Stinger Girl
Active Member
I've been to this dealership twice. Last Fall 2018 and met with sales manager Donte. Shoot from the hip guy which is always appreciated. But what impressed me most is he went out of his way to figure out how to reduce my cost to the max utilizing Kia incentives and dealer discounts. HE was the one that brought up the lease/buyout option, not me. In the end I decided to wait for the 2019.
Then a few weeks ago when I purchased a 2019, again ultimately with Donte. Over all good experience but I did not appreciate the salesman's actions. I had an appointment and even had a reminder email. I had already done my research, I knew the number I was going to pay, and didn't even really need to drive the car but I did anyway. Then he left me sit for 3 freaking hours, wouldn't give me a final number, didn't tell me about the stupid $299 PP, totally jacked around. This really pissed me off - in the end I ended up there for 4 hours for what should have taken 45 minutes.
Finally found Donte and told him this is what I'm willing to pay and this is what I want (no PP fee and free remote start added). Bam, done in 5 minutes. Donte comes through again.
I experienced the service department when they installed the remote start. On time, fast work. Service manager made it a point to come out and meet me. Stand up guy. While talking to him I noticed the paint was scraped on the passenger side door rail - you could see it with the door shut. I would have seen this when I purchased the car and that door had not been opened over the week I owned it. He said they should not have been in that side of the car, not sure if they did it or not but they are going to fix it anyway - they want satisfied customers and he recognizes they need to up their game now that they are competing with BMW, Audi, etc. Ok good.
They also told me if there is any issue at all with the dealership to contact Cody who is a Sweeney family member and is in and out of this dealership frequently and he'll make it right. Good to know.
Over all good experience, just deal with Donte directly. I found out the salesman benefits financially from waiting to pay off the car for 90 days. I payed it off online yesterday, time is money and I'm not paying him to waste mine.
Then a few weeks ago when I purchased a 2019, again ultimately with Donte. Over all good experience but I did not appreciate the salesman's actions. I had an appointment and even had a reminder email. I had already done my research, I knew the number I was going to pay, and didn't even really need to drive the car but I did anyway. Then he left me sit for 3 freaking hours, wouldn't give me a final number, didn't tell me about the stupid $299 PP, totally jacked around. This really pissed me off - in the end I ended up there for 4 hours for what should have taken 45 minutes.
Finally found Donte and told him this is what I'm willing to pay and this is what I want (no PP fee and free remote start added). Bam, done in 5 minutes. Donte comes through again.
I experienced the service department when they installed the remote start. On time, fast work. Service manager made it a point to come out and meet me. Stand up guy. While talking to him I noticed the paint was scraped on the passenger side door rail - you could see it with the door shut. I would have seen this when I purchased the car and that door had not been opened over the week I owned it. He said they should not have been in that side of the car, not sure if they did it or not but they are going to fix it anyway - they want satisfied customers and he recognizes they need to up their game now that they are competing with BMW, Audi, etc. Ok good.
They also told me if there is any issue at all with the dealership to contact Cody who is a Sweeney family member and is in and out of this dealership frequently and he'll make it right. Good to know.
Over all good experience, just deal with Donte directly. I found out the salesman benefits financially from waiting to pay off the car for 90 days. I payed it off online yesterday, time is money and I'm not paying him to waste mine.