Discussion of Stinger paint quality (Was - Paint Chip Issue)

[MerlintheMad]

Here are a couple of mine,8 between hood fender and rear panel passenger.

I'm not making any sense out of your pic, sorry.

 

[Killianz26]

added another, its hard to get the camera to focus on these.

 

[MerlintheMad]

Not yet, the format is messing with you, I'm guessing ... Oh, I see, your previous post. Yeah, that is a little more focused. That looks like a bad one.

 

[Ozstung]

Kia Stinger suffers yellow paint defects, Kia admits

Latest from Oz.

 

[Laser1]

This is good news. Official acknowledgement. Should solve all our problems.

 

[Tonkabob]

Yellows paint doesn't adhere to primer per the article and other colors primer doesn't adhere to steel so it seems. I had noticed all the yellow chips are to primer and my blue are all to bare metal. I stopped counting at 50 chips but most are the size of a tooth pick head. How do you even get chips to bare metal that small?
Wonder if the same company makes all Stinger paint colors?
Good to see this is somewhat official now at least for yellow.

 

[Ozstung]

This is good news. Official acknowledgement. Should solve all our problems.

Was it official though? It came from a journalist so im hoping his sources were all correct, can only assume. Are you one of the "Affected"?

 

[Laser1]

Yep. Sure am. Just about to drive to my Auckland Kia dealer to have a chat.

 

[A Member Who Left]

There are obviously other colors involved. They don’t want that getting out in the media though.

 

[PieceOfChum]

That article was good until I got to:

"All other colours have been tested and they’re okay"

 

[AV8R]

That article was good until I got to:

"All other colours have been tested and they’re okay"

Oh no theyre not....
But Kia says...oh yes they are....
Sound s like something out of a monty python film.
About time they read the forum i think. Lol

 

[Melissa and joey]

Found a chip gone at rear of driver door 2 weeks since got car

 

[forzanerazzurri]

Demanding? How does that work? "Buy my car back or else!" Or else what?

You've never heard of a demand letter? Stop being so obtuse.

From Kia:
“We don’t want our customers disadvantaged,” he told MOTOR. “That’s a key element. If they want us to buy their car back or repaint it, we can.”

You can certainly "demand" they buy your car back. There are consumer protection laws available and people should be using them. Im not really sure what your angle is though. Why do you keep arguing against your own interests repeatedly on this forum?

 

[Joseph Cahn]

In his defense this is a new statement from Kia. I will be asking for a buyback because I don't have confidence in the quality of a repaint.

 

[gilthanis1]

Kia is being generous with the buyback offer. If you read that article, and pay attention, the Kia rep also states that this is not a recall because it is not a safety issue. It's paint which they are offering to fix. A buyback is icing on the cake to make customers happy, if you would even consider that option, which I am not. But please, if you have a yellow and want to sell it back to Kia, go ahead. I'll be that much happier driving a color that is less in circulation, and probably now, never going to be made again.

Consumer protection laws are for lemons, hazardous safety issues, etc. Paint IS NOT a safety issue. Does it affect your ability to use, drive, and function in the car on a daily basis? No. Does it have the possibility of killing you and/or your family the next time you drive the car? No. Is there a risk of the engine turning into a grenade spontaneously? No. Have you taken the car to the dealer more than 3 times in the past 90 days for the same issue which rendered it unable to be driven and had to leave it for at least a week and the problem not be fixed or reappear? No.

Kia is trying to make this better, which I am sure we appreciate, but the apparently obtuse fact is that they NEVER HAVE TO offer a buyback. Since it seems they are, they are doing it to placate the people who apparently see this as a world changing event because the paint has a problem.

People getting all up in arms and demanding millions of dollars for dumb shit are why there are so many asinine rules/laws/contracts/etc. in the world today. Manufacturers even coming close to admitting they had an issue are very few and far between. The fact Kia even admitted a problem is a win, and they are going to fix it which is even better. They are apparently also giving a lifetime warranty on the repaint (according to an Australian member earlier in this thread) which says they have done their homework on who is going to be completing these jobs, at least in Australia.

At the end of the day, if they give me a full repaint, I'm happy. If you want a buyback, go for it. There is no reason for us to grab pitchforks, start bonfires, and want them burned at the stake. They could just as easily tell us to piss off for 'demanding' anything.

