I apologize in advance for my rant.
I hate buying cars anyway (obviously--only 3 cars since 1973), but Kia is NOT making this any more pleasant. I visited the dealer that called me this morning. First, it's obvious that he really expects to sell to me from the stock they receive in a couple of weeks, and I'm pretty sure I'm not going to want what they get. I know they've accepted pre-orders (I think this was done by the manager who quit), but no one seems willing to allow me to do that. It's always, "I'll get back to you." I know I'm possibly not pushy enough, but surprisingly (haha), that generally has the opposite of the desired effect for us older women, so I'm trying to control myself.
It's pretty obvious that their knowledge of the car is not based on fact, but on the Deep Chroma Blue 2.0 Korean spec that's on display. I pointedly asked about the 360º cam, wireless charging, and even the DCB paint, despite the fact that I want white, saying that the info uploaded this a.m. by Kia didn't back up that these features were available. The young guy who stood by while I started the engine, played with the rear seats and hatch, etc., looked clueless when I pointed this out, and just kept pointing to the features on the car, and I kept saying, "But this is Korean spec. We're not getting the same car here. How do I know it will have these features?" No attempt to step in and call the district rep, or Kia corporate, or consult their computers--bupkis as far as the kind of customer service that would instill confidence.
And while I was told this a.m. that I would probably be test driving by the middle of next week, when I went in I was told a week-and-a-half "or so."
I would like to tell my friends that they are wrong about my getting this lousy service because I'm a woman, but twice today reps said things to me that made it sound like they expected me to discuss this with my non-existent husband. By the time I left, I was ready, if I'd had time, to go to the Buick dealer across the street to ask about the GS.
But the real point I wanted to make before going on this rant is that if I were you all, I wouldn't count on Deep Chroma Blue, and probably not on a 360º cam or wireless charging, either, unless you plan to move to another country.