Rattles

Dom

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I hope to pick up my new Stinger tomorrow and say goodbye to my faultless but rather staid and boring BMW G30. However, after looking through the forum here I'm starting to get a bit worried about all these rattles people seem to be experiencing - door seals, B-pillar, sunroof and hatch. Just how common are these problems and as my car is new should those problems have been sorted out by now?
 
I have had had my 2018 GT2 for roughly half a year now, and no rattles to report.
Now my original 2018 2.0 Premium, did have the hatch rattle that they could not seem to fix after 3 tries, but no other rattles.
 
I hope to pick up my new Stinger tomorrow and say goodbye to my faultless but rather staid and boring BMW G30. However, after looking through the forum here I'm starting to get a bit worried about all these rattles people seem to be experiencing - door seals, B-pillar, sunroof and hatch. Just how common are these problems and as my car is new should those problems have been sorted out by now?

In the forums I see more complaints on 2018 than 2019 models for all complaints, but 2019's are not fault free. The other thing to take into consideration is the amount of people complaining on the forums is not truly indicative of what percentage of worldwide owners are having issues.

Most issues you mention have a fix in one form another (washers/spacers, lubricants, etc). The only thing that does not have a cut and dry solution is the sunroof noises, it seems in most cases Kia needs to resolve that as there is no DIY fix at this time. I am personally working on that day by day, but my noises might not be able to be resolved by simple means, but I'm hoping to nail down the culprit since Kia isn't being helpful on the diagnostic end for me. I'm morbidly curious if nothing else.

I'm glad to see people posting their weariness to pursue the purchase based on complaints, it should give Kia the kick in the pants to improve the car. Personally, it is a really great vehicle that is hard to beat in terms of driving dynamics and value. If I were you, I'd go for the latest build date 2019 you can get your hands on and you might not have any issues.
 
______________________________
In the forums I see more complaints on 2018 than 2019 models for all complaints, but 2019's are not fault free. The other thing to take into consideration is the amount of people complaining on the forums is not truly indicative of what percentage of worldwide owners are having issues.

Most issues you mention have a fix in one form another (washers/spacers, lubricants, etc). The only thing that does not have a cut and dry solution is the sunroof noises, it seems in most cases Kia needs to resolve that as there is no DIY fix at this time. I am personally working on that day by day, but my noises might not be able to be resolved by simple means, but I'm hoping to nail down the culprit since Kia isn't being helpful on the diagnostic end for me. I'm morbidly curious if nothing else.

I'm glad to see people posting their weariness to pursue the purchase based on complaints, it should give Kia the kick in the pants to improve the car. Personally, it is a really great vehicle that is hard to beat in terms of driving dynamics and value. If I were you, I'd go for the latest build date 2019 you can get your hands on and you might not have any issues.

The car I'm getting only landed from Korea a few weeks ago. Hopefully most of these issues will have been remedied.
 
The car I'm getting only landed from Korea a few weeks ago. Hopefully most of these issues will have been remedied.

Please add your location to your user profile, thx.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
The car I'm getting only landed from Korea a few weeks ago. Hopefully most of these issues will have been remedied.

As for the issues I think they "should" have been addressed:

-Hatch rattle has a known TSB. This is more expensive to fix post delivery than the factory, so it should be remedied from factory.
-B Pillar noises - if not the seals, I don't think these are fixed, but it doesn't seem to affect everyone's car.
-Door seal noises - I don't really consider this a "defect" but rather a less than ideal choice of seal. Needing to lubricate them to keep them quiet should work, so it just takes a little maintenance.
-Sunroof - One of our members had his frame/rails replaced and I believe it was sent to corporate. Hopefully Kia has looked into it and done a root cause analysis to ensure future cars don't have this issue. This happened back in January.

It's cheaper for Kia to have things come out of the factory than have to pay to fix problems one by one at a dealership, so if they're exercising their manufacturing due diligence, they should be fixing these problems to save money on the back end.
 
My car has a major popping sound around the front of the sunroof. I plan on trying to remedy it myself, dealer nightmares are everywhere. I also have the hatch rattle but it’s very subtle, probably won’t even bother with that one. Overall the car is pretty tight, if I can figure out the sunroof situation I’ll be very satisfied.
 
