Haggling on a Stinger

Karl Lloyd

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How much leeway to dealers typically have in Canada? I'm in QC, and I went to one of the showrooms near me to check the Stinger out. The price I was quoted is EXACTLY the one on the website, but I am used to haggling on big purchases- how much do you reckon we can push it? Is it worth checking out several dealers (I am slap in the middle of 3 of them)? What kind of grabs/reductions should be available? I was hoping for free winter tires, or a big price drop or something. As a relatively recent immigrant I'm a bit unsure as to how things work here...

I'm looking at the GT Ltd, paying either cash or leasing (Are they flexible on lease terms?).

Any advice much appreciated!
 
somebody here said it best. or maybe it was me because i've done this before too. :p just send an email to all three dealers using the same message. cc all three dealers or multiple sales people and ask who's going to give you the best reason for walking in the door. that's it. the rest will happen by itself. usually anyway.
 
I was able to get a dealer to verbally commit to $680 per month on a 36 mo/12k lease with zero down. Didn't take too much effort. Dealer is Kia Bellingham in Washington. This is for the GT2 AWD in Blue with black interior. I was just curious what I could get over the phone as I am cross shopping this and the Audi S5. I am getting the S5 now but wanted to pass along the deal...If it is actually a deal.
 
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The dealer I've been dealing with (heh) in ON has been pretty adamant in Kia Canada not negotiating on rates, so what's on the website is what they're offering -- so same rates and no discounts. They've also stayed at MSRP price and waived the admin fee, and threw in some accessories.
 
Well on the bright side I think the the Canadian models aren't as "stripped" as the US models :)
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I was able to get a dealer to verbally commit to $680 per month on a 36 mo/12k lease with zero down. Didn't take too much effort. Dealer is Kia Bellingham in Washington. This is for the GT2 AWD in Blue with black interior. I was just curious what I could get over the phone as I am cross shopping this and the Audi S5. I am getting the S5 now but wanted to pass along the deal...If it is actually a deal.
This is in the US? I thought blue GT2s in the US only came with the light Grey interior.
 
This is in the US? I thought blue GT2s in the US only came with the light Grey interior.

Oops, you are correct Jayce. It was for the blue with grey interior.
 
Right now there aren't many of these on lots, so for the most part dealers are going to hold firm. They want to cash in on that first wave of gotta have it now early adopters.

Those that can be patient on any number of things - price, color options, 'missing' features - are going to be rewarded. Only question is how long one is willing to wait.
 
Right now there aren't many of these on lots, so for the most part dealers are going to hold firm. They want to cash in on that first wave of gotta have it now early adopters.

Those that can be patient on any number of things - price, color options, 'missing' features - are going to be rewarded. Only question is how long one is willing to wait.
Welcome aboard, @BlkNGld! Thank you for signing up. I agree - these dealers know they're going to sell a few for high prices. Once those sales slow down - or if they don't ever start - they'll bring their prices down. Right now it's all about who wants to be "first" - and for that, there's a price. Will they lose some customers entirely as they buy other cars? Sure. They know.
 
I've been shopping around for one and they have been very firm with their price. But as one person said it, they need us more than we need them. We have options.
 
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From interior to exterior to high performance - everything you need for your Stinger awaits you...
Good luck getting a Canadian dealer to discount in the near term , these cars are underpriced by 10 K and are still less than 20K of a similarly optioned German benchmark , you'll understand it better when its in your driveway !!;)
 
Been in one , test drove one already.. and even though i do like Kia since the optima ( have owned 4 already ) the stinger might be great.. but for the price they did go cheap on some of the door materials and the back of the seats.. the plastic behind the drivers seat ads such a cheapness to an otherwise good materials .. the door i can already image will scuff very easily like the optimas
 
Welcome aboard, @BlkNGld! Thank you for signing up. I agree - these dealers know they're going to sell a few for high prices. Once those sales slow down - or if they don't ever start - they'll bring their prices down. Right now it's all about who wants to be "first" - and for that, there's a price. Will they lose some customers entirely as they buy other cars? Sure. They know.
Agreed, but at the same time there is something to be said for getting the first sale at the dealership. I feel like they are still unsure how they will sell and want to at least get that first one out the door.
 
I was able to get tinted windows and $800 towards the purchase of my own all-season tires. Happy with this deal.
 
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Been in one , test drove one already.. and even though i do like Kia since the optima ( have owned 4 already ) the stinger might be great.. but for the price they did go cheap on some of the door materials and the back of the seats.. the plastic behind the drivers seat ads such a cheapness to an otherwise good materials .. the door i can already image will scuff very easily like the optimas

Welcome aboard, @ldbs101! And thank you for signing up. A little Armor All can take care of those scuffs on the doors. As for the plastic behind the driver's seat - I guess it could be of higher quality. Kia isn't exactly Lexus just yet. :p But they're putting up a pretty good fight...

