Bad paint micro blue gt

[MattRain]

If you are going the repaint way, don't, and if you still are, then fight for your choice of shop. I lost the battle of choosing a shop. KMA has all but slammed the brakes on my Case number and my repaint, stating the car didn't need to be repainted in the first place. The failure shown below is of the repaint work, which is turning out to be worse than the first KMA coat of paint. KMA is taking the dealers side of the story and stating its not their problem, even though they, (dealer and KMA), choose the shop. Other than the stated pictures, I have a ton of blisters in the doors. Only the front of the car was repainted, including the roof. I wrapped the roof after problems started to show again.

Repainted July-August 2018. Front End.

 

[DiabloStinger]

Kia is on my side on this one. The rep was understanding of my request for a buyback and didn't say that was off the table. She just reminded me Kia would get 30 days to attempt to resolve based off our state law.

 

[forzanerazzurri]

Here is a relevant post.. more paint fun. Car gets dropped off tomorrow.
This is new.. under drivers headlight.

Isolated problem affecting 0.00001% of Stingers. Nothing to see here, move on.

 

[MerlintheMad]

Here is a relevant post.. more paint fun. Car gets dropped off tomorrow.
This is new.. under drivers headlight.

Headlight paint chipping

 

[DiabloStinger]

Yes I'm aware. Thanks.

 

[DiabloStinger]

Isolated problem affecting 0.00001% of Stingers. Nothing to see here, move on.

You sound like @MerlintheMad

 

[MerlintheMad]

You sound like @MerlintheMad

He's mimicking me because he loves irony and sarcasm.

I believe the number of active paint failures is small, probably less than 3% of total Stingers. The headlight assembly chipping is much larger than that, maybe even close to half of MY18s. And yes, although technically a paint failure (because properly adhering paint under the headlight assembly would rub off over time, not chip or flake off), it isn't accompanied by other failing paint except in rare cases.

 

[DiabloStinger]

That side of the bumper (drivers) moves quite a bit more when pushed on. I don't know the fix, bit a tiny adjustment to the headlight location with a shim would do it. Of course, after they paint it. Frankly that isn't such a biggie since it's the bumper and most bumpers look awful after a few months on the road anyways.

 

[MerlintheMad]

That side of the bumper (drivers) moves quite a bit more when pushed on. I don't know the fix, bit a tiny adjustment to the headlight location with a shim would do it. Of course, after they paint it. Frankly that isn't such a biggie since it's the bumper and most bumpers look awful after a few months on the road anyways.

You're going to love your car after a few months and looking awful!? Why not protect it before it gets that bad? PPF saves everything but a crash. Here's the thing to answer a headlight assembly rub: remove the assemblies; touch up any small chipping that has occurred; put on PPF right over the edges of the headlight assembly openings in the bumper; then put the assemblies back in. That will cost more than just PPF up to the assembly, but there will positively never be any contact between the assembly and the paint ever again.

 

[DiabloStinger]

And this is my responsibility to fix? No, it's Kia's. Seriously... Think about what you typed. This is a brand new car with multiple paint defects that expose the surface undernearth. Your response? Just take the car apart, fix the terrible process, and then put some vinyl over the fix.
I have a ton of patience for marginal engineering... But not for preventable process shortcuts.

 

[forzanerazzurri]

He's mimicking me because he loves irony and sarcasm.

I believe the number of active paint failures is small, probably less than 3% of total Stingers. The headlight assembly chipping is much larger than that, maybe even close to half of MY18s. And yes, although technically a paint failure (because properly adhering paint under the headlight assembly would rub off over time, not chip or flake off), it isn't accompanied by other failing paint except in rare cases.

We get it. The paint on the Stinger is better than the paint on your 25 year old LeBaron. Bravo to KIA for creating such a masterpiece.

 

[Revvdmedia]

And this is my responsibility to fix? No, it's Kia's. Seriously... Think about what you typed. This is a brand new car with multiple paint defects that expose the surface undernearth. Your response? Just take the car apart, fix the terrible process, and then put some vinyl over the fix.
I have a ton of patience for marginal engineering... But not for preventable process shortcuts.

