New Issue Discovered: Cracked Upper Cover - Kia (56171-J5100)

[NYLAWBIZ]

I discovered this crack on my steering wheel:



This is the part:



Trying to get factory rep to cover it under warranty, initial push back from dealer, saying this doesn't happen with some external force. Well, I said it happened this time. I don't think tapping my fingers on the steering wheel would do that and I don't have road rage! We'll see what KIA does.

 

[DiabloStinger]

that wouldn't crack on its own... something had to hit it. that plastic is insanely strong right there

 

[NYLAWBIZ]

What could have hit it? Not exactly in a vulnerable place. Maybe damaged during installation and the crack developed over time?

 

[DiabloStinger]

that would be my guess... just got worse over time. they should cover that one though. at least I hope so. nothing falling would crack that outside of a hammer

 

[NYLAWBIZ]

that would be my guess... just got worse over time. they should cover that one though. at least I hope so. nothing falling would crack that outside of a hammer

new cars - never know what can crop up. So many parts and systems.

 

[Mike04SVT]

that wouldn't crack on its own... something had to hit it. that plastic is insanely strong right there

If something hit it i think you would see a blemish.

How many miles?

 

[NYLAWBIZ]

If something hit it i think you would see a blemish.

How many miles?

Correct no blemishes or sign of impact. it has about 14,000 miles.

I suggest everyone keep an eye on this part of their steering wheel. There may have been a bad batch of plastic?

 

[NYLAWBIZ]

Just heard back from the dealer: He authorized us to replace it as a one time goodwill repair as a cracked trim piece is not a manufacturer defect.
Good enough for me.

 

[MerlintheMad]

Not a defect? Hah. That is the weirdest thing I have seen in days on weeks on months on years. I once broke a '62 Chevy steering wheel with my face; snapped it right down horizontal at the nine o'clock and three o'clock points (my mouth didn't fare well but a whole lot better than the steering wheel). That crack in yours defies explanation without a lot more information.

 

[westcoastGT]

................c'mon ! you were shagging in the car again right ? a couple of creative maneuvers and ................ooops !!

 

[DiabloStinger]

Good. They should replace. No way YOU did it. I'm saying something cracked it inside and just now shows.

 

[NYLAWBIZ]

................c'mon ! you were shagging in the car again right ? a couple of creative maneuvers and ................ooops !!

In my dreams