Nav system selecting random destinations while driving

[Dodger Blue]

This is something that's happened for me once in a blue moon, but today it happened so much that I was able to take a video of it.

Kia Stinger nav system glitch

Nav system selecting points without driver input. Apologies for taking a video while driving, but this can't be duplicated while stationary.

youtube.com

The nav will select a spot nearby, ahead and to the right of my direction of travel. It's the same direction and distance every time, almost like something is triggering the touch screen in a specific spot. It usually only does it once, and I can clear it manually or just let the selection time out. Today, though, it repeated over and over for several minutes straight.

Has anyone experienced this before or know of a solution? I'm hoping a software update can fix it. I also attached a poll, I'm curious to know whether other people have experienced this before and how many.

Let me know what you think is causing this!

 

[nhcowboy28]

Holy chit. Christine.
Kill it. Kill it with fire.

 

[MerlintheMad]

Not that. But I have had NAV "direct" me to an address that simply isn't there. How is this even possible? If the address does not exist, theoretically it is impossible for NAV to "find" it and create a route. The last time this happened, the address I plugged in was across the street from the address that NAV took me to, which was one number off from the actual address that I had entered. So weird. Another fubar that has happened several times is that the address does not line up with the location; something in the GPS pinpointing is off; sometimes by quite a bit, even most of a hundred yards: this can be very annoying, when the "pin" is nowhere near the actual location, as for instance a business complex, where NAV say, "Here it is", and the real location is on the other side of the complex (in the case I'm thinking about recently, the pin was on the south side of a rather large complex of connected buildings, but the business was on the north side). You just have to anticipate using your own intelligence and common sense: NAV will get you close, but quite often close is as good as she can get. Hah.

(I don't mean for this to be a derail, I'm just sharing another NAV fubar.)

 

[Christo]

Yup. I had a bad glitch just yesterday and posted on r/StingerGT. Difference is I was using Google Maps but still, I’m sure it’s a hardware issue instead of CarPlay or app related. Must be some type of pressure points in the LCD?

 

[MerlintheMad]

Hey, @Christo welcome back (or something). Have you been driving a Stinger all this time? I'm intrigued by the randomness of your second post.

 

[Christo]

Sure have. 2 years in September. 2019 GT1. I usually scroll the forum when I’m looking for an answer to issues such as this one; phantom screen touches.

 

[MerlintheMad]

Sure have. 2 years in September. 2019 GT1. I usually scroll the forum when I’m looking for an answer to issues such as this one; phantom screen touches.

Well, either you are just spare with words, or you haven't had many issues in most of two years.

 

[SkinnyKid]

The NAV system in the KIAs are the absolute worst. They take the most off the wall routes to get to places and most of the time it isn't even the destination you put in. I had this issue with my 2015 Optima, my 2018 Sportage, and now the 2021 Stinger. A lot of the time, I'd enter an address and the NAV system would say it doesn't exist. I ended up just using Google Maps through Apple CarPlay.

 

[MerlintheMad]

The NAV system in the KIAs are the absolute worst. They take the most off the wall routes to get to places and most of the time it isn't even the destination you put in. I had this issue with my 2015 Optima, my 2018 Sportage, and now the 2021 Stinger. A lot of the time, I'd enter an address and the NAV system would say it doesn't exist. I ended up just using Google Maps through Apple CarPlay.

I've experienced all of these, but not to the degree/frequency that you assert here. Hardly "most of the time": rarely, actually.

 

[SkinnyKid]

Happened to me just a few weeks ago. I tried it again, while on my way to a restaurant downtown. It had me getting off about 5 miles from the actual exit. I figured, maybe there was construction or a game in town where the NAV was taking me a quicker route. As soon as I got off at the exit it told me to, it re-rerouted and told me to make a U-Turn and get back on the interstate. Awful system.

 

[MerlintheMad]

Happened to me just a few weeks ago. I tried it again, while on my way to a restaurant downtown. It had me getting off about 5 miles from the actual exit. I figured, maybe there was construction or a game in town where the NAV was taking me a quicker route. As soon as I got off at the exit it told me to, it re-rerouted and told me to make a U-Turn and get back on the interstate. Awful system.

Maybe, just maybe, your system is "haunted" like mine.

I stopped arguing with NAV after my return road trip from Atlanta. I got as far as SW Wyoming, and NAV told me to get off I-80 and take the Evanston "80 business" loop.

The map made no sense, and I said out loud: "No, NAV, I won't do it." And I went past the exit. Less than five minutes later I happened to notice that NAV had added on c. half an hour to my projected arrival time. WTH!?

Then, "she" showed (with ample heads up) that I was to exit the freeway at Emory (could not recall ever hearing of Emory; for a good reason: there isn't anything left of whatever gave that spot its name, hah!): but NAV did not show a road to exit onto: I had plenty of time to ponder this, and searching ahead with the screen at maximum zoom in: nothing but Green showed up, i.e. no roads.


