Premium customer service experience

[SEA Stinger]

Dude, those are Forte's not Optima! My Optima felt insulted.

Sorry!

 

[17th_Letter]

You should have gotten some info on it when you took delivery and then you’ll get a package from Kia with a card you can keep in the car.

The number is ‭+1 (855) 454-2847‬

I'm assuming you only get this information if you purchase vs lease?

 

[DaJackson]

I'm assuming you only get this information if you purchase vs lease?

I’m leasing but quite a few people got the package so I’m assuming it doesn’t matter how you got the car. It took about a month from when I took delivery.

 

[Atheleus]

There is a reason Stingers have a dedicated customer support line, they want their customers to be happy. When you are not, call them and tell them the situation.

I just got remote start installed as a resolution to an issue I was having.

May I ask what issue you were having that remote start solved?

 

[DaJackson]

May I ask what issue you were having that remote start solved?

It didn’t solve it directly. It just made me happy enough to agree to not complain anymore about the other issue.

 

[Atheleus]

It didn’t solve it directly. It just made me happy enough to agree to not complain anymore about the other issue.

What was the issue?