______________________________
From interior to exterior to high performance - everything you need for your Stinger awaits you...
My car has a major popping sound around the front of the sunroof. I plan on trying to remedy it myself, dealer nightmares are everywhere. I also have the hatch rattle but it’s very subtle, probably won’t even bother with that one. Overall the car is pretty tight, if I can figure out the sunroof situation I’ll be very satisfied.

Good luck. It's stumped plenty of us.
 
The other thing to take into consideration is the amount of people complaining on the forums is not truly indicative of what percentage of worldwide owners are having issues.
This is impossible to determine. But we do have over 7K members on this the largest Stinger forum in the world. Exceedingly few individuals have bothered to pipe up pro or con about extraneous noises. It's like the paint issues: less than five percent of our members have bothered to notice that there even is an issue or issues with paint quality. The biggest post count on here is all about enthusiasts talking about their cars, not imperfections.

But that said, if your car has noises where there should be none, it doesn't matter how few others have the same kinds of problems. The only reason to mention this is so that those new to the discussions about imperfections don't get the impression that "some Stingers are okay". The reverse is true: some Stingers have one or a few problems, but even those are mostly fixable.

My car is over a year old and is as perfect as a manmade machine can be. On this specific topic, that means my Stinger does not make extraneous noises. I also have gunshot ears. And I turn my music on almost all the time; which my wife (on those occasions she rides with me) requests be turned down, a lot. :p
 
Good luck. It's stumped plenty of us.
Has Anyone resolved the issue? It is something up in where the glass seats when fully closed. One interesting observation, when I place pressure between the headliner and the windshield with my fingers it seems to help a lot.
 
Has Anyone resolved the issue? It is something up in where the glass seats when fully closed. One interesting observation, when I place pressure between the headliner and the windshield with my fingers it seems to help a lot.

This is a long one, boys and girls...

In my opinion, the resolution is not 100% conclusive. @westcoastGT had his frame (or rails, or both) replaced and he is tickled pink with the result, less the dealer inflicted cosmetic damage to the car which is being repaired. I sent PMs to other members who were slated for that repair and the one that did respond said her rails were replaced and it did not fix the problem. Changing out the rails or frame, in my opinion, may or may not actually fix the issue. My current approach is incremental diagnostic on my own to see if I can pinpoint the issue and then show the dealer because I'm a little more gentle on my car than most techs are. I would *like* the remedy to be added padding, felt or something like that rather than a rail or frame swap since this could potentially cause other issues with such an invasive repair. I feel a little better knowing the dealer (although whom I do not fully trust) did leave this option on the table at my discretion.

Noises can be caused by any of the thousands of parts in our cars, but here is a list of my observations of the issue and all of you can look it over and determine if it sounds like your problem is "the same."

- Noise sounds like glass/metal popping over road imperfections. It's not always bumps that cause the noise to occur, sometimes just simple tiny cracks or dips in the roads that cause the chassis to twist but do not otherwise cause "impact" like a bump does.
- The noise occurs with the sunshade open and the glass closed, or the glass parked in the front position while vented/tilted only, not slid back.
- The noise is substantially reduced or seemingly gone with the sunshade closed
- The noise seems to be completely gone when the glass is slid backwards, even just an inch or two from the front-most "parked" position.
- You can replicate a popping sound with the sunroof parked and "tilted/vented" by pushing up on the glass/metal frame around the glass near the front of the sunroof. Mine does this primarily on the right hand side, almost never from the left.

That's about as far as noise related diagnostics have gone. I've also snugged up all bolts that I have access to without dropping the headliner and I've generously lubricated the seals numerous times.

As for operation and reverse engineering, so far I have observed how the sunroof operates to a certain degree.
- I can't see how the tilt function works due to obstructions in the design
- The sliding operation has the glass running in a track where each side has "nubs" for a lack of better term that run inside the rails. The glass slides in these rails, it is straight when sliding front to back and vice versa. When the glass is near the "park" position when closing, the tracks angle down and this is where you see the glass "raise up" when you are commanding it to move from the "park/tilted" position to slide back. There is something about this area that is causing the noise for me since it doesn't exist when it is in the straight section. It could be the "guides" you see on the upper part of the 45 degree downslope. It could also be the indentation that is above the guide where you can see a good amount of lithium grease, I see a protrusion on the glass part of the sunroof that looks like it "parks" in that area when you have the glass all the way forward, probably a "stop" to keep the sunroof from moving too far down when going down the 45 degree downslope. I tried moving those guides around since they look like a piece that could be causing noise, but I can't get them to make any noise by hand.

