Discussion of Stinger paint quality (Was - Paint Chip Issue)

Paint Chip Poll - Have you experienced unwarranted paint chipping with your Stinger

  • Yes - Yellow

    Votes: 37 7.9%
  • Yes - Blue

    Votes: 57 12.2%
  • Yes - Deep Chroma Blue

    Votes: 6 1.3%
  • Yes - Silky Silver

    Votes: 13 2.8%
  • Yes - Ceramic Silver

    Votes: 40 8.6%
  • Yes - Black

    Votes: 70 15.0%
  • Yes - Panthera Metal

    Votes: 18 3.9%
  • Yes - White

    Votes: 28 6.0%
  • Yes - Red

    Votes: 49 10.5%
  • No - Without permanent protective coating

    Votes: 113 24.2%
  • No - With permanent protective coating

    Votes: 36 7.7%

  • Total voters
    467
Hi,

I've been a long time lurker on this thread (Since July 2018). I bought and received a Black 2018 Kia Stinger GT Limited in Toronto, Canada in June. Within the first week of taking the delivery, my car received its first few paint chips on the rear side door and front of the vehicle (on top of having a consistent rattle issue on my sunroof). I submitted a case for the issue and was told to bring in my Stinger to the dealership. Upon bringing it in, it was inspected by a Kia inspector from the head office and I was told I would later be contacted in regards to it. Fast forward to the present and I never was contacted by Kia about it. I kept my mouth shut about the issue because it was initially only a few chips at the time. I gave Kia the benefit of the doubt and attributed the chips to rocks or other debris. Turns out that isn't the case, after washing my car on Saturday. I noticed a ridiculous amount of chips on the paint ranging from small to large chips. To top it all off, there appeared to bubbling under the paint on the front of the car. I called Kia yesterday and was told to bring it in for an inspection on Wednesday to see if it qualifies for a warranty claim.

The whole situation is very frustrating considering how much patience I've shown. I'm just worried that nothing will be done or they may chalk it up to just respraying one part of the of the vehicle. All things considered, I'm just not okay with the idea of my car being taken apart and resprayed whether it's a single piece or the whole car. The Stinger cost a lot of money and no one expects to have these kind of issues with a new car. I'm really hoping for a buy back option to be available to me, but based on what I'm seeing in this forum, it's not looking very likely.

This whole situation is very disappointing..
Sorry to hear this. It seems like all Stingers at least up until your build date (early 2018) have peeling paint of some sort whether it be under the headlights, the hatch, the side skirts, or the front end. I would press Kia hard. Remember you are in Canada where consumer protection laws are nonexistent. Good luck.
 
He went to a dealership a few months ago and said that half of the cars had peeling underneath the headlights. He then proclaimed that the issue was a non issue and was being overblown. I would be more diligent before citing him as credible.
And a subsequent visit showed NO headlight flaking. I did not say "non issue", I said: "There is no evidence of failing paint on these cars (with the possible exception of number six). Remarkably, the four month old Sunset Yellow still looks like it came off the showroom floor. Half the cars have zero issues of any kind with the paint. And the other half shows only a single point of damage on six out of the eight cars; the other two showing only two points of damage; all such imperfections (with the exception of number six) being extremely minor and explainable as damage and not paint failure."
Discussion of Stinger paint quality (Was - Paint Chip Issue)
 
Sorry to hear this. It seems like all Stingers at least up until your build date (early 2018) have peeling paint of some sort whether it be under the headlights, the hatch, the side skirts, or the front end. I would press Kia hard. Remember you are in Canada where consumer protection laws are nonexistent. Good luck.
"Peeling", no. Damage, yes. The forward hatch edge and rear hood edge chips are damage, not failing (much less peeling) paint. And clearly your powers of observation are leading you to see things that are not there: "ALL Stingers?" Why the resort to hyperbole? What is the sense or point in that? It's not even remotely half(discounting the driver's side headlight assembly chip, which appears to have been largely if not entirely rectified in subsequent builds); if it were, we'd be hearing about it every day all day.
 