The only way Kia is not 100% to blame on the paint is if the supplier of the paint did not correctly mix the batch(es) of paint, or primer, or clear coat, etc. I'm leaning on the side of incorrect processes. I'm not sure if it was a "new method" that Kia was playing with without having enough test runs to validate it. It's also possible it was a combination of the staff involved as well, incorrect prep, incorrect painting, definitely insufficient QC. Trust me, I issue work orders to the shop floor where I work on a daily basis and guys can't be bothered to crack them open and read the instructions. I can only imagine this level of worker apathy/laziness extends to other nations of the world. Humans...

Regardless of any of the above, as I noted in another post, the sum of all these parts and processes belong to Kia and any defect needs to be fixed by them. It's not up to us consumers to fix a broken product. How many of you would buy a new TV with a clear defect and then attempt to fix it yourself? You wouldn't, you'd take it back and expect it to be fixed or replaced. I understand the difference between a TV and a car (few parts vs. many) and the cost difference, but it's really not a different situation - both are consumer goods with a warranty and an expectation of quality.

 

[DiabloStinger]

The only way Kia is not 100% to blame on the paint is if the supplier of the paint did not correctly mix the batch(es) of paint, or primer, or clear coat, etc. I'm leaning on the side of incorrect processes. I'm not sure if it was a "new method" that Kia was playing with without having enough test runs to validate it. It's also possible it was a combination of the staff involved as well, incorrect prep, incorrect painting, definitely insufficient QC. Trust me, I issue work orders to the shop floor where I work on a daily basis and guys can't be bothered to crack them open and read the instructions. I can only imagine this level of worker apathy/laziness extends to other nations of the world. Humans...

Regardless of any of the above, as I noted in another post, the sum of all these parts and processes belong to Kia and any defect needs to be fixed by them. It's not up to us consumers to fix a broken product. How many of you would buy a new TV with a clear defect and then attempt to fix it yourself? You wouldn't, you'd take it back and expect it to be fixed or replaced. I understand the difference between a TV and a car (few parts vs. many) and the cost difference, but it's really not a different situation - both are consumer goods with a warranty and an expectation of quality.

Amen

 

[MerlintheMad]

And this is my responsibility to fix? No, it's Kia's. Seriously... Think about what you typed. This is a brand new car with multiple paint defects that expose the surface undernearth. Your response? Just take the car apart, fix the terrible process, and then put some vinyl over the fix.
I have a ton of patience for marginal engineering... But not for preventable process shortcuts.

I don't think that Kia is engaging in this in any egregious manner. Capitalism creates these tipping points where a process (including all the materials involved) economizes too far: then the product gets returned, both by the factory up the line and by the consumer for warranty claims, etc. Did Kia push economizing too far with the Stinger? Maybe so. The MY19 surely took what they learned from this year and made changes; but probably only barely; it is the way of the economist. All of our material goods are delivered by economists. The only exceptions, particularly where cars are concerned, are magnitudes more expensive; exclusive.

There are two choices here: take matters into your own hands or deliver every flaw, fault and failing back to Kia.

I took the former approach, as soon as I realized (on this forum) that paint on the Stinger was comparatively delicate, if not outright failing. I gave my Silky Silver a good going over, dotted some touch up paint on the newest road damage specks, and got my full frontal PPF installed pronto (well, three months "too late" ). I could tell that three more months would just pile on the touch up spots. I've been completely satisfied with my decision, and even contemplated covering the entire car. Is this Kia's "fault"? Their paint caused me to act; so in a way they are to blame for my feeling the need to proceed with the added protective measures and expense.

All I was suggesting is that if you decided to add PPF, and since you have a headlight assembly "rub" issue already, that it would make more practical sense to do the touch up yourself, then get the PPF on right over the lip of the assembly opening so that no future rub causes any trouble.

