westcoastGT
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they said they did and all the lubing etc on the first try , no improvement , second attempt was the frame getting replaced ...................
Concerns - Popping/Creaking Noise from Sunroof
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Kamauxx
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*Sigh* that's about what I figured. Great.
westcoastGT
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Just press them to replace the frame if this fails , use me as a reference , let me know if I can help in any way !!
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Revvdmedia
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They did the same thing with mine but it didn't work, "torqued bolts to spec and used an adhesive lubricant."
Revvdmedia
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I find that a lot of dealers don't listen to customer suggestions if you don't know someone that works there, but maybe get with the service manager, let him know about westcoastGT's sunroof replacement and tell them if this bolt tightening doesn't work (which it doesn't for most), do a full inspection like westcoast suggested. I'm still of the opinion that the fix shouldn't have to be an entire sunroof replacement, I think they just need to add foam, or tape, or silicone to somewhere, but nobody is really taking the time to figure it out. It's the difference between a thousand dollar repair and a seven thousand dollar repair if they can figure out a fix that doesn't involve replacing the whole sunroof....
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westcoastGT
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I know how you feel , its a pretty invasive job that may/can result in some damage ..............it's such a piss off that Kia didnt get this sorted out early and do the right thing for all affected owners ...............I've got my dealer breathing down my neck wanting to sell me a new SUV and I'm not sure if Kia gets my business this time . I wont go back to German and I dont like any of the Japanese products , the domestic stuff all looks cheaply finished ..................maybe the new GV80 from Hyundai ................dont know , usually I have it all figured out by now ....................good luck on that sunroof K !
Revvdmedia
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If mine doesnt get fixed by next summer I might sell the car especially if I pick up the Miata like I plan to, then I'll just buy older used cars and not care about initial quality anymore lol.
Marc Collins
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I took mine in last week--they cleaned and lubed everything. No effect. Same ridiculous waste of time as everyone posting above. And I'll eventually have the same decision to make.
However, I agree 100% with @Revvdmedia about the simple solutions versus expensive replacement -- my roof was quiet for 17 or 18 months and then suddenly started creaking and popping. No one buys this car after a test drive if it is making these noises. Therefore, something changed. Either seals dried and hardened, or, bolts have come loose, or, defective frame materials have cracked or warped enough to cause a problem.
Since I drive so little (I doubt anyone on here or in the broader market has fewer km/month on their odometer) and studiously avoid bumps and rough roads, what took 18 months to deteriorate on my car might take a month or two in a normal situation.
If the seals are the issue, my application of Shin-Etsu and now the dealer's lubrication did zero. Even if the dealer agreed to replace the seals, they would need to be replaced with a better quality material or the same problem will just recur x months later.
If loose bolts are the problem, given how babied my car is, they were either assembled at the factory with total incompetence, or, the design is flawed and they will just come loose again even if the dealer removes headliner and tightens them. Or some idiot-simple solution is needed like adding a couple of 5-cent washers to the hatchback supports to prevent the rattling there.
If the sunroof frame cracks/warps/changes in any way, then only a replacement will fix the problem, but again, unless it is an improved design/materials, the problem will simply recur.
KIA dealers and customer service, even if they knew anything (doubtful), would never admit or act in a transparent manner so owners can decide what to do regarding various fixes or selling the car, etc.
However, I agree 100% with @Revvdmedia about the simple solutions versus expensive replacement -- my roof was quiet for 17 or 18 months and then suddenly started creaking and popping. No one buys this car after a test drive if it is making these noises. Therefore, something changed. Either seals dried and hardened, or, bolts have come loose, or, defective frame materials have cracked or warped enough to cause a problem.
Since I drive so little (I doubt anyone on here or in the broader market has fewer km/month on their odometer) and studiously avoid bumps and rough roads, what took 18 months to deteriorate on my car might take a month or two in a normal situation.
If the seals are the issue, my application of Shin-Etsu and now the dealer's lubrication did zero. Even if the dealer agreed to replace the seals, they would need to be replaced with a better quality material or the same problem will just recur x months later.