Any ideas? Here are pictures of the area where the sunroof parks near the front, and a video to show a replication of the noise (or sure sounds like it) when pressing up against the sunroof when it is in the tilt position.

thumbnail_20190417_124711.webp thumbnail_20190417_124753.webp

 
This is a long one, boys and girls...

In my opinion, the resolution is not 100% conclusive. @westcoastGT had his frame (or rails, or both) replaced and he is tickled pink with the result, less the dealer inflicted cosmetic damage to the car which is being repaired. I sent PMs to other members who were slated for that repair and the one that did respond said her rails were replaced and it did not fix the problem. Changing out the rails or frame, in my opinion, may or may not actually fix the issue. My current approach is incremental diagnostic on my own to see if I can pinpoint the issue and then show the dealer because I'm a little more gentle on my car than most techs are. I would *like* the remedy to be added padding, felt or something like that rather than a rail or frame swap since this could potentially cause other issues with such an invasive repair. I feel a little better knowing the dealer (although whom I do not fully trust) did leave this option on the table at my discretion.

Noises can be caused by any of the thousands of parts in our cars, but here is a list of my observations of the issue and all of you can look it over and determine if it sounds like your problem is "the same."

- Noise sounds like glass/metal popping over road imperfections. It's not always bumps that cause the noise to occur, sometimes just simple tiny cracks or dips in the roads that cause the chassis to twist but do not otherwise cause "impact" like a bump does.
- The noise occurs with the sunshade open and the glass closed, or the glass parked in the front position while vented/tilted only, not slid back.
- The noise is substantially reduced or seemingly gone with the sunshade closed
- The noise seems to be completely gone when the glass is slid backwards, even just an inch or two from the front-most "parked" position.
- You can replicate a popping sound with the sunroof parked and "tilted/vented" by pushing up on the glass/metal frame around the glass near the front of the sunroof. Mine does this primarily on the right hand side, almost never from the left.

That's about as far as noise related diagnostics have gone. I've also snugged up all bolts that I have access to without dropping the headliner and I've generously lubricated the seals numerous times.

As for operation and reverse engineering, so far I have observed how the sunroof operates to a certain degree.
- I can't see how the tilt function works due to obstructions in the design
- The sliding operation has the glass running in a track where each side has "nubs" for a lack of better term that run inside the rails. The glass slides in these rails, it is straight when sliding front to back and vice versa. When the glass is near the "park" position when closing, the tracks angle down and this is where you see the glass "raise up" when you are commanding it to move from the "park/tilted" position to slide back. There is something about this area that is causing the noise for me since it doesn't exist when it is in the straight section. It could be the "guides" you see on the upper part of the 45 degree downslope. It could also be the indentation that is above the guide where you can see a good amount of lithium grease, I see a protrusion on the glass part of the sunroof that looks like it "parks" in that area when you have the glass all the way forward, probably a "stop" to keep the sunroof from moving too far down when going down the 45 degree downslope. I tried moving those guides around since they look like a piece that could be causing noise, but I can't get them to make any noise by hand.

Any ideas? Here are pictures of the area where the sunroof parks near the front, and a video to show a replication of the noise (or sure sounds like it) when pressing up against the sunroof when it is in the tilt position.

View attachment 23032 View attachment 23033

Pushing up should not allow movement. Something is loose. Did this noise exist from the beginning; or did it come on after thousands of miles?
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
Pushing up should not allow movement. Something is loose. Did this noise exist from the beginning; or did it come on after thousands of miles?

In the first 2 thousand KMs I did not notice any noise, but the weather was nicer so I had the roof open pretty much as soon as I took delivery, and every drive thereafter. It was around the 2000km mark that I had my wife in the car with the sunroof glass closed and volume lower that I noticed the popping noises. It pretty much occurred from "new" with that consideration...about 2 months in.
 
