In this case, something went wrong during installation.
1) Issue due to the standby current
If you do not wait for at least 10 minutes after locking the car before disconnecting a plug, electrical voltage and signal flow may still be present in the connections. Detaching the connectors while electronic signals still flow, may irritate the ecu, which will throw an error code (e.g. check engine light)
Steps to prevent this issue:
- Open the hood
- Close all windows and doors
- Lock your car
- Wait for at least 10 minutes before disconnecting any plugs
For cars with “Keyless Go”: after locking the car, place the key out of signal range (about 11 yards or 10m from the car).
The original plug can be wrongly attached to the connector housing of the delivered wiring harness (meaning one of the plugs is turned 180 degrees out of the correct position) . In this case a contact cannot emerge. This might cause error messages and / or prevent the engine from starting. Please find the correct orientation below.
Plug A and B:
Plug C:
3) Wrong software on your RaceChip product
This is very unlikely, because the flashing is done automatically based on your order details.
If you would for any reason have the wrong software on your product, you must connect your smartphone to the RaceChip (via the RaceChip app). The RaceChip will then load the correct software file automatically.
If there would be no software at all on your RaceChip, it would just forward the signals without changing them. Everything would stay in stock condition until the RaceChip is connected to your smartphone. Issues are not possible in case there is no software on your product.
We usually include a “deactivation plug”. If you connect the deactivation plug instead of the RaceChip, all signals are forwarded without being changed. If issues occur while the deactivation plug is connected the only possible reason for issues is a wrong installation.
