I recently had an incredibly frustrating experience as I was about to lease/purchase a 2018 Kia Stinger GT2 (RWD) in Southern CA. I saw the very attractive incentives on the table and found on the Kia Motors Finance website that my Honda CRV would qualify me for the $3K Competitive Bonus program. Woot! No need to wait to wait to the end of the year with the Stinger GT at that price!
Ultimately, I negotiated a great deal and was ready to pull the trigger, but my dealer found that my Honda CRV was 2 years too old to qualify for the Competitive Bonus program. Also, while the Honda Pilot is also on the incentive list, my 2018 Honda Odyssey Elite - which shares the same platform as the Honda Pilot - is not on the incentive list. Ugh!
I finally had to walk away from the deal, since I can’t get past the fact that Kia is effectively penalizing me $3,000 versus someone who owns a Honda Pilot instead of a Honda Odyssey (or who owns a 2012 CRV instead of a 2010).
I tried calling Kia Motors Finance to see if there’s someone I could talk to in order to see if exceptions can be granted, but – after getting bounced around – it’s clear that their customer service is not set up for prospective customers.
My message to Kia is that the Competitive Bonus program is extremely alienating to potential customers. Apparently, since I own an Odyssey instead of a Pilot and my CRV is a bit too old, Kia doesn’t want my money. Maybe I should see what the new BMW 3-series looks like in a few weeks. (Heck, the reason I own a 2010 CRV is because not a damn thing ever went wrong on it and I couldn’t justify upgrading it. Maybe I should look into a Civic Type R.)
Ultimately, I negotiated a great deal and was ready to pull the trigger, but my dealer found that my Honda CRV was 2 years too old to qualify for the Competitive Bonus program. Also, while the Honda Pilot is also on the incentive list, my 2018 Honda Odyssey Elite - which shares the same platform as the Honda Pilot - is not on the incentive list. Ugh!
I finally had to walk away from the deal, since I can’t get past the fact that Kia is effectively penalizing me $3,000 versus someone who owns a Honda Pilot instead of a Honda Odyssey (or who owns a 2012 CRV instead of a 2010).
I tried calling Kia Motors Finance to see if there’s someone I could talk to in order to see if exceptions can be granted, but – after getting bounced around – it’s clear that their customer service is not set up for prospective customers.
My message to Kia is that the Competitive Bonus program is extremely alienating to potential customers. Apparently, since I own an Odyssey instead of a Pilot and my CRV is a bit too old, Kia doesn’t want my money. Maybe I should see what the new BMW 3-series looks like in a few weeks. (Heck, the reason I own a 2010 CRV is because not a damn thing ever went wrong on it and I couldn’t justify upgrading it. Maybe I should look into a Civic Type R.)