Bad ImportShark

[x4nd3r05]

Since the other thread has been locked. I am starting a new one on my experience with ImportShark. I didn't see the previous thread to avoid ImportShark before placing my order but I wish I would have. I never received the order and had to file a claim with my credit card since he stopped responding. He even gave me grief about asking why the tracking information was not updated and showed pre-shipment after 3 days and said it was OBVIOUS that is shipped. Poor customer service. I am uploading the email chain I had with ImportShark after placing the order:

The newest email is on the top, so start read the email chain from bottom.

________________________________________________

From: alex
Sent: Saturday, 3/9/2019 7:34 AM
To: Importshark Sales
Subject: Re: Order Process​

Suprise suprise. It's the end of the week and guess what, the package never arrived. So OBVIOUSLY it didn't ship. Please issue the refund or I will submit a dispute by tomorrow.

Alex

________________________________________________
From: alex
Sent: Friday, March 1, 2019 11:37:03 AM
To: Importshark Sales
Subject: Re: Order Process

It's not obvious because the tracking number is not showing that. Even if you paid for the label, you can always get a refund from USPS if the item isn't shipped. It's only obvious to you if you packaged and shipped the item out yourself which isn't certain from my perspective.


________________________________________________
From: Importshark Sales <sales@importshark.com>
Sent: Friday, March 1, 2019 11:27:47 AM
To: alex
Subject: Re: Order Process


OBVIOUSLY we shipped the item. It's not like we're going to pay for a shipping label if the item isn't going out. We're dealing with the post office here. They probably just didn't scan it properly or something. You will have to wait for delivery. It should be there mid next week or end of the week at the very latest.

________________________________________________
From: alex
Sent: Friday, March 1, 2019 1:21 PM
To: Importshark Sales
Subject: Re: Order Process

If it's not shipped by today, please cancel the order. The item is listed as pre-shipped so the label was created but not actually shipped since Monday.

Thanks,

Alex

________________________________________________
From: alex
Sent: Wednesday, February 27, 2019 11:03:23 AM
To: Importshark Sales
Subject: Re: Order Process


The tracking number provided still shows as pre-shipment. So the label was created but not actually shipped since Monday.

Alex

________________________________________________
From: alex
Sent: Monday, February 25, 2019 8:54:16 PM
To: Importshark Sales
Subject: Re: Order Process


Ok that's fine. Thanks

________________________________________________
From: Importshark Sales <sales@importshark.com>
Sent: Monday, February 25, 2019 8:23:55 PM
To: alexander hang
Subject: Re: Order Process


Oh this item looks to have been packaged up over the weekend and was out the door early today. No need for concern over the timeline.

________________________________________________
On Fri, Feb 22, 2019 at 6:22 PM alex wrote:

Can we go ahead and cancel the order? I decided to go another route.

Thanks,

Alex

________________________________________________
From: Importshark Sales <sales@importshark.com>
Sent: Wednesday, February 20, 2019 12:28:10 PM
To: alex
Subject: Re: Order Process


Likely about 2 weeks.

________________________________________________
On Wed, Feb 20, 2019 at 1:40 PM alex wrote:

When will you anticipate this order shipping out? Do you have the item in stock or will you have to make it?

Thanks,

Alex

________________________________________________
From: ImportShark <importsharkinfo@gmail.com>
Sent: Monday, February 18, 2019 8:44:43 PM
To: Alex
Subject: Order Process


importshark.com
------------------------------------------------------
Order Number: 215827280
Detailed Invoice: importshark.com
Date Ordered: Monday 18 February, 2019

Products
------------------------------------------------------
1 x Customized KDM Stinger Lettering (CUS-STG-SLET) = $85.00
Shipping Destination USA
Color Universal Glossy Black
------------------------------------------------------
Sub-Total: $85.00
Zone Rates (Shipping to US : 1 lb(s)): $3.00
Total: $88.00

 

[Stinger GT SS]

What a grubby way to run a business .....”shark” in his business name says it all.

 

[Never thought]

Yeah. He doesn’t even really come on here anymore because of the bad reviews. Just google his business...

 

[MerlintheMad]

Again? I read the previous fracas.

Yeah. He doesn’t even really come on here anymore because of the bad reviews. Just google his business...

3.3TT - {{ ImportShark }} NGM Intake - vid inside​

 

[Stinger GT SS]

Someone asked the other week on the Kia Stinger Owners Club Australia/NZ on Facebook about buying from ImportShark, attached is what I had to said about him & the last post is ImportShark response to me.

My response to that was “You just validated what I had previously stated”.
Oh well people make choices & as he states we are all big boys.

 

[leecm]

Since the other thread has been locked. I am starting a new one on my experience with ImportShark. I didn't see the previous thread to avoid ImportShark before placing my order but I wish I would have. I never received the order and had to file a claim with my credit card since he stopped responding. He even gave me grief about asking why the tracking information was not updated and showed pre-shipment after 3 days and said it was OBVIOUS that is shipped. Poor customer service. I am uploading the email chain I had with ImportShark after placing the order:

The newest email is on the top, so start read the email chain from bottom.
...

What was the other route you were going to go? I ordered the glossy black Stinger lettering from Importshark on Mar 25 and it is still in pending. I may have to cancel the order but I would still like to get a glossy black stinger badge. Were you going to have it painted or do it yourself?

 

[x4nd3r05]

I went badgeless. Had the holes covered and painted instead

 

[Flameangel]

What was the other route you were going to go? I ordered the glossy black Stinger lettering from Importshark on Mar 25 and it is still in pending. I may have to cancel the order but I would still like to get a glossy black stinger badge. Were you going to have it painted or do it yourself?

Got mine sent from Korea from a buyer on Ebay named " Fine day shop " he has good reviews and the emblem arrived well packed. It is a glossy black colour, it is the same size etc as the OE chrome one but you can tell the quality is a bit cheaper. Ok for $20 though.

 

[x4nd3r05]

Or just buy chrome and paint it yourself. It's the DIY forum here

 

[leecm]

Or just buy chrome and paint it yourself. It's the DIY forum here

Can you link the post/thread? Thx!

 

[David Truax]

Placed an order on 9/30..... status STILL says pending and no one will respond to my emails..... guess I should have done my research beforehand.

 

[cncBilly]

Placed an order on 9/30..... status STILL says pending and no one will respond to my emails..... guess I should have done my research beforehand.

I know this won't help you but. I ordered from them once saw the negative posts freaked out then a few days later got no info from the tracking #. Then got attitude from him in an email when I inquired. But then a day or so later got a new tracking# then saw my order a few days after that. So in the end he was faster than K8 but with the same attitude. So chances are there is a back order on whatever you order. He has no class and doesn't know how to deal with inquiries. But in the end he will get you your stuff. In the very end dealing with them is definitely not worth the head ache. Sorry for your frustration.

 

[leecm]

In my experience the guy responding to emails at importshark definitrly isn't very polite, but I did end up getting what I ordered.