Agreed, but at the same time there is something to be said for getting the first sale at the dealership. I feel like they are still unsure how they will sell and want to at least get that first one out the door.

Yeah, the whole process will smooth out. Unfortunately, there's a learning curve when dealing with higher-end products and customers. Have the sales people had training? Some yes. Some no. But when all is said and done it's real world experience that is the best training - and that's what they're getting right now...
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I guess the early adopters are kind of the "low hanging fruit," the easiest customers from whom to get MSRP. There are people who will choose to get it now at any price and I don't fault them for it. But they're fewer in number than people who will buy later if the deal improves.

As initial demand settles down, Kia is going to confront brand snobbery working against them. I remember when Japanese cars transitioned from great values to great cars. It took a while for the perceptions of the average car buyer to change. They continued to believe what they'd always believed, despite growing evidence to the contrary. And that was when the competition (US cars) were really pretty terrible with respect to reliability. European cars were scarce, parts were hard to come by, and most were very expensive (the VW bug being the notable exception). So, the Japanese faced much less of a head wind establishing themselves as cars you'd actually prefer to own than Kia will among those who haven't had hands-on experience with one. Really, the only serious competition for the Japanese makers was VW in the beginning. US cars were of a completely different variety.

So, along comes Kia, a brand that has worked its way up the quality ladder in a way that is very impressive if you've been paying attention but a lot of people haven't been. And some of those who have, still view the brand as the source of great little cars in the budget category (even though there have been higher-priced and high-quality models available for a while). But breaking into the ranks of established luxury brands is going to be tough, even more so for Kia than their Genesis stable mates. It's a pretty big leap for Kia. I think once the low hanging fruit have laid down their money, Kia will have to offer more attractive deals, either through lower prices, more bells and whistles, or both. Their strategy may be to wait until the second model year of the Stinger and equip it then with a lot more goodies. But in the meantime, a lot of potential customers may have found something else that appeals to them. It's a tough world out there, with lots of competing options to choose from.

With most premium brands I've dealt with, not only are add-ons not the norm, there isn't even much of a need to haggle. I typically contact multiple dealerships via email. If I prefer a dealership that isn't giving me the best offer, I show then that offer and ask if they can meet or better it. My brother was in the business, selling Mercedes, for years. He reinforced something I already knew, that it can be counter-productive to try badgering a dealer into lowering the price until blood starts oozing from their eyeballs. With premium dealerships, I've had sales people give me an honest appraisal of what they could sell a car for. Having done my homework, I typically find that what they come up with is pretty close to what I should be expecting. Sometimes, they'll throw in a little something extra. But the whole process is a far cry from what used to happen, where they wouldn't ever quote a price below MSRP and kept insisting that the customer tell them what he or she was willing to pay. The Internet has changed that a lot, as we all have better information now.

So, a little bit of back-and-forth may still happen and may get the buyer a little something extra. But the haggling sessions of old really shouldn't happen anymore and when I find a dealer going into that mode, I generally leave the dealership. We each have our own comfort levels for these sorts of things and I value my time too much to spend it haggling when I can get straight answers from someone else. If Kia insists on playing the haggling game or on pumping up prices through add-ons, they simply will be undercutting their attempts to be seen as a premium brand. The customer experience is a big part of what is expected in that market segment. Undermining the experience is really shooting themselves in the foot. I think better dealerships will recognize that. If they can't sell below MSRP because they're confident that they will sell at that price in short order, they'll at least explain that courteously and will refrain from tacking on any added costs. If they don't, not only will customers walk away from that deal, but they may never return in the future. Dealerships can't afford for that to happen for very long.
 
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I think any Economics professors can use the Stinger launch as a good study case for Supply and Demand. There are many people willing to line up at Best Buy or the Apple Stores every time when a new version of i-phone becomes available. Those who can wait, will reap the benefit of some discount at Christmas time or Black Fridays.

One has to ask himself/herself: "How badly do I want the Stinger at this moment?"

For me, my previous lease was ending and Kia happened to launch the Stinger at the right time, coinciding with my lease end (very close, with only a few days to spare). I knew from the beginning that this is the right car for me. I also knew that pre-ordering means giving up negotiation leverage. Was I happy paying full price for the Stinger? You bet!!! Here are my reasons:

1) Canadian pricing is a lot more aggressive compared to what our U.S. counterparts have to pay. I consider that a discount already, although it would have been nice if Kia Canada rewards the early adopters with a little incentive - we are your advocates.
2) Even though our pricing is more aggressive and attractive, I don't see or hear any dealer putting an additional mark-up to the MSRP. That's just gouging and un-ethical.
3) I was lucky that I found @TheRealPinky. He's not a typical dealer sales person, but a true car enthusiast. He kept me informed of the pre-order progress throughout the whole process, and the transaction was painless. I had to reward him for the professionalism and good work (I could have taken advantage of his mistake on the final sales bill, but that would have broken the trust and rapport, and ruined the long term relationship with the dealer, let alone being un-ethical).
4) Timing is not on my side. What could I do to bridge the gap when my lease is up?

