I have read through this entire forum/thread. I have a 2019 GT2 AWD for about 2 years and 3 months now. For the first 2 years and 2 months I never had any issues with the 3rd-2nd shift-jerking while slowing down. All of a sudden, about 3 months ago and ~12,500 miles, the jerkiness started. I have taken my Stinger in twice already to have the learned transmission codes cleared. Each time it resolves the issue, but only for a short time. The issue has returned now for the third time and the dealer said it's going to keep happening and it is by design and nothing more they can do. They performed a complete point inspection and said that everything, including the transmission and fluid is normal and operating as designed. But at the same time, test drove the vehicle and can feel the same jerkiness that I am complaining about.
I drive primarily in "SMART" mode, but occasionally drive in "COMFORT" mode. I have tried all available modes and the jerkiness is present in every single mode, even "ECO". I cannot imagine this is 'By Design'.
I allowed a friend to borrow my car and when they returned it they said something is really wrong with the car and they described the jerkiness while breaking. I told them Kia said this is normal. It's a shame because prior to that, they were interested in maybe purchasing a Stinger, but have since changed their mind.
I called Kia Consumer Affairs to see if they could assist, perhaps pull in a Master Technician and see if this can be addressed. They told me to find another Kia dealership and see if they can take a look at it, but they could not do anything else. They said they'll keep my case open for 10 days, but there's nothing they can do. Ugh - then what's the point of keeping the case open?!
This is very frustrating. For more than two years I loved the Stinger - Fun to drive! Then all of a sudden the jerkiness began to happen and dealerships cannot fix it.
I haven't seen that anyone has any lasting resolution, other than the temporary clearing of the learned codes. Did anyone have any better luck with a permanent fix?