instrument cluster not working

amir299

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hi has anyone else had the gauge cluster completely not work and has basically all the lights on dash come up? i had the car scanned at Oreiles and autozone and both said no codes came up as the primary but a C162A08 came up as additional trouble code and i can’t find anything on the code online if anyone knows what to do pls help ps it’s a 2020 gt1 IMG_8653.webp
 
You need a KDS diagnostic from the dealer, that can interface with the instrument panel and do an actuation test and diagnostic.
It might need a variant coding if for some reason it became corrupted, this is what they need to do if a replacement panel is installed. I see no other way to determine what the issue is, other than a quick check of the connector into the panel and checking fuses but seeing that some things are working I wouldn't say that's the issue.
Have you done any electrical work that might have done something?
PS: This is from reading the service manual not from my own personal experience....the auto parts places dont know anything about diagnostics and the code readers they use are trash.
 
You need a KDS diagnostic from the dealer, that can interface with the instrument panel and do an actuation test and diagnostic.
It might need a variant coding if for some reason it became corrupted, this is what they need to do if a replacement panel is installed. I see no other way to determine what the issue is, other than a quick check of the connector into the panel and checking fuses but seeing that some things are working I wouldn't say that's the issue.
Have you done any electrical work that might have done something?
PS: This is from reading the service manual not from my own personal experience....the auto parts places dont know anything about diagnostics and the code readers they use are trash.

i haven’t done anything electrical. i have check the fuse and the tested the battery it was all good. i have a friend use his diagnostics tool it didn’t show anything up. i’m take it to the dealer tmr to see if they can figure it out
 
Bad battery?
 
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