NGT Primaries - Quality & Fitment Issues

STINGER

Stinger Enthusiast
Joined
Apr 23, 2017
Messages
893
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Location
Bahrain
Summary - I regret buying and installing the part.

Bought the part from Khartunerz and it shipped a week or so late due to delays in fabricating the part etc, which is okay, I would rather wait for something made right.

Part arrives with ZERO packaging protection, just thrown in the box and both pipes were sticking out the box with Fedex tapes trying to keep them in. No damage to the pipe thankfully, then I notice one of the O2 bungs not completely welded, informed Khartunerz about it and that I need some sort of refund to fix, says ok but over a week now with reminders and no reply.


Installed the part and driver side mid pipe is hitting the underbody, due to the bad fitment and alignment of the flange it was pulling the midepipe up. We removed the midpipe and heated it to bend it to solve the issue. Installed everything back and aligned and tightened everything, while driving the car out of the lift we started hearing a grinding noise, only at certain angles when turning. Put the car back up and noticed the steering rod was touching the pipe. Now I will have to remove the pipe which is a very difficult job and heat it to bend it and re-install which is easily a 5-6 hour job for the removal/install, and then most likely the midpipe will need aligning and heating again. I informed Khartunerz and I am waiting on the response for at least a 50% refund as the money to get this pipe removed, then fixed and corrected and reinstalled is at least two times the price I paid for that pipe itself.

 
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Summary - I regret buying and installing the part.

Bought the part from Khartunerz and it shipped a week or so late due to delays in fabricating the part etc, which is okay, I would rather wait for something made right.

Part arrives with ZERO packaging protection, just thrown in the box and both pipes were sticking out the box with Fedex tapes trying to keep them in. No damage to the pipe thankfully, then I notice one of the O2 bungs not completely welded, informed Khartunerz about it and that I need some sort of refund to fix, says ok but over a week now with reminders and no reply.


Installed the part and driver side mid pipe is hitting the underbody, due to the bad fitment and alignment of the flange it was pulling the midepipe up. We removed the midpipe and heated it to bend it to solve the issue. Installed everything back and aligned and tightened everything, while driving the car out of the lift we started hearing a grinding noise, only at certain angles when turning. Put the car back up and noticed the steering rod was touching the pipe. Now I will have to remove the pipe which is a very difficult job and heat it to bend it and re-install which is easily a 5-6 hour job for the removal/install, and then most likely the midpipe will need aligning and heating again. I informed Khartunerz and I am waiting on the response for at least a 50% refund as the money to get this pipe removed, then fixed and corrected and reinstalled is at least two times the price I paid for that pipe itself.

Wow sorry to hear that... this sucks .... be patient with Nick I am sure he will take care of you , he is probably taking a little longer because he is contacting NGT ... I never had any fitment issues to this magnitude, be patient I understand but wait for Nick let him work his magic and I am sure he will take care of you. He is a busy man and you are far away ... And he is probably waiting on NGT to respond ....To be honest I don’t know why you didn’t get the lap 3 , there only 100 bucks more ....good luck to you and keep us updated ... I hope everything gets resolved for you ....... Thanks for sharing this with the community ...
 
Wow sorry to hear that... this sucks .... be patient with Nick I am sure he will take care of you , he is probably taking a little longer because he is contacting NGT ... I never had any fitment issues to this magnitude, be patient I understand but wait for Nick let him work his magic and I am sure he will take care of you. He is a busy man and you are far away ... And he is probably waiting on NGT to respond ....To be honest I don’t know why you didn’t get the lap 3 , there only 100 bucks more ....good luck to you and keep us updated ... I hope everything gets resolved for you ....... Thanks for sharing this with the community ...

I didnt expect it to have fitment and quality issues especially since it is made in the USA, definitly regret not buying the LAP3 instead.
 
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I didnt expect it to have fitment and quality issues especially since it is made in the USA, definitly regret not buying the LAP3 instead.
Dude you need to research the companies ... made In the USA means nothing .... lap 3 is legit ....Lap 3 specializes in Korean cars and there a big company ......you live and you learn ... keep us updated I everything
 
Dude you need to research the companies ... made In the USA means nothing .... lap 3 is legit ....

I did but couldnt find anything under NGT. I took my chances with Khartunerz that he would only carry quality products. Anywho, what to do, hopefully he replies back.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I did but couldnt find anything under NGT. I took my chances with Khartunerz that he would only carry quality products. Anywho, what to do, hopefully he replies back.
That should of been your deciding factor lol especially when the lap 3 are only 100 bucks more .... Nick does carry quality products but this being such a new plataform sometimes these kind of things happen... I know Nick will take care of you , he is not that kind of person at all , he is not shady person at all ... I had minor fitment issues with the AP intakes but that just comes with being such a new item ... we are the lab rats lol .... but don’t worry reach out Nick and wait for his response and I am sure you will reach a solution with him .... next time you buy I reccomend you save a little money and pay extra for the known company ...I have bought all my parts for my stinger with Nick , I have easy spent over $1000 with Nick on parts and he has taken care of me every time ...
 
I did but couldnt find anything under NGT. I took my chances with Khartunerz that he would only carry quality products. Anywho, what to do, hopefully he replies back.

Trying to figure out a way to make it better for you
But The distance really throws everything off
Since the item was shipped to New York and not Bahrain directly

I replied to your email by the way so we can get it squared away
 
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