jb4 bt won't connect

[Gargamel]

I have hooked the 2 cables up, one in the front, one in the back of engine, car starts and no errors.
But the jb4 app fails at handshake

 

[Gargamel]

It finds the device and checks pin, but won't connect.
I have put my phone directly near the by antenna.
I got the one that don't require the extra power cable, only the dsub9 connection.
If I move the car, it sense I have moved and wants to clear previous devices and start over.. but don't help anything I've tried.

 

[Terry@BMS]

If it's a v3.7 JB4 mobile adapter make sure you're using the latest BETA app for it.

Rev 3.7 Connect Kit App Compatibility Updates - JB4tech.com - International Turbo Tuning Discussion

Rev 3.7 Connect Kit App Compatibility Updates JB4 Mobile

www.n54tech.com

 

[Gargamel]

If it's a v3.7 JB4 mobile adapter make sure you're using the latest BETA app for it.

Rev 3.7 Connect Kit App Compatibility Updates - JB4tech.com - International Turbo Tuning Discussion

Rev 3.7 Connect Kit App Compatibility Updates JB4 Mobile

www.n54tech.com

Hi.
I got the beta app yesterday night (my time) from the mail, it connected instantly and updated the firmware without any problems, from the drivers position.

 

[Hevy.srt]

Hello, recently purchased the jb4 with bluetooth kit. When it comes to link device i get an error no device to link even tho it already made some sort of connection. I purchased it new. Any insight @Terry@BMS

 

[G-607842]

I bought this jb4 off someone second hand and now it says it locked .it dosnt show anybody’s thing in there but it won’t let me connect. It just says kit not owned and to contact them