Can you hear me now ??

[Lovemystinger]

I have a 2018 Kia Stinger that I could not be happier with. It is just simply the best car I have ever owned for so many reasons. And I have owned a lot of cars !
My only complaint is with the Bluetooth system. I can hear people perfectly on it, but no one can hear me clearly. I have taken to wearing earbuds and talking on them which is way more distracting than you would think it would be. I have tried disconnecting it and reconnecting it. I use apple car play and have no issues on my end, just loads of complaints and lots of what did you say ? And confused silence when I realize people are just tired of saying “what??”

 

[MerlintheMad]

Howdy and welcome. I echo your sentiments about the Stinger. Can't help with the issue: I only answer incoming calls and seldom make a call from my car: nobody has ever complained about having difficulties hearing me (aside from the usual, expected spottiness of cellphone usage).

 

[vipeboy2000]

welcome... something seems to be amiss, as no one has complained about not being able to hear me either over bt... if a reset of the system doesn't work perhaps it's a defective mic or something

 

[boosted1g]

I would see if there is any difference between bluetooth straight to car radio system, vs with apple carplay.
If you have the same problems with both then I agree with viperboy2000, reset radio, test again, and then look into if mic is defective.

 

[JSolo]

Try a head unit firmware update?

 

[Lovemystinger]

welcome... something seems to be amiss, as no one has complained about not being able to hear me either over bt... if a reset of the system doesn't work perhaps it's a defective mic or something

Thank you for the suggestion , I will look into replacing the mic.

 

[Daniel @ K8 Stinger Store]

Glad to hear you are loving the Stinger. I love mine too. The majority of my travel time is spent on the phone. I have a catback exhaust plus secondary downpipes and I still have no problems with anyone being able to hear me. On occasion, if I step on it, the person on the other end of the line will be able to hear the exhaust but that is about it. I would definitely get things checked as this is not a normal issue.

 

[Lovemystinger]

Try a head unit firmware update?

I looked into this as well and will give it a try- thank you - a great suggestion.

 

[andybob]

Both my wife and I have issues with call quality when using CarPlay in the Stinger and Telluride. Audio quality into the car is fine, but I have found and I’ve had complaints my voice sounds choppy on the other end of the line. I always drive using car play (Waze + Pandora), so I’m not sure if the issue persists over Bluetooth audio without using CarPlay.

 

[D.J.]

I have a 2018 Kia Stinger that I could not be happier with. It is just simply the best car I have ever owned for so many reasons. And I have owned a lot of cars !
My only complaint is with the Bluetooth system. I can hear people perfectly on it, but no one can hear me clearly. I have taken to wearing earbuds and talking on them which is way more distracting than you would think it would be. I have tried disconnecting it and reconnecting it. I use apple car play and have no issues on my end, just loads of complaints and lots of what did you say ? And confused silence when I realize people are just tired of saying “what??”

What is your microphone sensitivity set to? It is adjustable on the center display during a call. (depending on which trim you have I suppose)

 

[D.J.]

 

[Lovemystinger]

Thank you all for your help. I now figured out that in Bluetooth people can hear me fine and was able to adjust the volume as shown. With apple CarPlay , which requires me to use the USB port, an echo is created where people are hearing themselves talk. I am not sure if there is a remedy for this?

 

[Redleg94]

That sounds like somehow the phone is picking up the voices coming from the car speakers and retransmitting.