Transmission is getting replaced.

[FitR6]

Maybe it's time for a different dealer.

This is the 2nd! Lol. Maybe 3rd time lucky you think?

 

[Nasscar]

This is the 2nd! Lol. Maybe 3rd time lucky you think?

You will be running out of dealers by the sound of it.

 

[OliverNuther]

On the bright side, I’ve found a plus to driving a rental car that already has dings and scratches pre-installed.

I‘m no longer scared of supermarket car parks!

My shitbox is now the shitbox that I would never park next to. For the next week or so I’m car park proof. I can park wherever I want!

 

[FitR6]

On the bright side, I’ve found a plus to driving a rental car that already has dings and scratches pre-installed.

I‘m no longer scared of supermarket car parks!

My shitbox is now the shitbox that I would never park next to. For the next week or so I’m car park proof. I can park wherever I want!

I'll be driving a loan car from Monday...again, whilst they pretend to fix something they have no idea how to fix and we will keep dancing this stupid dance for the next 5 years until warranty runs out. Lol.

 

[Nasscar]

I'll be driving a loan car from Monday...again, whilst they pretend to fix something they have no idea how to fix and we will keep dancing this stupid dance for the next 5 years until warranty runs out. Lol.

So it's your sunroof which is the problem is it?

 

[FitR6]

So it's your sunroof which is the problem is it?

Sure is.

 

[ShannonC]

I'll be driving a loan car from Monday...again, whilst they pretend to fix something they have no idea how to fix and we will keep dancing this stupid dance for the next 5 years until warranty runs out. Lol.

You should get them to detail (in writing) exactly what was done to "rectify". Blacktown?

 

[FitR6]

You should get them to detail (in writing) exactly what was done to "rectify". Blacktown?

Yeah Shannon. It's Blacktown. They give me a statement of repairs each time but nothing they are doing is making even the slightest difference. I'm over leaving my car for days on end to have to rebook it again over and over for the same issue.

 

[Nasscar]

Yeah Shannon. It's Blacktown. They give me a statement of repairs each time but nothing they are doing is making even the slightest difference. I'm over leaving my car for days on end to have to rebook it again over and over for the same issue.

West coast GT had his whole sunroof replaced and it is all good now. Haven’t heard of any other full replacements on this forum. Just minor repairs like yours. Not that yours is fixed of course.

 

[FitR6]

West coast GT had his whole sunroof replaced and it is all good now. Haven’t heard of any other full replacements on this forum. Just minor repairs like yours. Not that yours is fixed of course.

I'll push for it... I'm done with taking it in and having them pretend it's fixed. They don't even write the actual problem on the statement I just noticed. They play it down to make it look like it's something minor and that's what goes on my record. Not this time! They have pushed me too far.

 

[SafetyPilotCal]

Do you guys have something resembling US lemon law down there?

 

[Luc343]

Do you guys have something resembling US lemon law down there?

Yes we do have lemon laws in australia, but a faulty sunroof is not going to qualify as a lemon.

Good luck with your repair FitR6. I hope they get it right this time.

 

[eflyguy]

Lemon laws cover malfunctioning items. A sunroof that won't operate after miltiple repairs would be covered, minor noises are not.

 

[FitR6]

Lemon laws cover malfunctioning items. A sunroof that won't operate after miltiple repairs would be covered, minor noises are not.

I wouldn't call the noises minor.

 

[FitR6]

Yes we do have lemon laws in australia, but a faulty sunroof is not going to qualify as a lemon.

Good luck with your repair FitR6. I hope they get it right this time.

Thanks. Me too. If they don't, I WILL be taking this further.

Last I knew we were looking to introduce lemon laws here, but I wasn't aware that it had actually gone through. Has it happened?

Lemon Laws Australia - What To Do If You Bought a Lemon (updated August 2019)

I know what you're thinking; why should you care about lemon laws (essentially, laws designed to protect you if you've bought a car that turns out to be 'lemon', which is not so much a bitter fruit as a poorly built or defective motor vehicle)? You didn't buy a cheap and Chinese box of asbestos...

www.carsguide.com.au

 

[OliverNuther]

So I got my car back today. All fixed. Still don’t understand why they had to replace the tranny but I don’t care. Was too knackered after work to take it for a long drive but seemed to drive ok coming home. Going for a longer drive tomorrow to test it out but I expect it to be ok. Dealers cop a fair bashing on this forum and elsewhere but I have to say mine has been good both through the sales and service departments. I’ve had no trouble with scheduled services and even this latest episode has been handled smoothly. Belinda, the Service Advisor, has kept in touch with me every couple of days to update me on progress. Her estimate of the completion date was spot on and I’ve not had to chase her up once so full marks to Keema Bayside Kia. Oh and if you’re planning on replacing a transmission out of warranty you need to budget for about 22K. 15 for the tranny and the rest on labour and ancillaries.

Now, if you’ll excuse me, I’m going back downstairs to sit in my car for a while......

 

[Driver]

Maybe if this problem was rare, they decided to replace your transmission entirely so someone at Kia HQ can analyse your failed one in more detail?

Just a wild guess. No idea if the industry works like that or not but that's what I'd be doing if I had a weird product failure in the field.

 

[OliverNuther]

Maybe if this problem was rare, they decided to replace your transmission entirely so someone at Kia HQ can analyse your failed one in more detail?

Just a wild guess. No idea if the industry works like that or not but that's what I'd be doing if I had a weird product failure in the field.

It‘s possible. KIA certainly knew it was something more involved than a leaky seal because when the dealer notified them that there was a warranty claim upcoming I get the impression that KIA basically told them straight up that it would be more than that hence the instructions to the dealer to disassemble the tranny, send photos to KIA and then await further advice. The part I can’t understand is that the transmission itself didn’t fail; they just couldn’t access the bolts from where the fluid was leaking.

Here‘s a copy of the service report FWIW. It doesn’t shed much light on things.

 

[Fabe]

I just got my transmission replaced a couple weeks ago but for a different reason. The car was jolting on the downshift from 3rd to 2nd, and upon looking further discovered it doing something similar when upshifting in Sports drive mode. Funny that they said they couldn't reproduce the fault when they had it for 4 days (seems to be the go-to response) yet I told them to get in the car with me and reproduced it in the first 60 seconds. They kept it for another 2 weeks to replace the transmission. Almost 3 weeks without the car.

Fitr6 have you had any problems with new transmission?

I had this problem as well 3rd to 2nd but worse for 2nd to 1st when coming to a stop. Like it was downshifting early and slowing itself down. Honestly it wasn’t a terrible jolt but decided to take it in anyway. Left it for the day and they said they noticed it and contacted Kia. I was called after a few days to bring it in asap. They heard back from Kia and they want to replace the transmission. This is the only thread I can find resembling the problems I’m dealing with. So far it’s been a smooth process but just dropped the car off.

 

[BadNewz]

I just got my transmission replaced a couple weeks ago but for a different reason. The car was jolting on the downshift from 3rd to 2nd, and upon looking further discovered it doing something similar when upshifting in Sports drive mode. Funny that they said they couldn't reproduce the fault when they had it for 4 days (seems to be the go-to response) yet I told them to get in the car with me and reproduced it in the first 60 seconds. They kept it for another 2 weeks to replace the transmission. Almost 3 weeks without the car.

I'm having the same issue with my Stinger as far as the downshifting. Took it in and at first they said it would be a replacement. Then when I took it back for some 2 day assessment they tell me they can't reproduce the fault and would reset some computer or something for the transmission. Rides better but still noticeable rough downshifting. I'm taking it back once again at the 15k service. They are going to have to do something about this!!