Kia not standing behind product

[forzanerazzurri]

Corners were cut with this car. Pads are one area. Use them up fast and upgrade them when its time. Yeah it sucks that they suckered you in with the Brembo marketing, but with a consumable like this, I dont see it as a huge deal.

 

[CaliSting]

Funny thing is service guy indicated others coming in for same thing with low miles and Kia denying warranty claims. He may be wrong but he was saying Kia used Brembo calipers but their own design of rotor and that it seems to be over heating rotor. His recommendation was to get aftermarket pads and rotors. ...Nothing like Kia Quality. Yeah throw away OEM pads and rotors and use aftermarket. Argh.

Also a warning. Dont ever tell them you Autocross. Apparently one of the claims was rejected because guy admitted to autocrossing the car. OMG thats lame. Brakes dont even get hot in AX. Track day yes but slow speed 1 minute autocross driving voiding warranty? Lame lame lame.

All this talk about bedding pads is pure BS. I have raced cars for decades and know how to bed pads. There is something fundamentally wrong with this rotor and pad setup on the Brembo equipped cars. Service guy pretty much admitted it and has seen several examples of this issue with low mile GT cars.

I have owned 27 cars in past 40 years put way more miles on most of them and never had rotor issue like this one. Its a first for me! Hell my last Porsche had 50,000 miles on original brakes and I drove last 4 years as a race car on oem brakes with no warpy. 135 to 40 mph braking on track over and over. Never an out of round rotor.

My daily commute is 80 miles of highway and rural roads so very little braking. So this one has pretty much done in Stinger for me. Im looking at trading in for Niro Hybrid. At least with Niro I wont have any expectations of it being much more than typical Kia and I will get some satisfaction from MPG and split time between Niro and my new 911.

Dont get me wrong. I think Kia did brilliant job with this car but you dont treat new upscale market segment like this. They dont get entry level luxuary thing. Had to laugh as I was driving my smelly and slow Hyundai Elantra loaner. ....This aint a Porsche , BMW or Audi dealer for sure. Hell I go to Porsche dealer for any service warranty or not and they put me in a nice Macan or Cayenne . Heck my Porsche had small defect in leather dashboard in a 4 year old used CPO car and they replaced entire dash under warranty! Kia the brakes fail in low miles and its up to me to fix it. So much for that "awesome" 10 year warranty.

 

[CaliSting]

What was the reason for the denial? I had mine reseurfaced but not replaced, however the pads were replaced under warranty. I called kia corporate as well.

Didnt even ask as Im disgusted with Kia. I shouldnt have to ask. They know this is a problem with these cars and I suspect plan is to see how many people just pay for it.

 

[CaliSting]

Corners were cut with this car. Pads are one area. Use them up fast and upgrade them when its time. Yeah it sucks that they suckered you in with the Brembo marketing, but with a consumable like this, I dont see it as a huge deal.

Im the last guy who thinks "brembo" logo means anything and certainly wasnt selling point for me on the car. Brembo street stuff is so so. I have used their race calipers and rotors and they are some of best around. Not a huge deal but I tend to like to stay OEM with my commute cars. Heck OEM brembo brakes on my Nissan 350Z were awesome on the street for years over 50K on them and worked like new with same pads off showroom floor. Nothing like the Stinger.

 

[CaliSting]

Brakes are a compromise like everything else. Softer pads shed dust and might grip a bit better. Hard pads create more squeels, need more pedal pressure. This is a passenger car. The brakes are Brembo, not Kia.

FWIW, I sold my G8GT with 200,000 miles and factory pads and rotors. My GTO has PBR brakes at 98,000 and factory pads and rotors. Not bragging, just stating the facts.

Yep I have similar experience. My 2015 dodge durango racked up 85K miles on same commute as Stinger. Original Pads and rotors like new. Those were not Brembos but cheap ass Dodge OEM brakes. Dodge 1 Kia 0

 

[DaJackson]

Whats the point of this thread again?

 

[CaliSting]

I'm sensing a lack of diplomacy may have intervened on this issue for you .............thanks for being here , good bye .

Not really was quite nice to everyone involved. Service guy and me are texting about it and he agrees with me. ...And I’m not gone yet!

 

[Kamauxx]

Whats the point of this thread again?

He doesn't like Stingers. He loves Porsche and Dodge. And he wants to make sure we all know about it...again!

Just like the rest of his other threads. Same shit different toilet.

 

[westcoastGT]

Not really was quite nice to everyone involved. Service guy and me are texting about it and he agrees with me. ...And I’m not gone yet!

..............well Kia is buying me a new $7000 sunroof .......................I dunno . I had 12 yr relationship with BMW ( all higher end models, most V8s ) after a $30,000 part replacement they tried to charge me for windshield wipers .............there isnt a perfect car maker / dealer network

 

[DaJackson]

Sorry, this thread isn't really going to go anywhere.

OP call the VIP line, if you did then there's not much you can do.