Expectations for dealer fixing brakes?

StingerJefferson

Active Member
Joined
Sep 2, 2019
Messages
103
Reaction score
42
Points
28
Hello! I'm excited to say I just joined the Stinger community this week, acquiring a black 2018 GT2 with red interior. It was a dealer demo, bought with about 11,500 miles. Part of the value was buying what Kia considered a "new" car, since it hadn't been titled.

Anyway--I love it. The dealer 6 hours from where I live and drove back through the mountains of West Virginia coming home and it was glorious.

But, I'm encountering this brake issue--pulsating under moderate-to-heavy braking, especially when warm. I've read up and did that thing where you scrub the rotors by hitting the brakes at 60 a few times and then letting everything cool. That helped, but didn't resolve.

My question is more about expectations. Obviously, driving 6 hours is not optimal to take it back the dealer I bought it from. Given that, I'm hoping to convince a dealer around here to fix under warranty, but understanding the issue with the brake pads, I'd like to upgrade the pads (I don't mind a little dust). Would it be reasonable for me to buy the pads I'd like put it on and have them installed in addition to whatever rotor work the dealer deems necessary? Or should I just take what I can get under warranty, and go somewhere else to have the pads upgraded?

I'm now over 12k miles, too, so I'm not sure how that'll affect things.

Anyway. I'd like the brakes fixed and upgraded, but I don't want to come across as "that guy" to the dealer. So a little direction is appreciated here.

On that note, anyone have a dealer in the MD/DC/VA area that they've had good service experiences with?

Thank you in advance!
 
Howdy. That is a good way to get to enjoy a new ride. :)

The brakes should be operating fine when you take possession. They were under full warranty at that time and should not be shuddering in the first 600 miles of your ownership. Hopefully you won't get any flack over insisting on this!

Kia has the rotors turned and even installs new OE pads. And if that doesn't solve it, a subsequent visit will result in new rotors (this info is according to the many comments on the forum by those who have gone through this).

I don't see how different pads, purchased by you, would alter any warranty claim made by you. You are providing higher than OE spec pads.
 
Back
Top