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"Peeling", no. Damage, yes. The forward hatch edge and rear hood edge chips are damage, not failing (much less peeling) paint. And clearly your powers of observation are leading you to see things that are not there: "ALL Stingers?" Why the resort to hyperbole? What is the sense or point in that? It's not even remotely half(discounting the driver's side headlight assembly chip, which appears to have been largely if not entirely rectified in subsequent builds); if it were, we'd be hearing about it every day all day.
We do hear about it every day by both older owners and newer owners. This thread is consistently the most active on the entire forum.
 
It has been brought up before—if you compare the number of votes of paint issues (and even quadruple it) to the number of Stingers sold, it is clear that the paint issue is not rampant. That’s my opinion on the matter.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
Greetings all. I want to share my experience with the paint chipping issue. My MicroBlue GT2 AWD has a build date of 12/17, bought it Nov 13 for $40,900.00 with 109 miles on it. I have close to 5,000 miles on it after almost 5 weeks of ownership. These are 70% interstate miles - I drive quite a bit for work. So far I have 10!!! chips on the hood, one legit one from a rock that bounced off the hood and into the windshield and left a chip in it.

No chips on on the bumper and a few very tiny ones on the intercooler dark chrome trim piece. I certainly expect chips to happen but my 2015 Ford Fiesta ST with 150,000 of the same type of miles on it has 2 chips on the hood and our Audi A4 with 85K on it has maybe 3 or 4. I don't follow close btw...always try to keep a good distance from traffic ahead.

The chips look exactly like some of the pics in this post. Grey primer is exposed with very clean edges. I bet you could take a needle and start peeling that paint like an eggshell.
I have my first service appointment on 12/27 and will stand my ground with Kia. I would like the hood stripped/sanded down to the primer, keyed properly and repainted.

Otherwise it's a great car for an early build of a fist model year, especially at the price I paid, but that paint issue is something I won't let go. My head unit fades to the rear and the brake pads are too soft but that's for another thread and something I can deal with.

I'll let you know how that appointment at Battleground Kia in Greensboro goes. The purchase there was a no hassle experience...walked in after an initial phone call to see if they had any blue ones with light grey interior, in stock they did, I made a 43,900 offer, got an extra 3k off because we own an Audi and took her home a couple of hours later. I've been smiling since and I hope this smile doesn't turn into a frown. We'll see...

Cheers!
 
We do hear about it every day by both older owners and newer owners. This thread is consistently the most active on the entire forum.
You aren't kidding. And it's almost the same crowd all the way through the entire thread history. The attached poll is indicative of how prevalent this problem has been the entire time; not very many cars have paint issues, much less "all Stingers". Why do you want to make more out of it? Beats me. I've acknowledged every egregious case, not pretended it's a "non issue" or no big deal. Anyone's car that has paint failing to any degree is justified in being more than disappointed. I'm not sure what your motivation is for continuing to stoke bad feelings. My purpose for continuing with this topic is to inform myself as we go, and to offer information that will shed light on what percentage of Stingers have poorly adhering paint: because anyone coming here, either right after buying a new Stinger, or looking into buying one, should get an accurate assessment of the likelihood of their car being one of the "afflicted". To say "all Stingers" is just plain dead wrong, worse than just an exaggeration. Look at the poll; 5% of our members have bothered to participate; 3% have said yes they have paint failing to enough of a degree that they consider their color a failed paint job vis-a-vis quality. I don't understand why you feel like repeating the negative assertions when they are not supported by any evidence.
 
I've been smiling since and I hope this smile doesn't turn into a frown. We'll see...
Iirc, back a ways it was noticed by a poster that two out of three Kia dealerships are proactively supporting these paint warranty claims. I wish the good dealerships were a greater fraction than two-thirds. But at least it isn't the other way! So, since your dealership seems to have given you a good buying experience, I would be optimistic that they are also going to be very supportive getting your hood repainted under warranty.

This thread alone is a big resource to show any stubborn, unreasonable Kia dealership that the Blues are one of the three large number colors that have random paint adherence issues.

It's interesting how the different affected vehicles manifest the failures; some have little to no trouble on the metal panels but the bumpers and other plastic parts are in dire straits; and then like yours, the opposite, and of course a few with chips more or less anywhere; some with only a few, others with a ton, dozens, scores of bad spots, etc.
 
