Discussion of Stinger paint quality (Was - Paint Chip Issue)

[Jason Young]

Wonder if that hatch edge is similar to the gas door edge issue. You can tell by look and feel that they didn't hit it with quite enough paint on the gas door.

 

[DiabloStinger]

I called the Kia VIP line only to be fed some bullshit. I had already gone to the dealer who told me repainting is necessary. My issue is this... it is in a tricky area. The entire hatch would need to be removed, and a good portion of the surrounding panels would also need paint. I have 0 faith in "dealer sponsored" body shops as I always deal with the same repair shop that I trust.
I do trust the dealer but Panthera metal will be a terrifically difficult match since you have to match metallic density as well as depth and color.
I asked the VIP line that what difference does it make what color my car is if the result is the exact same process... he was absolutely underwhelming. Either way I will not own a new vehicle with some factory paint and some aftermarket paint without a fight. Its not like I damaged it... you just didn't paint it right.

 

[MattRain]

Dealing with KMA's bullshit once again. They are giving me the run around that this here is a rock chip, and not the clear coat coming off. Dealership re-paint from their chosen shop. (I had my bumper included in the re-paint.) I am at a standstill now, as KMA is saying nothing can be done, as the dealership and GM are saying its rock chips, when only the top service manager has looked physically at the car. (They were saying the first issues before re-paint were also rock-chips.. Called bullshit on that, as I have pictures of cars on their showroom floor peeling the same way and 103 pages here showing I'm not alone. At this point I'm just going to be calling in everyday until something is done.

Paint shop wont do anything either, saying they wont cover it, as I refused "their" clear-bra. They wanted 300+ more than what everyone else was quoting me, plus wanted to install it the day after clear coating. You don't put a clear-bra on a brand new, still curing / non baked, clear coat. When the clear-bra would need replacement, the clear coat would come with it... (I live in AZ, within 3 years if that, the clear-bra would need replacement from being peppered to much.

 

[MattRain]

I called the Kia VIP line only to be fed some bullshit. I had already gone to the dealer who told me repainting is necessary. My issue is this... it is in a tricky area. The entire hatch would need to be removed, and a good portion of the surrounding panels would also need paint. I have 0 faith in "dealer sponsored" body shops as I always deal with the same repair shop that I trust.
I do trust the dealer but Panthera metal will be a terrifically difficult match since you have to match metallic density as well as depth and color.
I asked the VIP line that what difference does it make what color my car is if the result is the exact same process... he was absolutely underwhelming. Either way I will not own a new vehicle with some factory paint and some aftermarket paint without a fight. Its not like I damaged it... you just didn't paint it right.

Which Dealership in AZ?

 

[DiabloStinger]

Horne Kia. Wtf with that cleaecoat peeling off. That isn't a rock chip. Looks like someone touched the basecoat with a greasy finger and then cleared over it.

 

[MattRain]

Horne Kia. Wtf with that cleaecoat peeling off. That isn't a rock chip. Looks like someone touched the basecoat with a greasy finger and then cleared over it.

BE WARNED - Horne Kia was great at the start, saying that my car needed to be repainted, but is now stabbing me in the back. They are going to send it to Platinum Paint and Body that did the sub-par amateur work seen above, and if you refuse Platinum's clear-bra, they will blame it on you.

 

[Tonkabob]

Who is making you use a particular paint shop? Kia VIP line had me get my own estimate. I dropped my car at KiA and they took it to my paint shop. Never any question or push back on the shop. Tons of pushback on covering the cost.

 

[MerlintheMad]

Dealing with KMA (Kia Motors America)'s bullshit once again. They are giving me the run around that this here is a rock chip, and not the clear coat coming off. Dealership re-paint from their chosen shop. (I had my bumper included in the re-paint.) I am at a standstill now, as KMA (Kia Motors America) is saying nothing can be done, as the dealership and GM are saying its rock chips, when only the top service manager has looked physically at the car. (They were saying the first issues before re-paint were also rock-chips.. Called bullshit on that, as I have pictures of cars on their showroom floor peeling the same way and 103 pages here showing I'm not alone. At this point I'm just going to be calling in everyday until something is done.

Paint shop wont do anything either, saying they wont cover it, as I refused "their" clear-bra. They wanted 300+ more than what everyone else was quoting me, plus wanted to install it the day after clear coating. You don't put a clear-bra on a brand new, still curing / non baked, clear coat. When the clear-bra would need replacement, the clear coat would come with it... (I live in AZ, within 3 years if that, the clear-bra would need replacement from being peppered to much.

