Rattling, Creaking & Interior Noises - Formal Cases with Kia Corporate

Is your Stinger experiencing Rattling, Creaking & Interior Noises issues?


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Interested to know where you’re at with this? I’m in the same situation. 6 repair attempts including a brand new sunroof assembly and still rattling and creaking about. 2.5 months without my car and no Fair Trading resolution yet.
Geez I thought I was hard done by when Kia had my car for a total of 42 days with little improvement.
Unfortunately Covid came along and I had to defer everything.
Talking of sunroofs, my Mazda 6 luxury sports hatch had a roof and there had never been an issue nor a rattle in it after 110,000 kms and 8 years of ownership.
 
As I wrote in another thread, I fixed all of the noise and rattles in my Stinger GT Limited by replacing the stock exhaust with a Borla S-Type Cat-Back exhaust. Not only am I not hearing any creaking and rattles anymore, but I can finally hear the engine without that stupid synthetic simulated engine sound from the audio system! :cool:

EDIT: I've never had sunroof issues on my 2018 Stinger...yet. The only creaking that I had (and might still have) all seem to come from the doors seals.
 
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Agree, but Kia are struggling to fix it in this instance. The Au service centre has exhausted all options, including outsourcing to a 3rd party body shop AND Kia HQ has no further TSBs or guidance they can provide the service centre to support in remediating the issue.

There is hope as one Au buyer was offered a full refund or replacement after numerous unsuccessful attempts at repairing the sunroof.
Please share the magic this buyer has?! How did they get this outcome?
 
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Interested to know where you’re at with this? I’m in the same situation. 6 repair attempts including a brand new sunroof assembly and still rattling and creaking about. 2.5 months without my car and no Fair Trading resolution yet.
There is another thread here if you want to wade through many pages of similar dialogue. You could use the search button and apply this to the title threads.

Two members who are well versed in this area since day one are @westcoastGT & @Marc Collins maybe they can shed any extra light on this subject. Personally i have no issues atm but then again my exhaust is fairly loud.
 
Interested to know where you’re at with this? I’m in the same situation. 6 repair attempts including a brand new sunroof assembly and still rattling and creaking about. 2.5 months without my car and no Fair Trading resolution yet.
So you had a brand new sunroof assembly and this still didn't fix it. What are they saying the problem is then?
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
So you had a brand new sunroof assembly and this still didn't fix it. What are they saying the problem is then?
They aren’t saying anything at the moment. Been through the standard fibre washer and cavity wax fix, refitting of the original sunroof and then full replacement. Will hopefully get some more answers later this week when I go back again.
 
They aren’t saying anything at the moment. Been through the standard fibre washer and cavity wax fix, refitting of the original sunroof and then full replacement. Will hopefully get some more answers later this week when I go back again.
That really sucks. I have heard of one complete sunroof replacement and another sunroof rail replacement and they both seemed to have fixed their problems.
 
That really sucks. I have heard of one complete sunroof replacement and another sunroof rail replacement and they both seemed to have fixed their problems.
My supposition earlier was that even if new rails or roof assembly fixed the problem, it would be temporary because the same friction issues would return. Unless some gasket or separator rubber washers or some such was installed, it won't correct the problem, which is a design defect, that allows the metal frame of the sunroof to rub against the metal frame of the car body. Unfortunately, the metal frame of the car body flexes and vibrates when the car is in motion. There is so much contact area that no matter how solid the Stinger may be (probably above average), the creaking will occur.

So, as I asked others above, please get the dealer to tell you exactly what process was followed and what material(s) were used to separate the sunroof rails from the car frame during the replacement process. If they don't know, or the answer is none, because none was there from the factory, then I am not surprised the problem still exists. It is just a matter of time before it appears and in a manual installation of a sunroof the mere slight over-tightening of some bolts (compared to the robots in the factory precise tolerances) could make the problem appear immediately or make it worse than it was previously.

There is supposedly some gasket or separator material being tested/used in some country(ies). We need this everywhere before KIA pulls another fader problem fiasco (erroneously replacing entire audio head units at tremendous expense and hassle to owners [entire dash and console has to be ripped apart] when it was obviously a software issue all along and later updates to the EVO software did fix it). Inserting properly designed rubber washers under every connection point (six, I believe) to prevent ANY contact between the metal parts solves this problem. Cost: $2 for the parts and can almost be done DIY. Of course, it would be best for dealers to do it.
 
My 2018 GT2 AWD is a rattle trap.

I have been around the block with the dealer and they just can't figure it out.

It's one of the most agitating vehicles I've ever owned to drive.
 
My 2018 GT2 AWD is a rattle trap.

I have been around the block with the dealer and they just can't figure it out.

It's one of the most agitating vehicles I've ever owned to drive.
Is the sunroof one of the sources? If so, read back about my experiences that transformed mine to silence. It now drives like the day it came off the transport truck as opposed to what was driving me batty with irritation. Even if you have other issues, too, the roof will still likely be one of the main ones. At least there is a cure for it. And I assume you have done the rear hatch rattle fix, too...?
 
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From interior to exterior to high performance - everything you need for your Stinger awaits you...
Is the sunroof one of the sources? If so, read back about my experiences that transformed mine to silence. It now drives like the day it came off the transport truck as opposed to what was driving me batty with irritation. Even if you have other issues, too, the roof will still likely be one of the main ones. At least there is a cure for it. And I assume you have done the rear hatch rattle fix, too...?

