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PS573: Sound Settings (Fader) Moves To Rear

Discussion in 'Kia Stinger TSB Discussion' started by tekie99, Aug 13, 2018.

  1. Peter Biller

    Peter Biller United States Member

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    Had my head unit replaced. All is well! Love the new text feature!
    . . Now onto the issue with one of the buckets ticking at a cold start. Looking for the appropriate thread...
     
    • Agree Agree x 1
  2. MrSting

    MrSting United States Member

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    I have!
     
  3. MrSting

    MrSting United States Member

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    I have a Canadian Stinger in the USA, and I was told by my American Kia dealer that it would be no issue to get the head unit replaced under warranty. I even asked them if it meant I would get a Canadian head unit, and they said yes. So I have an appointment Monday for them to check it out, and then they said they would go about ordering the parts.
     
  4. MrSting

    MrSting United States Member

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    What's the new text feature you speak of? Do you mind elaborating on that a bit more, or pointing me in the direction of where I could research it on my own? Thanks!
     
  5. nhcowboy28

    nhcowboy28 United States 1000 Posts Club!

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    12.5 (which a new head unit would have) offers mobile text support. Playing incoming text.
     
    • Winner Winner x 1
  6. Marc Collins

    Marc Collins Canada Stinger Enthusiast

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    But it's about the least functional txt support of any modern car, so don't get too excited. They need to improve it to at least what Mazda had 5 years ago in v13, which is due out soon.
     
    • Funny Funny x 1
  7. Meckman

    Meckman United States Member

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    Glad I found this thread. This fading sound has been driving me nuts. Called up my dealer and left a message. We’ll see what they come back with. I don’t have much hope since the service dept at my dealer is terrible.
     
  8. Meckman

    Meckman United States Member

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    So I went to the Kia dealer over lunch and after about 10-15 mins the service manager finally found the TSB (he called it a “pit stop”). He confirmed the cost of the part with the parts dept ($2k, of course this is the same parts dept that wanted to charge me $650 for a center console that I got elsewhere for $220). So apparently due to the high cost he has to get it authorized to get the part replaced. smh. So no easy in/out for me. Really hate this dealership service dept.
     
  9. SteveCo

    SteveCo Canada 1000 Posts Club!

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    You can see the PS document on post 1 of this thread. Note that it doesn't mention any testing or approval - it simply says if the customer reports this condition, replace the HU.
     
  10. Meckman

    Meckman United States Member

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    Yeah, I showed the service manager the service document. Took him 10-15 mins fumbling through the computer system to find it.
    Oh I know. I think he wants to cover his ass and not be on the hook for a $2k part replacement in the off chance that Kia may not reimburse them for the part/work. I get it, but it says right there in the bulletin “replace”.
     
  11. Meckman

    Meckman United States Member

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    So I showed up at the dealership today (since they never answer the phones) and I got confirmation from a different service manager that the part was ordered and should be in at the dealership in 2-5 days. So hopefully early next week I’ll have this installed. Fingers crossed.
     
  12. Meckman

    Meckman United States Member

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    Dropped my car off this morning and got it back this afternoon. Here are the before and after shots. Looks like I did not get a map upgrade, but i did get Firmware, nav app, and SW version updates.
     

    Attached Files:

  13. Marc Collins

    Marc Collins Canada Stinger Enthusiast

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    Toronto, ON
    Yes, you got the software update that everyone should be getting automatically and for free. Maps are a different story.
     
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