______________________________
This is a long one, boys and girls...

In my opinion, the resolution is not 100% conclusive. @westcoastGT had his frame (or rails, or both) replaced and he is tickled pink with the result, less the dealer inflicted cosmetic damage to the car which is being repaired. I sent PMs to other members who were slated for that repair and the one that did respond said her rails were replaced and it did not fix the problem. Changing out the rails or frame, in my opinion, may or may not actually fix the issue. My current approach is incremental diagnostic on my own to see if I can pinpoint the issue and then show the dealer because I'm a little more gentle on my car than most techs are. I would *like* the remedy to be added padding, felt or something like that rather than a rail or frame swap since this could potentially cause other issues with such an invasive repair. I feel a little better knowing the dealer (although whom I do not fully trust) did leave this option on the table at my discretion.

Noises can be caused by any of the thousands of parts in our cars, but here is a list of my observations of the issue and all of you can look it over and determine if it sounds like your problem is "the same."

- Noise sounds like glass/metal popping over road imperfections. It's not always bumps that cause the noise to occur, sometimes just simple tiny cracks or dips in the roads that cause the chassis to twist but do not otherwise cause "impact" like a bump does.
- The noise occurs with the sunshade open and the glass closed, or the glass parked in the front position while vented/tilted only, not slid back.
- The noise is substantially reduced or seemingly gone with the sunshade closed
- The noise seems to be completely gone when the glass is slid backwards, even just an inch or two from the front-most "parked" position.
- You can replicate a popping sound with the sunroof parked and "tilted/vented" by pushing up on the glass/metal frame around the glass near the front of the sunroof. Mine does this primarily on the right hand side, almost never from the left.

That's about as far as noise related diagnostics have gone. I've also snugged up all bolts that I have access to without dropping the headliner and I've generously lubricated the seals numerous times.

As for operation and reverse engineering, so far I have observed how the sunroof operates to a certain degree.
- I can't see how the tilt function works due to obstructions in the design
- The sliding operation has the glass running in a track where each side has "nubs" for a lack of better term that run inside the rails. The glass slides in these rails, it is straight when sliding front to back and vice versa. When the glass is near the "park" position when closing, the tracks angle down and this is where you see the glass "raise up" when you are commanding it to move from the "park/tilted" position to slide back. There is something about this area that is causing the noise for me since it doesn't exist when it is in the straight section. It could be the "guides" you see on the upper part of the 45 degree downslope. It could also be the indentation that is above the guide where you can see a good amount of lithium grease, I see a protrusion on the glass part of the sunroof that looks like it "parks" in that area when you have the glass all the way forward, probably a "stop" to keep the sunroof from moving too far down when going down the 45 degree downslope. I tried moving those guides around since they look like a piece that could be causing noise, but I can't get them to make any noise by hand.

Any ideas? Here are pictures of the area where the sunroof parks near the front, and a video to show a replication of the noise (or sure sounds like it) when pressing up against the sunroof when it is in the tilt position.

View attachment 23032 View attachment 23033

Rev .your description and vids are EXACTLY what was happenning on my car ................the movement ,when pushing on the sunroof , is completely gone now, good luck
 
Rev .your description and vids are EXACTLY what was happenning on my car ................the movement ,when pushing on the sunroof , is completely gone now, good luck

Thank you for the feedback. As I noted, since cars are made from a multitude of components, a person can't assume that their symptoms can be solved by the same resolution of another since the root problem might be different. I wanted to note as many of my observations as possible to help others narrow down the source of the issue. Although I could probably give your dealership a call, were you ever able to determine if it was the rails, the frame or both that were replaced? I believe the rails are attached to the frame, which is attached to the roof. I'm thinking you had both done?
 
Thank you for the feedback. As I noted, since cars are made from a multitude of components, a person can't assume that their symptoms can be solved by the same resolution of another since the root problem might be different. I wanted to note as many of my observations as possible to help others narrow down the source of the issue. Although I could probably give your dealership a call, were you ever able to determine if it was the rails, the frame or both that were replaced? I believe the rails are attached to the frame, which is attached to the roof. I'm thinking you had both done?
everything other than the glass was replaced ....................I believe it was $7K
 
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