The second choice means that you'll take your car in, get the rub fixed via a body shop, and be without your ride for weeks (if the bulk of others' experiences is an accurate prediction). I know what I'd do. And making Kia "pay" for every flaw that is attributable to them isn't something that I want to watch for and live with the whole time I enjoy this car.

 

[forzanerazzurri]

I don't think that Kia is engaging in this in any egregious manner. Capitalism creates these tipping points where a process (including all the materials involved) economizes too far: then the product gets returned, both by the factory up the line and by the consumer for warranty claims, etc. Did Kia push economizing too far with the Stinger? Maybe so. The MY19 surely took what they learned from this year and made changes; but probably only barely; it is the way of the economist. All of our material goods are delivered by economists. The only exceptions, particularly where cars are concerned, are magnitudes more expensive; exclusive.

There are two choices here: take matters into your own hands or deliver every flaw, fault and failing back to Kia.

I took the former approach, as soon as I realized (on this forum) that paint on the Stinger was comparatively delicate, if not outright failing. I gave my Silky Silver a good going over, dotted some touch up paint on the newest road damage specks, and got my full frontal PPF installed pronto (well, three months "too late" ). I could tell that three more months would just pile on the touch up spots. I've been completely satisfied with my decision, and even contemplated covering the entire car. Is this Kia's "fault"? Their paint caused me to act; so in a way they are to blame for my feeling the need to proceed with the added protective measures and expense.

All I was suggesting is that if you decided to add PPF, and since you have a headlight assembly "rub" issue already, that it would make more practical sense to do the touch up yourself, then get the PPF on right over the lip of the assembly opening so that no future rub causes any trouble.

The second choice means that you'll take your car in, get the rub fixed via a body shop, and be without your ride for weeks (if the bulk of others' experiences is an accurate prediction). I know what I'd do. And making Kia "pay" for every flaw that is attributable to them isn't something that I want to watch for and live with the whole time I enjoy this car.

You should probably think about having more respect for yourself and your hard earned money my friend. This is not what I would call rational behavior at all for a consumer who has factory paint defects on a brand new car.

 

[MerlintheMad]

You should probably think about having more respect for yourself and your hard earned money my friend. This is not what I would call rational behavior at all for a consumer who has factory paint defects on a brand new car.

I don't. So I can't speak to that. But imagining the problem, and using my PPF decision vis-a-vis not very tough paint in front where it matters most, the suggested solution is a compromise: leave to Kia the really serious stuff that is going to take a long time, and managing anger, to resolve; and take care of the little stuff yourself. Where is the greater cost? Money or suffering?

 

[Revvdmedia]

My opinion is we should be advocating letting the dealership/Kia corporate try handling some of these more significant issues (i.e. more than just paint chips), and only settling on self resolution when Kia cannot remedy the problem. My reasoning behind this logic is that without complaints being lodged in mass, Kia has no reason to investigate and implement a solution. To Merlin's point, Kia will not pursue a couple complaints, they'll just try to fix them individually as inexpensively as possible. If hundreds or thousands of buyers are lodging the same complaints with the expectation of resolution, Kia is faced with a choice and something must give.

 

[DiabloStinger]

I dropped off my leper today for it's transplant surgery. The dealer made about 20 different paint marker arrows to the defects. Looked like a Hollywood whore going under the knife for some tig 'ol bitties.

 

[westcoastGT]

I dropped off my leper today for it's transplant surgery. The dealer made about 20 different paint marker arrows to the defects. Looked like a Hollywood whore going under the knife for some tig 'ol bitties.

Bawaaaaaaaaaa

 

[MerlintheMad]

If hundreds or thousands of buyers are lodging the same complaints with the expectation of resolution, Kia is faced with a choice and something must give.

That's asserting that there are that many pissed off owners with issues. If everybody with the same issue, whatever that may be, petitions Kia and screams and throws a purple fit, that won't make any difference to Kia as far as pressure to fix said-issue, because none of them are significant percentage problems. This remains (aside from the Yellow admission and compensation) a case by case problem solving policy.