’s still there.

That's disappointing to hear it’s still there. I was worried about that when I saw the “fix” they came up with. The issue seems to be the two “bumpers” on either side of the hatch. One is hard plastic and the other is rubbery but I think the noise is coming from the two knocking and overall not holding everything in place like they should. I think this is why unscrewing the two knobs on the hatch kinda bandaided the issue, by separating the bumpers a bit, but they work their way back in or cold weather causes the rubber to contract bringing the two pieces back together. I know my fix is ugly but I think Kia is going to have to redesign those bumpers to completely fix this problem.

I was contacted by Kia Concierge department to see if I was satisfied with the repair. I informed them of the three attempted tries to repair and the poor service on my reschedule. I only hope this puts a fire on the dealer to get it resolved. The Stinger is a part of the Premium Concierge service so I would advise to not hesitate to contact them. If your in the US the number is 855-454-2847.

This is awful, three times and still not fixed. Kia needs to take note here, the Stinger is an important part on Kia’s road to ditching the “cheap” stigma, and having our trunks sounding like you forgot to latch it is unacceptable.

 

[BIGRED]

My Stinger GT Ltd that is due to arrive at the dealership in early February has a build date of December 22, 2017. According to the TSB my car should not have the rear hatch rattle. I will confirm to the forum upon taking possession of the car if in fact KIA has resolved the problem

 

[Kia Stinger]

Hey all, been lurking here for a bit and trying some of the suggestions on this thread. My rattle is awful, to the point I’m embarrassed for anyone to ride in the car, sounds like the rear window is going to fall off. My Kia dealer is telling me the parts are back ordered now until April which just isn’t going to cut it.

I’ve been troubleshooting the last few days, tried all kinds of things and finally...I think I’ve done it. It’s not the prettiest solution but so far I’m rattle free. I bought some weather stripping from Lowe’s and finally found the sweet spot. I’ll attach some pictures, it’s only two pieces needed, one for each bumper. The little knobs that screw in and out are screwed in to the point of being snug, no wiggle, all my attempts to back them out didn’t work so I don’t think that’s the answer. Hope this helps, I was almost to the point of giving up but I love the car too much other than this rattle. As you can see in the pictures, this is exactly where the two bumpers meet the lower parts (can see it squished). Based on the service bulletin it is basically moving the top bumpers outward so the foam bridges that gap without taking anything apart. I’ll try to come up with a better looking solution but for now I can finally drive my car without it driving my crazy!
View attachment 2484 View attachment 2485

Welcome aboard, @Nageki! Thank you for signing up and congratulations on your new Stinger! What did your Stinger replace? Oh and thank you very much for posting up this seemingly great temporary solution...

 

[GuyManDude]

Thanks, Nageki. I agree that this isn't the prettiest remedy. At least no duct tape was involved.

My Stinger has the hatch rattle too. Your solution seems like an effective temporary stopgap until KIA can fix it for good.

I have some black weatherstripping; hopefully that will blend in somewhat with the black hardware.

Just curious, the gasket you placed over top of the bumper seems to be thick. When the hatch is closed did it effect the fit and finish of it to the quarter panel? Does the hatch still lay flush?

 

[Nageki]

Welcome aboard, @Nageki! Thank you for signing up and congratulations on your new Stinger! What did your Stinger replace? Oh and thank you very much for posting up this seemingly great temporary solution...

Thank you! I replaced a 2011 Mustang (which had quite a few rattles itself lol) with my base Stinger. Love the car, has definitely made my commute of mostly stop and go traffic much more comfortable! This weekend I’m going to see about making a bit better looking solution since some are reporting the dealer fix isn’t fully resolving the issue.

 

[Luminary]

This weekend I’m going to see about making a bit better looking solution.

I would be interested to see what you come up with. I am also in the "waiting game" until April for the recall...