I am from Los angels looking to buy a 2018 GT1 in Dublin CA. I talked to Calvin the salesman. We went over some numbers. I mentioned to him that i want the 0% financing offer from Kia and i also mentioned that i didnt qualify for the competitive bonus. He quoted me 42.8k ODT. I hesitated to accept. I said 41.5k but they wont take. I let it sit over the weekend. I was looking at 2019 GT1 in ceramic silver and i wanted it but its over what i want to spend. I called up Calvin and he mentioned that hes on vacation so later i called Dublin sales manager. His name is Carl Leung. A typical american name for a chinese man. I mentioned about the conversation before with Calvin and i want to up my offer. Carl said he cant do it. He mentioned that Calvin had put in the competitive bonus that brought down the price before. So actually the price of the car is now 45.8k. I told him its crazy for 2018 model. And Carl said he cant give me 0% financing. But there is a 4.9%. WTH!! I have been throuh this with other Kia guys. They tell you a good price to bring you in then you find out if you want to go on a 0 financing route they have to add back the incentive to the price of the car. Switch and bait. Interesting i told Carl i cant do it with his price. Then his tone of voice changed "good luck buddy!" then he hung me up. Kia, if you read this my question to you is "if you want to compete with BMW or Mercedes how can you do it with these type of customer service?"