I hope this gives @Karl Lloyd, and others, another perspective of Stinger negotiation (or the lack of).
 
Chris, that makes total sense. Your situation sounds like your making the decision to pre-order was the right move and your experience with the dealer was positive. According to the Dealer Experience thread, not everyone has had as positive an interaction with dealers and that's what I'm concerned may hold back sales after an initial surge. I hope more people have an experience similar to yours that they find gratifying.
 
I guess the early adopters are kind of the "low hanging fruit," the easiest customers from whom to get MSRP. There are people who will choose to get it now at any price and I don't fault them for it. But they're fewer in number than people who will buy later if the deal improves.

As initial demand settles down, Kia is going to confront brand snobbery working against them. I remember when Japanese cars transitioned from great values to great cars. It took a while for the perceptions of the average car buyer to change. They continued to believe what they'd always believed, despite growing evidence to the contrary. And that was when the competition (US cars) were really pretty terrible with respect to reliability. European cars were scarce, parts were hard to come by, and most were very expensive (the VW bug being the notable exception). So, the Japanese faced much less of a head wind establishing themselves as cars you'd actually prefer to own than Kia will among those who haven't had hands-on experience with one. Really, the only serious competition for the Japanese makers was VW in the beginning. US cars were of a completely different variety.

So, along comes Kia, a brand that has worked its way up the quality ladder in a way that is very impressive if you've been paying attention but a lot of people haven't been. And some of those who have, still view the brand as the source of great little cars in the budget category (even though there have been higher-priced and high-quality models available for a while). But breaking into the ranks of established luxury brands is going to be tough, even more so for Kia than their Genesis stable mates. It's a pretty big leap for Kia. I think once the low hanging fruit have laid down their money, Kia will have to offer more attractive deals, either through lower prices, more bells and whistles, or both. Their strategy may be to wait until the second model year of the Stinger and equip it then with a lot more goodies. But in the meantime, a lot of potential customers may have found something else that appeals to them. It's a tough world out there, with lots of competing options to choose from.

With most premium brands I've dealt with, not only are add-ons not the norm, there isn't even much of a need to haggle. I typically contact multiple dealerships via email. If I prefer a dealership that isn't giving me the best offer, I show then that offer and ask if they can meet or better it. My brother was in the business, selling Mercedes, for years. He reinforced something I already knew, that it can be counter-productive to try badgering a dealer into lowering the price until blood starts oozing from their eyeballs. With premium dealerships, I've had sales people give me an honest appraisal of what they could sell a car for. Having done my homework, I typically find that what they come up with is pretty close to what I should be expecting. Sometimes, they'll throw in a little something extra. But the whole process is a far cry from what used to happen, where they wouldn't ever quote a price below MSRP and kept insisting that the customer tell them what he or she was willing to pay. The Internet has changed that a lot, as we all have better information now.

So, a little bit of back-and-forth may still happen and may get the buyer a little something extra. But the haggling sessions of old really shouldn't happen anymore and when I find a dealer going into that mode, I generally leave the dealership. We each have our own comfort levels for these sorts of things and I value my time too much to spend it haggling when I can get straight answers from someone else. If Kia insists on playing the haggling game or on pumping up prices through add-ons, they simply will be undercutting their attempts to be seen as a premium brand. The customer experience is a big part of what is expected in that market segment. Undermining the experience is really shooting themselves in the foot. I think better dealerships will recognize that. If they can't sell below MSRP because they're confident that they will sell at that price in short order, they'll at least explain that courteously and will refrain from tacking on any added costs. If they don't, not only will customers walk away from that deal, but they may never return in the future. Dealerships can't afford for that to happen for very long.
Yes, the early adopters are that low-hanging fruit. Nothing wrong with that. And, yes - Kia will have a much harder time selling to people who don't absolutely need or want the car. Normal... In regards to brand perception - Kia might not be in all that bad a position. They're winning JD Power Initial Quality awards and have Hyundai paving the way for South Korean brands... Then you have Samsung. People are becoming more and more comfortable with cars coming out of Asia. We even have Cadillacs and Buicks driving around - built in China...

There are definitely challenges but they may not be as difficult to overcome as you think. Especially when people learn that the Genesis G80 and G90 --- is a "Hyundai" (more or less)...
 
Yes Kia has been pretty adamant on not negotiating on price, we had a customer who wanted discount, and head office said give them 1 free oil change. They are sticking to their guns. Also expect price to increase by thousands come 2019. (Canadian)
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
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