 

[Ivansito]

Kia is being generous with the buyback offer. If you read that article, and pay attention, the Kia rep also states that this is not a recall because it is not a safety issue. It's paint which they are offering to fix. A buyback is icing on the cake to make customers happy, if you would even consider that option, which I am not. But please, if you have a yellow and want to sell it back to Kia, go ahead. I'll be that much happier driving a color that is less in circulation, and probably now, never going to be made again.

Consumer protection laws are for lemons, hazardous safety issues, etc. Paint IS NOT a safety issue. Does it affect your ability to use, drive, and function in the car on a daily basis? No. Does it have the possibility of killing you and/or your family the next time you drive the car? No. Is there a risk of the engine turning into a grenade spontaneously? No. Have you taken the car to the dealer more than 3 times in the past 90 days for the same issue which rendered it unable to be driven and had to leave it for at least a week and the problem not be fixed or reappear? No.

Kia is trying to make this better, which I am sure we appreciate, but the apparently obtuse fact is that they NEVER HAVE TO offer a buyback. Since it seems they are, they are doing it to placate the people who apparently see this as a world changing event because the paint has a problem.

People getting all up in arms and demanding millions of dollars for dumb shit are why there are so many asinine rules/laws/contracts/etc. in the world today. Manufacturers even coming close to admitting they had an issue are very few and far between. The fact Kia even admitted a problem is a win, and they are going to fix it which is even better. They are apparently also giving a lifetime warranty on the repaint (according to an Australian member earlier in this thread) which says they have done their homework on who is going to be completing these jobs, at least in Australia.

At the end of the day, if they give me a full repaint, I'm happy. If you want a buyback, go for it. There is no reason for us to grab pitchforks, start bonfires, and want them burned at the stake. They could just as easily tell us to piss off for 'demanding' anything.

Dam. You brought tears to my eyes. 365% agree.

 

[gilthanis1]

Dam. You brought tears to my eyes. 365% agree.

Thank you! I'm not trying to be an ass to people, but I would hope everyone keeps realistic expectations. Kia definitely wants to make us early adopters happy and make sure they are seen as a car company that stands behind what they build. They are, so far, going above and beyond what others have done so let's at least get the official announcement from them for the US.

 

[somedudedontknowwhoheis]

@gilthanis1 I don't know man, having just looked up the lemon laws for my state, it seems to include "reduce its resale market value below the average resale value for comparable motor vehicles", so not just safety stuff (though it does seem to indicate that's the easiest way to apply/invoke the law). Not that I'm looking to use it at the moment or anything. I'm still sitting on my estimate, just watching and waiting

Here is the link if anyone is curious
https://www.carlemon.com/state-lemon-law-statutes/tennessee-lemon-law-rights-consumer-guide.html

@Joseph Cahn I'm still sorta leaning that way, since I don't have a "trusted" shop or anything like some others here seem to think everyone should have. I was told by the Kia rep I met that you have to go through consumer affairs for a buyback or swap request, he couldn't initiate one himself. Let us know how it goes.

 

[forzanerazzurri]

@gilthanis1 I don't know man, having just looked up the lemon laws for my state, it seems to include "reduce its resale market value below the average resale value for comparable motor vehicles", so not just safety stuff (though it does seem to indicate that's the easiest way to apply/invoke the law). Not that I'm looking to use it at the moment or anything. I'm still sitting on my estimate, just watching and waiting

Here is the link if anyone is curious
https://www.carlemon.com/state-lemon-law-statutes/tennessee-lemon-law-rights-consumer-guide.html

@Joseph Cahn I'm still sorta leaning that way, since I don't have a "trusted" shop or anything like some others here seem to think everyone should have. I was told by the Kia rep I met that you have to go through consumer affairs for a buyback or swap request, he couldn't initiate one himself. Let us know how it goes.

Correct. Consumer protection laws are not only for safety issues with products. Like I am not trying to be condescending here but the amount of misinformation being thrown around carelessly in this thread is concerning. A buyback offer from Kia is not "generous" in this situation. No, they dont have to offer the buyback initially but you can certainly demand one; however, given the circumstances of this particular situation, the consumer protection laws are clearly on the side of the consumer. Forcing a buyback should be fairly easy to achieve.

 

[StingerGT68]

Was it official though? It came from a journalist so im hoping his sources were all correct, can only assume. Are you one of the "Affected"?

Well, technically this part is official because they reference a Kia statement to their publication:
"Kia Australia has told MOTOR that there’s been a problem with the paint mix on the Sunshine Yellow hue, and it’s actually stopped selling the Stinger in that colour until it can be fixed. You can see for yourself if you check out the build-your-own Stinger page on Kia’s website."

The rest of the article is from "sources".