Genuine mats query

When I first got my car, the left hand hook was out of the floor. Some maroon had tried to glue it to the floorboard. I asked my dealership to put it back in. They said a "panel" had to be removed; it took them c. half an hour. A reverse process (whatever that is) could have the clips removed).
 
Hi - does anyone know how to remove the plastic posts for the genuine Kia carpet mats? Cheers
As per your previous post yesterday.....why?
 
Has anyone ordered mats off ebay from China? They have some sharp looking mats but I don't want to get bamboozled.
 
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