KIA Connect Down for 2019 Models

[Canuckdan]

Not sure if this is happening in the US (I am in Canada), but apparently there is a technical issue that has been going on for at least 3 weeks that is affecting 2019 model Stingers (amongst other models) that KIA connect is not working. I called 3 weeks ago with an issue and they opened a ticket, called back (3rd time) to ask where they are at and she told me about the issue. There is not ETA on when it will be fixed (ridiculous). I suggested that they maybe should send out an email to let people know this is going on, I mean that would be the smart thing to do .

 

[Snicklefritz]

why only 2019 models? that seems so odd. when did canada replace uvo with kia connect?

 

[Kodiack]

I figured something was going on...I can start my car with the website but not the app.

 

[Grump]

For what its worth, my app was fine all week last week. 2021. Very strange only 2019 models. Is your 5yr free service up?

 

[Canuckdan]

UPDATE..magically I received an email this morning saying my enrollment process is now complete and it actually worked (which was apparently part of their issue). To answer your questions Grump, my 5 years is not up, bought the car in late 2019 (I wouldn't have posted this if my service had expired).

Hopefully everyone having an issue is fixed now.