Kia Stinger Rear Hatch Rattle

my foam has molden into overslam bumper shape, not sure how long it will stick.
 
Hi, don't know if this has been issued before in the thread.. But kia has sent a service memo for the rattling noice.. There is a manufacture flaw that makes that noise and needs to be fixed by the dealer under warranty.. See document attached...sent it to my dealer and they are already looking for for the parts to fix it... Send it to yours!!
Yeah. That's the current recall TBS that simply doesn't work well. I'm assuming eventually they may retrofit our earlier cars with whatever setup the newer cars coming out of the factory have. Apparently they have no issues. Hook us up!
 
fixing a 50k car with some foam, bubble gum and paperclips.. :rofl:
 
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I hear they have a TSB for the original TSB now... :confused: :cautious:

I'll take it since mine rattles a bit but still far less than without "TSB 1".

The foam trick as posted in this thread helps and since I've applied it a week ago, 100% rattle-free. With the right black foam, I don't mind it since it's fairly inconspicuous.

foam.webp

Happy with this "DIY" fix even if the foam wears out eventually and have to reapply it.
 
I'll take it since mine rattles a bit but still far less than without "TSB 1".

The foam trick as posted in this thread helps and since I've applied it a week ago, 100% rattle-free. With the right black foam, I don't mind it since it's fairly inconspicuous.

View attachment 2673

Happy with this "DIY" fix even if the foam wears out eventually and have to reapply it.
That wouldn't bother me at all. I'd completely forget it was there...
 
So I picked my car up today and no more noise! They did tell me the second repair notice that came out still was not 100% they had to add additional washers to pad out the guide stops so there would be no gap.
 
So I picked my car up today and no more noise! They did tell me the second repair notice that came out still was not 100% they had to add additional washers to pad out the guide stops so there would be no gap.


This really shouldn't be that complicated. It bothers me that dealers have to come up with hacks, especially to a twice-issued service action notice. Oh, and just to correct our Kia jargon, @Luminary posted this info from her dealer in another thread...

{Dealer} response:
"It was not a TSB, it was a Service Action "SA322 RATTLE NOISE FROM TAILGATE". A Service Action is similar to a recall, but it is not a safety issue, so people won't receive a letter about it. Dealerships will see them on the "WebDCS" page based on each individual car's VIN.


Edit: It was pointed out to me that "Service Action" is written in the subject line, but the document type is very clearly a "Technical Service Bulletin." So much for getting any kind of clarity from Kia documentation. :confused: o_O :laugh:
 
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Ralzod,

From what was explained to me. Once they have a claim started with an issue they can not do anything above what they are told by Kia Tech. They basically are stuck going back and forth with an engineer to rectify the issue. However it is unacceptable that this has gone on for so long. They explained they actually had an engineer there today who was working on my car as well with the tech. I do understand where the dealer is coming from though. I work along side of multiple manufacturers that are part of the company I work for and it is very similar. For me it was disappointing to have such an issue with a new car and it annoyed the hell out of me. In the end, the service rep and manager stayed with it the whole way through.
 
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From interior to exterior to high performance - everything you need for your Stinger awaits you...
Oh forgot to mention. For the day and a half they had my car they gave me a loaner basic Forte. Now that was bullshit. If Kia wants to get into a luxury market, don’t give someone a f*cking basic Forte to drive as a loaner! BMW, Audi MB would never do such a thing.
 
I fixed my rattle by adding two 1.5 mm thick rubbery pads I made myself between each of the hatch bumpers and the hatch.
Despite this success, I decided to have Kia service do their fix because of warranty concerns. The rattle was reduced but not eliminated by the dealer installation of the factory kit. I showed my pads to the Kia service guys and they installed one in addition to the factory spacer on each side. This has eliminated the rattle (so far).

Jim
 
I fixed my rattle by adding two 1.5 mm thick rubbery pads I made myself between each of the hatch bumpers and the hatch.
Despite this success, I decided to have Kia service do their fix because of warranty concerns. The rattle was reduced but not eliminated by the dealer installation of the factory kit. I showed my pads to the Kia service guys and they installed one in addition to the factory spacer on each side. This has eliminated the rattle (so far).

Jim
I'm not even sure of the precise source of the noise. Is it the guide bumpers banging around or the latch assembly loose around the metal loop in middle of the trunk? Please straighten me out if you know for sure. Thanks
 
i think the foam fix is begining to fail after week. seems liek the foam is compressing to the point the plastic bumber is poking through, i think i have to replace. hate to do this a weekly/monthly . . need kia to send out a letter and schedule a real fix.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I've been hearing this but their Service Action paperwork says "Technical Service Bulletin" in big letters at the top. Strange...


What was I thinking, relying on a Kia worker to educate us on Kia stuff? o_O Guess I should have read the not-so-fine print more closely!
 
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What was I thinking, relying on a Kia worker to educate us on Kia stuff? o_O Guess I should have read the not-so-fine print more closely!
I think Kia would just rather it not be a technical service bulletin - even though it is (in my opinion)...
 
Ok so I have the real fix...........
It looks the same as the first TSB but this is written in Australian...... Lol
You can thank me later...........

kia-stinger-tsb-hatch-noise.webp
 
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Ok so I have the real fix...........
It looks the same as the first TSB but this is written in Australian...... Lol
You can thank me later...........

View attachment 2761
I can't understand the Australian. Does it say anything different? :p
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
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