Anyone has experience transfer case issues?

[Scorpion 3.3tt]

I am experiencing a problem with the transfer case on my 2020 GT2 and Kia is giving me a hard time with just fixing it, instead they're trying to tell me that I need to replace my tires and rotors

 

[Snicklefritz]

Describe how you know the transfer case is in trouble. Ima always learning new things. Thank you.