The Buying Process Valley Hi Kia - Victorville, California

[Tyler Reid]

Avoid this dealer like the plague. I was in communication with their internet sales manager and she invited me in for a test drive and even sent me a quote that was at MSRP. When I got there, I was informed the car that they used for test drives was gone because Kia took it back. The guy said it was a Korean car, as in one not legal for road use in the U.S. I ended up driving an hour and a half for no test drive. I also dont know if there was actually a markup because I left after they tried lying about the "test drive car." Stay FAR FAR away from this dealer.

 

[Kia Stinger]

Welcome aboard, @Tyler Reid! Thank you for signing up. Wow, that sounds like a wonderful experience. </sarcasm>

Sorry to hear about that. There's a possibility it could have been an honest mistake because dealerships don't typically get cars they're not allowed to use for test drives. The internet sales manager probably had no idea. In fact, it probably wasn't even a "sales manager" you spoke with. I had a similar internet sales position a couple of years back and I heard many of the regular sales reps say they were sales managers. Their primary objective is to simply get people into the showroom. I think they get like $20 or so just to bring somebody in and let the sales people handle the rest. Then, of course, the internet sales person gets a little kick back if the car is sold.

In any event, it's REALLY crappy that you took a 90 minute drive for nothing.

 

[Tyler Reid]

I asked the guy why I didn't get a call, and I asked how many other people wanted to come in for a test drive and got told what I did. and he said nothing. There probably was no car for me to test drive If I had to guess.

 

[Kia Stinger]

I asked the guy why I didn't get a call, and I asked how many other people wanted to come in for a test drive and got told what I did. and he said nothing. There probably was no car for me to test drive If I had to guess.

Yeah, they probably don't have one yet. They very well could have been just trying to get you in there to sell you something else.

 

[Tyler Reid]

They definitely had stingers they were right out front and they had the Blue GT RWD that I want in the show room. They just lied to get me in there. It should have raised a red flag when I sent an email to confirm the test drive appointment and ask how accurate the price they quoted me was and got no response.