jake klein
New Member
- Joined
- Sep 16, 2019
- Messages
- 1
- Reaction score
- 5
- Points
- 3
I have a 2019 GT2 with the same brake issues and vibration as all the other poor souls out there. Kia was seriously "out to lunch" when they decided to build a high performance sports car and put crap brake pads on with a premium BREMBO set up. Total weakness! I just went round and round with my Kia dealer about this issue for my 6000 mile service. My car already had 500 General Manager miles on it when I bought it off the showroom floor. Unfortunately, it already had a vibrating steering wheel with gentle braking before the purchase.
Just got my car back from service and this is what the report said after I requested warranty brake replacement. "Tech and agent have agreed that the condition of the tires (flat spotting on the balancer and sidewall wear and feathering consistent with high speed cornering) that NO warranty repairs should be performed at this time. Tech will release the vehicle and agent will close. So, because of his driving habits we are not going to do anything".
Needless to say I was furious! This car is not a daily driver and sits in garage about 4/7 days per week. Bought in July 2019 and just turned 6000 miles in May 2020! No race tracks, no high speed cornering (other than the GM that drove it first). No bad driving - I am 52, not 18 years old! I am a trained DIY mechanic and take far better care of my cars that 99% of the population. I felt abused and humiliated.
You too, my friends, will be met with this ignorance and inability to problem solve when you go the KIA dealer for brake repairs as well. This type of behavior by KIA is unacceptable, especially when they are already are privy to what the problem is. Pissing off customers and accusing them of being bad drivers is far from the legal and ethical solution. Man up KIA and take responsibility for the engineering screw up!
I contacted the owner of my dealership with a stern criticism of my treatment ad lack of service knowledge. I received no print out of worn tires or print out of anything except, "BAD DRIVER", and go home! I am going back this week for new brakes as KIA agreed to replace them once their ignorance and maltreatment was made visible to others involved. It took a call from the owner to change KIA Corporate's decision. It was the right decision though, to make it right with the customer.
I will also purchase aftermarket pads if the dealer does not have the better European spec pads for a better replacement fix. I found the discussion about the vibration problem to be very informative and helpful to all STINGER owners. Keep up the good work KIA FORUM Boys!
JAKE K
Just got my car back from service and this is what the report said after I requested warranty brake replacement. "Tech and agent have agreed that the condition of the tires (flat spotting on the balancer and sidewall wear and feathering consistent with high speed cornering) that NO warranty repairs should be performed at this time. Tech will release the vehicle and agent will close. So, because of his driving habits we are not going to do anything".
Needless to say I was furious! This car is not a daily driver and sits in garage about 4/7 days per week. Bought in July 2019 and just turned 6000 miles in May 2020! No race tracks, no high speed cornering (other than the GM that drove it first). No bad driving - I am 52, not 18 years old! I am a trained DIY mechanic and take far better care of my cars that 99% of the population. I felt abused and humiliated.
You too, my friends, will be met with this ignorance and inability to problem solve when you go the KIA dealer for brake repairs as well. This type of behavior by KIA is unacceptable, especially when they are already are privy to what the problem is. Pissing off customers and accusing them of being bad drivers is far from the legal and ethical solution. Man up KIA and take responsibility for the engineering screw up!
I contacted the owner of my dealership with a stern criticism of my treatment ad lack of service knowledge. I received no print out of worn tires or print out of anything except, "BAD DRIVER", and go home! I am going back this week for new brakes as KIA agreed to replace them once their ignorance and maltreatment was made visible to others involved. It took a call from the owner to change KIA Corporate's decision. It was the right decision though, to make it right with the customer.
I will also purchase aftermarket pads if the dealer does not have the better European spec pads for a better replacement fix. I found the discussion about the vibration problem to be very informative and helpful to all STINGER owners. Keep up the good work KIA FORUM Boys!
JAKE K