It was an "act of faith" to take that exit; because NAV showed that I was going cross-country now (more, WTH!?). "She" turned me south and I was paralleling I-80 on a two-lane road (Echo Canyon Rd) in not terrific shape with a speed limit of 40 MPH, doing my best to dodge the roughest spots and still keep up with the I-80 traffic to my left which was doing 80+. It was feckless of me to try. By now I was fit to be tied, with no way back onto I-80 except to turn around, which I refused to do.


(Least you begin to think that I just do as I'm told mindlessly, there was a point as I neared the Henefer Main street turnoff where NAV showed a countdown to a nameless left turn: and I dutifully watched for it, but nothing manifested, and had I swung off the highway there, it would have looked like this,

and I would have found myself, at the least, in a field if not high-centered on the railroad tracks: heh, "What are you trying to do to me, NAV? Stupid girl." She apparently loves it when I talk that way, as long as I am not ignoring her.)

Once I went through Henefer I found myself on Hwy 65 going past East Canyon reservoir. Hey! I know this place. I get it now: "NAV, you just want me to have fun!" And I relaxed and did so.

I stopped at the summit and took a nature break and some pictures,

and talked to a German guy on a motorcycle about the local roads with the best "twisty bits" (and he said hands down the road up to Guardsman Pass out of Midway (Pine Canyon Dr) is the best one: I could actually say, "I know that one; I've been on it."


Then I proceeded down the twisty bits on 65 (which you can see is very fun, albeit brief),

and back to I-80: at which point I looked at my estimated time of arrival, and had to process the phenomenon, that I was going to arrive home at the same time as NAV had said when I started onto I-80 back at the start of the day. That was my third WTH!? And it was so.

How do you explain that? (I still have no idea what NAV had "in mind" trying to take me off I-80 into Evanston, because I refused the gift of the mystery of that irrational departure.)

 

[SkinnyKid]

LOL. This made me laugh. I've had it with the NAV.

"By now I was fit to be tied, with no way back onto I-80 except to turn around, which I refused to do."

I've done this exact thing, because I trusted it would still get me to my destination... After multiple "Re-Routing", I end up turning around because I'm now absolutely furious.

Google is usually pretty good with the directions. Waze was another one that was absolutely horrible. Had the same issues with "You've arrived at your destination" and I'm in the middle of an alley...

 

[MerlintheMad]

"You've arrived at your destination" and I'm in the middle of an alley...

Lol. I can relate. NAV took me to a dead end with a "forest" in front of me and insisted that proceeding would get me to my hotel (this was at the opening end of the same road trip I referenced above). But it wasn't her fault: the original road (Crescent Centre Blvd, Atlanta) used to go through there, and now it didn't; now it debouched from the trees onto a memorial park, or rather, it's original path did, the road was missing altogether.

See screen shot: the top yellow arrow points to the lower yellow arrow, which points to the dead end NAV led me to (Crescent Centre Blvd used to connect the two arrows.) Through tortuous enquiry, I managed to come in from the north end, which is also a dead end with the Studio 6 hotel, my destination. I'm sure you appreciate doing this in the dark, in a strange city, with a NAV fubar giving you NO answers whatsoever. I lived to tell the tale: it's called "adventure".

 

[SkinnyKid]

Lol. I’m familiar with the area. I usually stay in Perimeter when I’m in Atlanta. Usually over by the mall / Dunwoody area. I’ve had the exact same thing happen in that area. I distinctly remember this because I ended up at the Best Buy and I could see my hotel across the street and it literally took me almost 45 minutes to get across the interstate back to my hotel. I thought about just leaving my car there and walking. Traffic in Atlanta is no joke.

 

[msb2919]

Anyone still having this issue? Dealer replaced the head unit and touch screen and I still have the same issue with phantom screen touches. 2019 Stinger GT2.

 

[MerlintheMad]

Anyone still having this issue? Dealer replaced the head unit and touch screen and I still have the same issue with phantom screen touches. 2019 Stinger GT2.

NAV is a woman. Enjoy all the times that she behaves herself. Hah. Welcome to the forum (or into the open, at least).

 

[msb2919]

NAV is a woman. Enjoy all the times that she behaves herself. Hah. Welcome to the forum (or into the open, at least).

Thanks ha! That’s a good way to put it. It’s unfortunate this keeps happening. Affects everything though from radio, nav, and settings menus.

 

[MerlintheMad]

Sounds like your "woman" is psycho, a bit more unbalanced than the problems described above.

 

[bakercutie]

I am also having this problem. Has anyone found a solution? I also am having the issue where it will randomly beep and go from the home screen to the radio screen. Dealership has replaced the radio twice and it still does the same things. They say there is nothing else they can do and to contact Kia directly. Called twice no one seems to know anything or what to do.

 

[MerlintheMad]

I am also having this problem. Has anyone found a solution? I also am having the issue where it will randomly beep and go from the home screen to the radio screen. Dealership has replaced the radio twice and it still does the same things. They say there is nothing else they can do and to contact Kia directly. Called twice no one seems to know anything or what to do.

Your issues sound more involved/complex than the OP's. Hopefully a Kia tech from "the home office" will have insight. In the meantime, don't access the radio? Welcome to the forum.