I think Quick Lube is the best way to describe my dealer too. They're honestly plenty nice and they write down your concerns and whatnot, but when it comes to doing anything even remotely technical, they either lack the skill or ambition. This dealer is owned by a conglomerate so they probably have to answer to both Kia's penny pinching and their conglomerate overlords. So while they try in some regards, they don't try where it really counts. They want their customers "completely satisfied," and that, I am not. It's just too bad, this is the ONE problem (there are many others) that I want fixed in the car and they just won't do it, because THEY won't do it. It's an otherwise fantastic car, but this glaring issue completely undermines all the good of the entire vehicle, for me at least. I know there are some users here that would encourage me to keep pushing, but I am realistic in the fact this issue is temperature dependent and as the month carries on, it is getting colder and colder every morning. The dealer will do work on the car in the afternoon, leave it out in the cold and then think it's fixed, as they have already done. Although I know why it's a flawed practice, I can't blame them for thinking it was fixed. So now I need to wait, unless something official is released, otherwise we're both likely wasting out time with potential false repairs.