I will check it out. My rear hatch is lined with felt furniture pads. Ontop of the sunroof rattle, my doors sound like the bolts aren't right enough. The rubber seals constantly squeak and rub.
 
I will check it out. My rear hatch is lined with felt furniture pads. Ontop of the sunroof rattle, my doors sound like the bolts aren't right enough. The rubber seals constantly squeak and rub.
Rear hatch rattle fix costs $1 and 5 minutes to fix ourselves. Look it up on here.

There are treatments for the rubber seals to quiet them. Look it up on here.

There is more useful info on here than at any dealer or from KIA corporate :)
 
Rear hatch rattle fix costs $1 and 5 minutes to fix ourselves. Look it up on here.

There are treatments for the rubber seals to quiet them. Look it up on here.

There is more useful info on here than at any dealer or from KIA corporate :)

Haha! I'll check them out for sure.
 
Rear hatch rattle fix costs $1 and 5 minutes to fix ourselves. Look it up on here.

There are treatments for the rubber seals to quiet them. Look it up on here.

There is more useful info on here than at any dealer or from KIA corporate :)
Yep the forum solutions worked for me too, those are the easiest noises to pinpoint and fix. The sunroof is another ball game because all the different parts of the assembly can cause multiple types of noises.
 
There is another thread here if you want to wade through many pages of similar dialogue. You could use the search button and apply this to the title threads.

Two members who are well versed in this area since day one are @westcoastGT & @Marc Collins maybe they can shed any extra light on this subject. Personally i have no issues atm but then again my exhaust is fairly loud.
I really dont have anything new to add , they replaced the frame and the noises are gone , sorry to hear about this ongoing issue !!
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
Cars are an assembly. Aside from really egregious defects, such as the hatch rattle issue, there is very little on the road south of $90 that is completely devoid of creaks and rattles. I was recently in a new c class <hyperbole> and I might as well have been walking on a hardwood floor of a 100 year old haunted house with how much it creaked </hyperbole>.

Well, I must be in the minority then. I have a 2007 Lexus IS 350 that basically has had no rattles or popping noises when it was new, and still basically doesn't 14 years and almost 95,000 miles later. On the other hand, my brand new 2019 Stinger GT2 right from the beginning has had pops and rattles coming from the driver's door, center console/dashboard area, and sunroof.
 
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Well, I must be in the minority then. I have a 2007 Lexus IS 350 that basically has had no rattles or popping noises when it was new, and still basically doesn't 14 years and almost 95,000 miles later. On the other hand, my brand new 2019 Stinger GT2 right from the beginning has had pops and rattles coming from the driver's door, center console/dashboard area, and sunroof.
Because Lexus knows what they’re doing in regards to interior quality control and insulation. My mother’s 2nd gen and 3rd gen RX350s we’re always quiet even after 100k miles.
 
My supposition earlier was that even if new rails or roof assembly fixed the problem, it would be temporary because the same friction issues would return. Unless some gasket or separator rubber washers or some such was installed, it won't correct the problem, which is a design defect, that allows the metal frame of the sunroof to rub against the metal frame of the car body. Unfortunately, the metal frame of the car body flexes and vibrates when the car is in motion. There is so much contact area that no matter how solid the Stinger may be (probably above average), the creaking will occur.

So, as I asked others above, please get the dealer to tell you exactly what process was followed and what material(s) were used to separate the sunroof rails from the car frame during the replacement process. If they don't know, or the answer is none, because none was there from the factory, then I am not surprised the problem still exists. It is just a matter of time before it appears and in a manual installation of a sunroof the mere slight over-tightening of some bolts (compared to the robots in the factory precise tolerances) could make the problem appear immediately or make it worse than it was previously.

There is supposedly some gasket or separator material being tested/used in some country(ies). We need this everywhere before KIA pulls another fader problem fiasco (erroneously replacing entire audio head units at tremendous expense and hassle to owners [entire dash and console has to be ripped apart] when it was obviously a software issue all along and later updates to the EVO software did fix it). Inserting properly designed rubber washers under every connection point (six, I believe) to prevent ANY contact between the metal parts solves this problem. Cost: $2 for the parts and can almost be done DIY. Of course, it would be best for dealers to do it.

Frustrating as they've also ripped my dash out twice during their "investigations" and created a potential (could have been there the whole time but masked by the sunroof creaking??) new rattle behind the dash for which they have replaced the HUD to "fix" it (no surprises here, the dash is still rattling also). Going to have to head down the legal path now guys, will keep you posted!
 
Frustrating as they've also ripped my dash out twice during their "investigations" and created a potential (could have been there the whole time but masked by the sunroof creaking??) new rattle behind the dash for which they have replaced the HUD to "fix" it (no surprises here, the dash is still rattling also). Going to have to head down the legal path now guys, will keep you posted!
Previous attempts by my Kia service )to no avail) have left me finding 2 red washers one on the floor and one on the inside of the corner of the roof.
Where did they come from?
 
Previous attempts by my Kia service )to no avail) have left me finding 2 red washers one on the floor and one on the inside of the corner of the roof.
Where did they come from?
I hope that's a rhetorical question. We are all interested to hear the answer from the source...
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
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