So I was washing my 2 month old GT2 the other day and the drivers door lock cover popped off. Went to replace it and noticed the small pc of plastic that snaps it into place was missing so it would not stay on. I called my Kia dealership and was told it isn't under warranty (what?!?!)and that they could order the part and I could just snap it on myself. It was only 24 bucks so I didn't make a stink about it. They asked me the color of the car and ordered it. Went to pick it up today and the part isn't even painted!!! Just a grey pc of plastic. Why even bother asking me the color lol??? Was told I would have to take it to a paint shop and hope they can match the color. Are you KIDDING me?? What a joke. Great customer service Kia. Went home without the part, slapped some 3M tape on the original part and stuck it back on. Hopefully it holds. Am I outta line for being a little ticked off about this? I know people are gonna say "Wellll read your warranty" but if your a company that's trying to change it's image by making an amazing car like the Stinger, wouldn't you try to keep those buyers happy? Not just Stinger owners but all of us who went out on a limb to buy a Kia. Replacing a 24 dollar part to keep a good customer happy is a no brainer. I'm in the service industry I would NEVER have allowed someone with the problem I had to walk out the door unsatisfied. Bad service and they'll never see my car again unless it absolutely needs warranty work. If this company really wants to be up there with the big boys, they'd better learn that great service is paramount. Until then, they'll continue to be known as the budget company that it is.