I'm in the process of working out a sale from a dealership that's about 350 miles from me, so I'm trying to iron out everything in writing before I leave the house. We've agreed on the price and the value of my trade-in, and the original salesman told me over e-mail that I'd qualify for 0.9%/72 mos. at that price.
This morning, a guy from the used side called me to confirm the value of my trade, and when I asked for a written offer sheet, he sent it without the financing terms written in. I asked him to redo it with all terms, and 15 minutes later I got a call from someone else in sales - OOPS, you can't combine that price with that financing rate, but I can get you in at 2.9%/84 mos. Ok, I'll play ball - asked for the written offer sheet with that number. Got a call from a third person - OOPS, you can only get that price and 2.9% financing on a 36-month balloon loan. He said that I after the 36 months, I can choose to turn the car back in, make the payment, refinance on my own, or continue making the same payments at 2.9%.
That last part doesn't sound right to me - if I had that option, why wouldn't they just finance me at 2.9%/72 mos.? I've never financed this way before - can anyone enlighten me if that's actually a real thing? I thought only the other three options were available for closing out a balloon loan. I asked him if that option would be written explicitly into the contract, and he said yes, so I asked him to write up the sales contract that I would sign and e-mail it to me so I can review it (because I'm not about to drive 6 hours and get run around). That was about an hour ago and so far, crickets.
Part of me is bitter at the whole experience because they expected me to come up there without any of this information and pull all these changes on me at the dealership, likely thinking that I'd be of the mindset of "well, I just drove 6 hours to get here and have a 6 hour drive home, I sure would rather do it in the Stinger" and just agree to whatever they threw at me. So...not great!
This morning, a guy from the used side called me to confirm the value of my trade, and when I asked for a written offer sheet, he sent it without the financing terms written in. I asked him to redo it with all terms, and 15 minutes later I got a call from someone else in sales - OOPS, you can't combine that price with that financing rate, but I can get you in at 2.9%/84 mos. Ok, I'll play ball - asked for the written offer sheet with that number. Got a call from a third person - OOPS, you can only get that price and 2.9% financing on a 36-month balloon loan. He said that I after the 36 months, I can choose to turn the car back in, make the payment, refinance on my own, or continue making the same payments at 2.9%.
That last part doesn't sound right to me - if I had that option, why wouldn't they just finance me at 2.9%/72 mos.? I've never financed this way before - can anyone enlighten me if that's actually a real thing? I thought only the other three options were available for closing out a balloon loan. I asked him if that option would be written explicitly into the contract, and he said yes, so I asked him to write up the sales contract that I would sign and e-mail it to me so I can review it (because I'm not about to drive 6 hours and get run around). That was about an hour ago and so far, crickets.
Part of me is bitter at the whole experience because they expected me to come up there without any of this information and pull all these changes on me at the dealership, likely thinking that I'd be of the mindset of "well, I just drove 6 hours to get here and have a 6 hour drive home, I sure would rather do it in the Stinger" and just agree to whatever they threw at me. So...not great!