You aren't kidding. And it's almost the same crowd all the way through the entire thread history. The attached poll is indicative of how prevalent this problem has been the entire time; not very many cars have paint issues, much less "all Stingers". Why do you want to make more out of it? Beats me. I've acknowledged every egregious case, not pretended it's a "non issue" or no big deal. Anyone's car that has paint failing to any degree is justified in being more than disappointed. I'm not sure what your motivation is for continuing to stoke bad feelings. My purpose for continuing with this topic is to inform myself as we go, and to offer information that will shed light on what percentage of Stingers have poorly adhering paint: because anyone coming here, either right after buying a new Stinger, or looking into buying one, should get an accurate assessment of the likelihood of their car being one of the "afflicted". To say "all Stingers" is just plain dead wrong, worse than just an exaggeration. Look at the poll; 5% of our members have bothered to participate; 3% have said yes they have paint failing to enough of a degree that they consider their color a failed paint job vis-a-vis quality. I don't understand why you feel like repeating the negative assertions when they are not supported by any evidence.
That's not how stats work...at all.
 
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From interior to exterior to high performance - everything you need for your Stinger awaits you...
False, the "What did you do to your Kia Stinger today" thread is the most active.

Just saying :whistle:
Thanks for the correction. 122 pages worth of paint chipping posts would be the silver medal.
 
This thread became a chatter thread - as soon as one minuscule paint chip comes up I will inform you all of it :)
 
All this banter is the reason we would not be able to use this social media forum as any sort of leverage with Kia if required to seek resolution for paint issues.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I doubt KIA will look at this thread as a credible source either way - I'm just being realistic...
 
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He went to a dealership a few months ago and said that half of the cars had peeling underneath the headlights. He then proclaimed that the issue was a non issue and was being overblown. I would be more diligent before citing him as credible.
I will restate that then. Perhaps the build date thread-where most of the posts are stating a build date and citing no problems- proves that the issue is not as pervasive as some non owner posters wish to portray?
 
I doubt KIA will look at this thread as a credible source either way - I'm just being realistic...

That is likely true. The best way to get their attention is to have every single owner bring the cars back to the dealer/service department with complaints and evidence of paint issues. If every single complaint is logged and submitted to KIA, if there is a truly significant volume of issues, it would be in violation of most quality procedures to ignore them and not explore possible root causes analyses and resolution strategies. I work in a heavily governed manufacturing industry, I am familiar with ISO and I understand the manufacturing industry and their processes well. Any good manufacturer would understand the potential implications and costs associated with neglecting quality concerns from the end users.
 
Assert away, Forz. We've been through this ad nauseam.
Stop with your egregious misuse of statistics regarding the issue and we wont have to "go through this" over and over and over. You either really do not know how to calculate and interpret the stats from the poll or you are being intentionally deceitful. You are misleading potential buyers who fly buy and assume you know what you're talking about. Stop it. You are wrong. It's so frustrating to have to call you out on it every damn time you bring them up.
 
I think there are far too many factors involved in an issue like this to actually ascertain the true sample size and representative nature of a poll and thread such as this. With considerations such as the fact the consensus is that most people come to a forum to complain about a problem in a much higher volume than those who come forward to praise is the first factor. There are also end users that will not know that they are actually experiencing a problem, and then there are users that believe they are afflicted with a problem when in actuality they are experiencing "normal" paint chips from road debris and are not familiar with the fact most modern vehicles have been known to exhibit significant paint chipping compared to the cars of yesteryear.

I'm not debating either side of the statistical analysis, but I think there are far to many factors to actually gather how representative this sample size is compared to the ownership size. If Kia sent out questionnaires to every single owner, knew how many actually received the questionnaire and then calculated the return rate of said questionnaires and calculated data from them, there would be calculable data to actually math out the amount of users afflicted. Of course this is again based on how users perceive if there is a problem or not.

I still stand by my original statement that the real solution is to have every single owner that perceives there to be a problem shows their dealer and each complaint is logged to corporate and analyzed. In reality, this will not happen from owners or dealers, and to some degree, corporate.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
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