If loose bolts are the problem, given how babied my car is, they were either assembled at the factory with total incompetence, or, the design is flawed and they will just come loose again even if the dealer removes headliner and tightens them. Or some idiot-simple solution is needed like adding a couple of 5-cent washers to the hatchback supports to prevent the rattling there.
If the sunroof frame cracks/warps/changes in any way, then only a replacement will fix the problem, but again, unless it is an improved design/materials, the problem will simply recur.
KIA dealers and customer service, even if they knew anything (doubtful), would never admit or act in a transparent manner so owners can decide what to do regarding various fixes or selling the car, etc.
From interior to exterior to high performance - everything you need for your Stinger awaits you...
Revvdmedia
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I think I would have my sunroof replaced if offered this as a solution (without strings attached). I figure since I'm of the mind to strongly consider selling the car due to my perceived lack of overall quality, I'd sell it because noises exist, or I'd sell it because the dealer made it worse after trying to repair it, so I'd be in same boat in either situation, selling. Of course, if they did manage to fix it, I'd likely keep it until warranty expires.
The cold weather recently has offered some reprieve to the noises, now it's just some light ticking which I think is the seals, not popping now. The good is that I can ignore this until spring, the bad is I can't do anything to repair it because now my primary concern is seasonally resolved lol.
Marc Collins
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The bizarre part for me is that the (popping/creaking) noise is getting worse as it gets colder. The clunking metallic noise pretty much only occurs for me when the car has been sitting out in the hot sun. ?!?!?!?!?!
MerlintheMad
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Crap. Two different issues that have you "covered" (in extraneous noise) year-round?!
Revvdmedia
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The reality is that some of us have noises but we won't have a one-size-fits-all solution. Those of us with noises only when hot will likely have a solution that fixes most, and those with cold related noises will need a different fix. Whatever my issue is on my car seems to be primarily caused when the glass in the front-most position, meaning the issue is likely something with the front end of the sunroof assembly, or, it possibly only has something to do with any part of the glass putting downward pressure. Once my glass is completely up and slid back even a little, it's almost silent. I've noticed some noises in rough parking lots with the glass slid back, but that could potentially be something else completely.
I had noise coming from the top of both front doors but it was just the weatherproof seal. Had to wiggle and push it in really hard to fix it. Now only noise coming is from the AC module in the center console. Cheap plastic..
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Marc Collins
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Not trying to belabour this, but just to help us figure-out what the hell is actually occurring:
The "clunking/metallic" noise I referred to is the one you talk about above related to the roof being completely closed. It is worse when hot/the car has been in the sun and 100% disappears as soon as the roof is cracked open even a millimetre. It also gets reduced dramatically when the head liner is closed versus open.
The popping/creaking seems to come from the entire perimiter of the sunroof and is getting worse in all weather, but seems to be affected by very high humidity. After a heavy rain or the car being in high humidity, the popping and creaking is dramatically reduced.
And yes, thanks @MerlintheMad for reminding that I now have all-year round coverage with roof annoyances!!
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GRN D3MÖN 22
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You're right. I can easily put silicone based tire shine on the perimeter of the sunroof glass where there's plastic and on the rubber seals and I will get zero noise for around 2 months straight when I'm not continually appling it during washes. my noises also aren't that bad with the clattering of metal that everybody else complains about. I live in South Florida tho so yes it's hot. I work for a Kia dealership here and we're looking into a fix for everyone as we speak. I'll get back by Friday with what we figure out.
Revvdmedia
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Your last two sentences has me very excited, lol.
I ordered some Meguiars High Endurance Tire Gel based on your recommendation (Canadian Tire doesn't appear to carry it anymore) and I will be trying that per your recommendation from earlier. I will report back if this solves anything, I suspect it will reduce the cold weather light ticking I have going on right now since I'm sure that's due to the seals (reminds me of the door seal ticking). As for the hot weather noises, hoping to hear back what you figure out.
Kamauxx
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Intriguing. Hopefully something I can do in my garage.
GRN D3MÖN 22
Active Member
yes we're looking for a fix that everybody can do at home without bringing it to the dealership.
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