I learned that there is a code-red word, that once uttered there is no turning back: "Buyback". At the recommendation of my service advisor who said they could only do spot touchups on the paint defects, I opened a case with Kia's special batphone for Stinger owners. I explained that I have issues in three categories, that the first trip to the dealer couldn't address:
Body integrity:
Sunroof popping and creaking (reduced but not addressed)
Hatch rattle (not fixed)
Door seal popping (fixed)
Electronics/Safety (Service said "could not reproduce")
False positives on BSM, hands on wheel alerts when hands are on wheel
Random disabling of collision avoidance
Car Play crackling and fade to rear in stereo head unit
Paint:
As shown above + ghosted image of
badge (which 2 body shops have told me is a base coat defect). Body shop estimate to paint just impacted areas is about $1700.
The batphone rep kept saying that perhaps they could help me as a "goodwill gesture", but that it would be at the discretion of the regional rep. I asked why it takes goodwill vs. stated warranty coverages, so she asked me what it would take to make me happy: I told her that I want Kia to fully address the issues or buy back the car. I was then told that I'd need to go to an escalations line and that would likely take a week or more for even first contact. I told her that I wanted to give Kia a chance to address the issues before going to that point, but she said the simple fact I uttered that word took it out of her hands! Just meant as an FYI for now, will keep you apprised of progress.