View attachment 13371

In that one pic, I see three palpable rock chips and one very large peeling patch of clear coat. Also, from the reflection, it looks like your clear coat is "orange peel" textured. Is that accurate? If so, you can legitimately complain about that alone. I am confident that Kia will not accept such shoddy work on their cars still under warranty.

 

[DiabloStinger]

BE WARNED - Horne Kia was great at the start, saying that my car needed to be repainted, but is now stabbing me in the back. They are going to send it to Platinum Paint and Body that did the sub-par amateur work seen above, and if you refuse Platinum's clear-bra, they will blame it on you.

I called the VIP line and got absolutely nowhere. Worst waste of ten minutes since this mornings dump.
I have a body shop in Chandler that I will have do the work. There is no doubt about that. The dealer has zero say in that. Otherwise I'll just call the VIP again and arrange it through them.

 

[StungnTn]

Bad news, 400 miles in the paint is chipping on my doors, after the repaint.

 

[Kato_the_kia_stinger]

Bad news, 400 miles in the paint is chipping on my doors, after the repaint.

Oh wow. Not that it makes much of a difference, as after that little mileage no chipping should be happening, but do they look like rock chips or something else? I am very sorry to hear this, btw.

 

[gilthanis1]

Bad news, 400 miles in the paint is chipping on my doors, after the repaint.

Oh hell...... This doesnt sound good. And I know you paid extra for the other areas to be painted also.

Since the paint came from Kia, theres something fishy with this. The 1st owner, Brendan in Australia, had his redone with amazing results. WTF are they doing over here???

At least with me drivingg 60 miles a day, I'm glad we have 30 days to make a choice amd see how it holds up. @StungnTn dude I HATE to hear this....

 

[StungnTn]

Don't get me wrong they did a great job, paint looks amazing. However, not happy that I already have chips on the non front facing metal pieces. And, KIA refuses to reimburse me for the paint matching issues.

 

[Tonkabob]

Don't get me wrong they did a great job, paint looks amazing. However, not happy that I already have chips on the non front facing metal pieces. And, KIA refuses to reimburse me for the paint matching issues.

On your yellow repaint did they sand to metal or just to primer? Wonder if the paint is the same source KIA uses and its just shit all around?

 

[StungnTn]

On your yellow repaint did they sand to metal or just to primer? Wonder if the paint is the same source KIA uses and its just shit all around?

As far as I know, they sanded it down to the metal. The paint used was PPG paint.

 

[jondyer]

As far as I know, they sanded it down to the metal. The paint used was PPG paint.

Did you already collect your $5000?

I decided to get mine and spend it repainting the car. I used to be a fan of Kia/Hyundai/Genesis. Not anymore.

The car is a good machine, the dealers are the jackasses that will kill this thing dead.

I am going to make the same choice I made with my last Ford. Enjoy the car, warranty be damned since the dealer network will never get a dinner from me and when it really breaks in a few years I'll trade it for another brand.

Love the car, but this is insane.

 

[StungnTn]

No I have not collected the $5K yet. I would do the buy back but I don't know what else I would purchase, and I don't think they will refund the $7K not including payments that I've invested in this vehicle so far.

 

[gilthanis1]

@StungnTn Do the spots look like the original issue coming back again? This is some seriously bad stuff if Kia can't get the paint right.

We've been painting cars for years, why all the issues now?

 

[jondyer]

No I have not collected the $5K yet. I would do the buy back but I don't know what else I would purchase, and I don't think they will refund the $7K not including payments that I've invested in this vehicle so far.

If you do the but back you will get every penny you have spent.

The issue for me was the amount of time invested in the current paint process and then the up to two months for the buyback.

During that time I would have to keep the car as it was and baby it.

I personally don't have the patience for that crap. I was going to chip and otherwise modify it. That plus the fact that I was without my car before left me with a bad taste.

As for anything else, the pickings are slim. I looked at and drove a Dodge. Eh... Not impressed. The G70 is too small for my fat ass and the G80 I already have. Besides, the Genesis has its own share of issues as mine was in the shop for over 2 months getting the glass roof fixed. So I've been down this road with Kia/Hyundai/Genesis before.

Not a happy ending.

Perhaps you can buy an Audi? Just not a diesel, lol.

I'll keep mine, I will just get after market parts and service it elsewhere. My kid is friends with a guy that does wraps, so maybe I'll have that SEMA Stinger color after all.

 

[jondyer]

I forgot to add.

Make them pay for the paint, make them give you the $5000, make them constantly fix the car and spend money on loaners.

Make it hurt.

They screwed the pooch in the one and I personally am going to get my money out of them.

Then I will tell everyone I see what a**holes they are. I plan on costing them a few sales.

I know that Kia reads this and they must think I am kidding.

We will see.